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That's service!
This thread has 6 replies. Displaying all posts.
Post 1 made on Friday June 15, 2001 at 23:10
DJ Garcia
Historic Forum Post
Well, with about a month left on the warranty the top row of the LCD buttons stopped responding. I e-mailed Cartronix (now AVSmarts) and mentioned the problem.

The next day an e-mail informs me the replacement is on it's way, and to please use the enclosed UPS pre-paid label to ship the old one back. Hard to beat that!

Cheers,

DJ
OP | Post 2 made on Saturday June 16, 2001 at 22:16
Arjen
Historic Forum Post
Etronixs never was the cheapest, but I agree that they maintain a pretty darn high standard of customer service. When they started stunting with the T2/IRF-6 combo's a few months after I bought these separately, they gave me a rebate. Good stuff.
OP | Post 3 made on Tuesday June 19, 2001 at 22:20
DJ Garcia
Historic Forum Post
Arjen,

I seem to recall you sold your T2. What are you sporting nowadays?

DJ
OP | Post 4 made on Tuesday June 19, 2001 at 22:22
DJ Garcia
Historic Forum Post
Never mind, I just read your post on the MX-500 :-).

DJ
OP | Post 5 made on Tuesday June 19, 2001 at 22:22
Arjen
Historic Forum Post
Real-time forum. Almost IM :-)
OP | Post 6 made on Tuesday June 19, 2001 at 22:24
Arjen
Historic Forum Post
And have not regretted my decision BTW. MX-500 is not perfect either, but is does not give me any frustration.
OP | Post 7 made on Friday June 22, 2001 at 20:55
DJ Garcia
Historic Forum Post
Just goes to show! The T2 gives me no frustrations as it is, once I got the RF reception working. Looking at pictures of the MX-500, it reminds me of the old Marantz 2000, which I used to have many moons ago. It it does take all kinds :-)

Cheers,

DJ


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