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Topic:
Im soooo Pissed
This thread has 24 replies. Displaying posts 16 through 25.
Post 16 made on Sunday November 23, 2008 at 10:18
anyhomeneeds
Super Member
Joined:
Posts:
December 2007
4,149
On November 22, 2008 at 16:22, pesci said...
just looked at the site more, they have niles, marantz
and urc

[Link: audiophileliquidator.net]

Amazing, they have the U2 listed, even though it just started shipping last week.

Alpine had the same problem years ago, they solved it by tracking serial numbers of their products. It wouldn't be that hard for A**D to track the serial numbers of the remotes they sell.. That way they can track where these guys are getting their products from.
"You can't fix stupid."
Post 17 made on Sunday November 23, 2008 at 12:05
Strype
Advanced Member
Joined:
Posts:
October 2008
790
On November 23, 2008 at 09:29, Tom Ciaramitaro said...
Some CIs immediately drop a client like this as though
they will punish the client and make themselves feel better.

I don't believe in dropping a client unless you think
that the job has just plain become unprofitable.

If you have too much business you can dump them. I'd
keep working with them. Give them the cautions about
no warranty, no free service calls if the remote locks
up (do this professionally, not wave your finger in their
face style) and so on.

If you are charging straight time for programming then
just keep on that road. If you allowed 2 hours or 4 or
whatever, then you might want to decide whether to go
on straight hourly with the programming.

I'd keep the client and the business. Why do you spend
all that time to get a client you hope to have for years
to come (upgrades, referrals) and then dump him? Lick
your wounds, think how you could have addressed such issues
earlier on and avoided the pain, but keep on working.

I our case we made the choice to drop the client, not to "punish them" ... but to not waste our time on a job with a no money to be made situation.
The client took our proposal and shopped for our equipment after the deposit was made and then wanted to readjust and renegotiate the contract after the deposit was made. We've had this happen before and we typically explain the now lack of warranties and lack of our involvement with issues of outside equipment. We also then tack on a consulting fee and, in some cases, a higher rate for programming to compensate for sales loses.

In this particular case the client had no real potential for lucrative referrals, the job was tiny, the client was more problematic and demanded more time then the job size would justify .... and they didn't want to leave room in their negotiations to find reasonable common ground after under cutting/shopping our contract.
You could also just tell that they weren't going to be happy no matter how well the job went.

At that point the best thing for us was to happily refund most of their deposit and say goodbye with a smile and move on to/spend time on a better job.

Sometimes IT IS better business to walk away clean rather then force your way through a bad situation were no one is happy.
Peace - It does not mean to be in a place where there is no noise, trouble or hard work. It means to be in the midst of those things and still be calm in your heart.
Post 18 made on Sunday November 23, 2008 at 12:30
snarfshark
Long Time Member
Joined:
Posts:
November 2006
257
On November 23, 2008 at 09:29, Tom Ciaramitaro said...
Some CIs immediately drop a client like this as though
they will punish the client and make themselves feel better.

If you are charging straight time for programming then
just keep on that road. If you allowed 2 hours or 4 or
whatever, then you might want to decide whether to go
on straight hourly with the programming.

I'd keep the client and the business. Why do you spend
all that time to get a client you hope to have for years
to come (upgrades, referrals) and then dump him? Lick
your wounds, think how you could have addressed such issues
earlier on and avoided the pain, but keep on working.

Tom, I agree with your logic, but I would rather work with the client to educate him as to why it is better for him to buy the equipment from me. In the majority of cases the client is not really going to save any money by purchasing over the internet as he will have to pay full T&M for installation, and there will be no free warranty support.

And if the system doesn't work right, guess who ends up owning the problem? You do. Even if you get paid for your time to fix the problem, it can leave a bad taste in the client's mouth, and you are not going to get a referral from him.
OP | Post 19 made on Sunday November 23, 2008 at 17:01
pesci
Senior Member
Joined:
Posts:
August 2006
1,211
now my question is, what do u mean full T&M??? she already knows my hourly labor rate, how do you add it in
Post 20 made on Sunday November 23, 2008 at 18:24
CoryBurgess
Senior Member
Joined:
Posts:
December 2007
1,068
I know that A**D is now tracking all RTI serial numbers and who they go to. Soon it will just be a matter of RTI ordering something from this site, then call A**D to see who it was sold to.

Jim: I don't belive that Direct Buy works in the way that you think, make sure that you know your facts 100% before making accusations.

I came across the site being discussed while searching some Niles product, I forwarded it to them, they assured me that they are doing what they can to stop it and that they will refused any support for products purchased from them.
Cory
"you like our booties? Oh, you must mean the shoe covers."
Post 21 made on Sunday November 23, 2008 at 18:39
RTI Installer
Super Member
Joined:
Posts:
March 2002
3,320
Ha Got em they are right here in Bellevue washington !!


Domain name: audiophileliquidator.net

Administrative Contact:
Whois Privacy Protection Service, Inc.
Whois Agent ([email protected])
+1.4252740657
Fax: +1.4256960234
PMB 368, 14150 NE 20th St - F1
C/O audiophileliquidator.net
Bellevue, WA 98007
US

Technical Contact:
Whois Privacy Protection Service, Inc.
Whois Agent ([email protected])
+1.4252740657
Fax: +1.4256960234
PMB 368, 14150 NE 20th St - F1
C/O audiophileliquidator.net
Bellevue, WA 98007
US

Registrant Contact:
Whois Privacy Protection Service, Inc.
Whois Agent ()

Fax:
PMB 368, 14150 NE 20th St - F1
C/O audiophileliquidator.net
Bellevue, WA 98007
US

Creation date: 16 Jan 2007 23:54:42
Expiration date: 16 Jan 2009 23:54:42
Never Ignore the Obvious -- H. David Gray
Post 22 made on Sunday November 23, 2008 at 18:52
RTI Installer
Super Member
Joined:
Posts:
March 2002
3,320
Wait wait wait this gets way way worse guys look at this


There is more, the same address is attached to the following businesses!!!!
Jimmy Lawson - Health Expert:
Pending Articles: 0
Live Articles: 1
Total Article Views: 60
Total Articles Printed: 4


Company:
Address:
City:
State
Country:
PharmaExpressrx
PMB 368 14150 NE 20th St - F2
Bellevue
wa

Telephone:
Fax:
Email:
Website:

4256960234

[ Private ]



And if that is not enough

This as well

Ph: 4252740657
Fax: 4256960234
PMB 368, 14150 NE 20th St - F1
C/O cashadvanceservice.net
Bellevue, WA 98007
US

and this

Whois Servicio de Protección de Privacidad, Inc
Agent Whois ( [email protected] )
+1,4252740657
Fax: +1,4256960234
PMB 368, 14150 St NE 20o - F1
C / O voluntariado-brasil. com
Bellevue, WA 98007
EE.UU.

Icanahost UNLIMITED DOMAIN RESELLER ACCOUNT FRAUD THEY SUSPEND YOUR ACCOUNT WITHOUT WARNING EVEN WHEN YOU PAY VIA - PAYPAL ripoff Bellevue Washington
*UPDATE *UPDATE ..ICANAHOST.COM RIPOFF


ICANAHOST
Phone: 425-2740657
Fax: 425-6960234

PMB 368, 14150 NE 20th St - F1 C/O ICANAHOST.COM
Bellevue, Washington, 98007
U.S.A.

servcharge.com/ - pvcharge.com/ - acctfee.net/ toke $39.95 $49.95 $49.95 without my notice or confirmation Bellevue, Washington
Thank You

servcharge.com/ - pvcharge.com/ - acctfee.net/
Phone: 425-2740657
Fax: 425-6960234

PMB 368, 14150 NE 20th St - F1
Bellevue, Washington, 98007
U.S.A.

There is also a Porn site which I wont list here attached to all of this
Never Ignore the Obvious -- H. David Gray
Post 23 made on Sunday November 23, 2008 at 19:44
stereoman4
Select Member
Joined:
Posts:
December 2007
1,966
i see they also have the zrp6 on there!!!
www.goinnovativeaudiovisual.com
Cedia certified installer
ISF Certified 'It's not how many times you get knocked down but it's how many times you get back up and go forward"
Post 24 made on Sunday November 23, 2008 at 22:10
RTI Installer
Super Member
Joined:
Posts:
March 2002
3,320
On November 23, 2008 at 19:44, stereoman4 said...
i see they also have the zrp6 on there!!!

They also have Sonance

Speakercraft

Earthquake

And a host of other protected lines
Never Ignore the Obvious -- H. David Gray
Post 25 made on Sunday November 23, 2008 at 23:23
SSS_INC
Long Time Member
Joined:
Posts:
June 2006
91
On November 23, 2008 at 10:18, anyhomeneeds said...
Amazing, they have the U2 listed, even though it just
started shipping last week.

Is there confirmation that the U2's are shipping? Been waiting like everyone else since at least april.
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