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| Topic: | Crestron programming vs RTI. This thread has 87 replies. Displaying posts 61 through 75. |
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| Post 61 made on Sunday November 1, 2009 at 00:29 |
rtiuser Junior Member |
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On October 31, 2009 at 23:39, roddymcg said...
Funny, I just sold a client a 2nd T2c so they have one when the other fails. And yes this has happened twice now.
I have hundreds of processors out there and I have had very acceptable results. Maybe issues with 3 or 4 over several years. Same with the T2+ and even their batteries. The new battery debacle and RTI's lack of accepting responsibility pisses me off to no end!! That's a whole separate rant though!!
I've only experienced the battery issue with 1 T2c. So what I'm doing now is selling the T2c with the T3v battery. T2c has a 1200mAh and the T3v has 1400mAh... I haven't had a problem since... I've also only ran across this problem with heavy channel surfers.... I've discussed with RTI putting an option on the Screen not to wake up unless tapped.... The T2c screen doesn't need to wake up everytime you touch the remote.
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| Post 62 made on Sunday November 1, 2009 at 04:55 |
sofa_king_CI Regular Member |
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331 |
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I think people need to start typing "'s" when they are talking about multiple T2C's and not a single T2Cs. Sometimes I'm just not sure what they mean. 9/10 its T2C's.
So back to what Crestron Can Do and RTI can't
I will say that RTI is definitely on track to be able to do a lot of what Crestron can and will be able to handle what is required in 95% of most installs.
That said, think about form a business standpoint. If you sale Crestron, you can support one manufacturer, give them most of your business and build that relationship. RTI doesn't even deal with dealers directly.
You could do an RTI control system, Denon AVR, Sherbourn Amp and Vaux Matrix, plus whatever source equipment. OR you could do an Adagio system and buy everything from Crestron. Plus you could buy a lot of source equipment from Crestron. And margins aren't that great when buying Control Systems and AVR's through distribution, but thats what most of us do.
We are moving towards making Prodigy our go-to control system, not because we think it is a far superior product to RTI, but b/c it provides us with a very simple upgrade path, better reliability (I really want RTI to get better, I really like them) and as we move into larger projects we can step up to something like Adagio which is close in price to a RTI-Denon-Sherbourn-Vaux System, except I'm only dealing with one order.
I REALLY like those brands that I listed, but for a small company like us, the only way we can make an impact is to try and stick with the same FEW brands as much as possible. Plus you know your sh!t inside and out and are better and installing and troubleshooting it.
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| Post 63 made on Sunday November 1, 2009 at 12:15 |
FreddyFreeloader Select Member |
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1,684 |
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On October 31, 2009 at 15:19, RTI Installer said...
RTI can do two way with IP or RS 232
Can you enable the user to set their own radio presets right from the touchpanel? Please bear with me ...I can hardly spell RTI.
I will have you know, however, that I was thinking seriously about picking it up, if no other reason because of their water proof controllers. You will not find this in URC's product line as of yet.
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| Post 64 made on Sunday November 1, 2009 at 12:47 |
rtiuser Junior Member |
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Posts: | August 2009
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On November 1, 2009 at 04:55, sofa_king_CI said...
That said, think about form a business standpoint. If you sale Crestron, you can support one manufacturer, give them most of your business and build that relationship. RTI doesn't even deal with dealers directly.
You could do an RTI control system, Denon AVR, Sherbourn Amp and Vaux Matrix, plus whatever source equipment. OR you could do an Adagio system and buy everything from Crestron. Plus you could buy a lot of source equipment from Crestron. And margins aren't that great when buying Control Systems and AVR's through distribution, but thats what most of us do.
We are moving towards making Prodigy our go-to control system, not because we think it is a far superior product to RTI, but b/c it provides us with a very simple upgrade path, better reliability (I really want RTI to get better, I really like them) and as we move into larger projects we can step up to something like Adagio which is close in price to a RTI-Denon-Sherbourn-Vaux System, except I'm only dealing with one order.
I REALLY like those brands that I listed, but for a small company like us, the only way we can make an impact is to try and stick with the same FEW brands as much as possible. Plus you know your sh!t inside and out and are better and installing and troubleshooting it.
You make very valid points.... But I've learned over the years to 1 not put all my eggs in one basket (Colorado vNet as a recent example) and 2 never use one piece of equipment to do everything... You're correct in it's simplicity but what happens when one component fails? The entire unit fails. Take an all in one printer for example if the scanner fails you can't print... I would rather have different pieces of hardware from different manufacturers that can be replaced within a few hours instead of days or weeks... If my memory is correct didn't Crestron have an issue with their manufacturer in China 2 or 3yrs ago? They stopped all manufacturing.. I had a client that waited almost 2 months for a replacement processor from his Crestron dealer.. Nothing worked in the house and it was a builder's home that was used as a show home.. He has never done Crestron again...
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| Post 65 made on Sunday November 1, 2009 at 22:59 |
Greg C Select Member |
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Crestron 's processors are made here, so someone was doing a song and dance... Hell, even the Adagio is made in the USA. Just looked at mine for confirmation.
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| Post 66 made on Sunday November 1, 2009 at 23:33 |
RTI Installer Founding Member |
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Posts: | March 2002
2,233 |
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Yeah some of "Crestrons" stuff is made here, but a very valid point was made. If a part is back ordered like a switcher, you are screwed. With a non proprietary, or mostly non proprietary system like RTI we can use any switcher we want, therefore we are not trapped. Sh%t happens, there could be an earth quake and a whole crestron plant is destroyed the same day you are going to order in some major proprietary component(s) and now its just not there.
With RTI, we have a huge list of 3rd party parts to choose from, a lot of these 3rd party components are factory direct , so there is also a healthy margin to work with, which really helps the bottom line.
In answer to the RS 232 RADIO question, the answer is yes, so long as the radio in question has a preset store function via RS232 and its in the growing RTI driver list, your customer can do this.
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What you know is not one tenth as important as what you believe in-- H. David Gray |
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| Post 67 made on Sunday November 1, 2009 at 23:39 |
RTI Installer Founding Member |
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2,233 |
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By the way, I know two guys who were big URC people for years, I talked them into trying RTI and both of them will tell you that it was the best decision they have made in a long time, and yes they had to suffer the pains of a bad batch of T2C remotes but they say despite that, it was still well worth the change and neither of them have purchased a URC product since.
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What you know is not one tenth as important as what you believe in-- H. David Gray |
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| Post 68 made on Monday November 2, 2009 at 00:09 |
39 Cent Stamp Loyal Member |
Joined:
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On November 1, 2009 at 12:47, rtiuser said...
I had a client that waited almost 2 months for a replacement processor from
his Crestron dealer.. Nothing worked in the house and it was a builder's home | that was used as a show home.. He has never done Crestron again...
This doesn't make much sense in the Crestron vs RTI debate. Crestron can get you parts in day/s and the longest i waited for a unit to ship back after being repaired was 7 total from the time i uninstalled it to the time i reinstalled it.
Your client waiting for 2 months is an issue with the dealer not with Crestron and their service center/turn around time.
This is also another reason to stick with a single company vs using multiple companies. If you are using the same hardware on many projects then its easier to justify having loaners in stock. If you have a PVID/BIPAD/Processor etc your clients wont ever wait to have their system repaired. Same can be said for RTI.
BTW.. RTI is pretty quick about getting product repaired or replaced. I havent waited more than a week with them. All T2-C's (because thats all we sell). All three were white screened and all three were replaced with no questions asked.
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| Post 69 made on Monday November 2, 2009 at 01:13 |
sofa_king_CI Regular Member |
Joined:
Posts: | June 2009
331 |
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On November 1, 2009 at 23:33, RTI Installer said...
... With a non proprietary, or mostly non proprietary system like RTI we can use any switcher we want, therefore we are not trapped. Sh%t happens, there could be an earth quake and a whole crestron plant is destroyed the same day you are going to order in some major proprietary component(s) and now its just not there.
With RTI, we have a huge list of 3rd party parts to choose from, a lot of these 3rd party components are factory direct , so there is also a healthy margin to work with, which really helps the bottom line.
Umm, this isn't really a good point, b/c you could do the same thing with a Crestron system. If for some reason Crestron is way back ordered on an amp that is needed, you could just as easily use a third party. Obviously the Adagio system is uniquely different, but then its also american made. I think Crestron uses ATI for their amplifiers, but I could be wrong.
The Crestron Partner manufacturer list is EVEN larger than RTI's
As for all your eggs in one basket. Crestron IS NOT VNET. Yes shit can happen, but that could be with your basket of multiple SMALL manufacturers as well. As far as being able to choose run out and get a different Matrix or whatever if one isn't available, that isn't completely true (at least right now). Currently if you want 2-way, you have to use Autopatch or Vaux.....that's a pretty short list. With Crestron, you can just take your pick.
If Escient or iPort is backed up (or out of business) you don't have any other iPod docks to choose from.
If Aprilaire is backed up......well, you really are SOL.
I want for RTI to be a better. I really like the RTI software and product line-up. They have to get some entry level 2-way processors out and quick, b/c with C4, Prodigy and many new low end control solutions available or coming, they are actually the PRICEY solution and the Handheld control reliability and Zigbee performance doesn't seem to be impressing anyone.
Plus, if I'm going to try and back RTI solely for all of my control business, I'd really like to have a direct contract and relationship with them. For a small company like us, we need to massage that relationship as much as possible for when we need a favor.
I'm excited about Prodigy, but am excited about RTI as well and well continue to use both, but definitely see more projects being Prodigy. With the driver release for Nuvo, this may help get some RTI system into a cmpetitive price range for these budget automation systems.
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| Post 70 made on Tuesday November 3, 2009 at 09:41 |
fabian.segal New Member |
Joined:
Posts: | October 2009
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For RTI you need the IR codes or you can't do sh##t.
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| Post 71 made on Tuesday November 3, 2009 at 10:43 |
39 Cent Stamp Loyal Member |
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5,404 |
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On November 3, 2009 at 09:41, fabian.segal said...
For RTI you need the IR codes or you can't do sh##t.
Thats true for every every IR controlled device with any control system.
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| Post 72 made on Tuesday November 3, 2009 at 10:51 |
fabian.segal New Member |
Joined:
Posts: | October 2009
14 |
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But Crestron doesn't control only IR systems
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| Post 73 made on Tuesday November 3, 2009 at 11:03 |
sofa_king_CI Regular Member |
Joined:
Posts: | June 2009
331 |
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On November 3, 2009 at 10:51, fabian.segal said...
But Crestron doesn't control only IR systems
Either does RTI....they have IP and RS232 control options.
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| Post 74 made on Tuesday November 3, 2009 at 11:13 |
fabian.segal New Member |
Joined:
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Sorry, I thought RTI controls only IR devices.
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| Post 75 made on Tuesday November 3, 2009 at 14:25 |
39 Cent Stamp Loyal Member |
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For RTI you need the IR codes or you can't do sh##t.
On November 3, 2009 at 10:51, fabian.segal said...
But Crestron doesn't control only IR systems
Sorry, i misunderstood you. I thought you were saying that you had to capture IR commands from devices that were not in the database.
As Sofa King said, RTI has the ability to control things with RS-232 and IP and recently they began adding 2way.
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