Post 1 made on Monday October 22, 2001 at 19:15 |
j3f Founding Member |
Joined: Posts: | October 2001 4 |
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Today my LCD seems to have developed a dead spot. Every button that is entirely contained within a specific rectangle is no longer working.
I took the remote apart and cleaned the screen well and blew air on everything else.
Has anybody else experienced this or have an idea how to fix it short of sending it in for repairs?
I dread sending it in, as it has replaced nearly a dozen remotes, some of which use the same remote codes (RCA DTC100 and UTV).
Jeff
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Post 2 made on Wednesday October 24, 2001 at 23:51 |
DJ Garcia Founding Member |
Joined: Posts: | August 2001 403 |
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I had something similar and had mine replaced under warranty. AVSmarts actually sent me the new one before I returned mine, which I did in the packaging the new one came in. Can't top that kind of service. Having said that, they informed me the new one didn't extend the original warranty.
Cheers,
DJ
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DJ - MX-4000 LG 77G3 |
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OP | Post 3 made on Friday October 26, 2001 at 07:29 |
j3f Founding Member |
Joined: Posts: | October 2001 4 |
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Thanks DJ.
I emailed AVSmarts yesterday. They merged/bought etronixs which is where I bought my RTI last November.
I haven't heard back from them yet. Hopefully I will today. I continue to be amazed at how companies continue to respond to email in the same time-frame as snail mail.
Jeff
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Post 4 made on Friday October 26, 2001 at 13:10 |
Bill E. Founding Member |
Joined: Posts: | July 2001 947 |
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There is a test to determin status of LCD screen, contact RTI direct and they will guide you through it. RTI will also supply you a new remote, if you don't get a response from your remote supplier. Bill www.homeautomationnet.com
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