On March 4, 2008 at 09:38, blicj11 said...
Both of the charger bases I've had have required a lot
of fiddling to get the connection. If you gently place
the remote in the cradle, it will not connect. You have
to drop it in from about an inch above. Quite often you
have to wiggle it around for 10-20 seconds to get the
connection.
That may be the rub right there.
I used to have many Pronto's lock up on clients before they learned to place/remove the remote from the base correctly. That moment of fiddle is wrought with intermittent connections and opportunity for static discharge.
I also have noticed that I have fewer (RTI) issues in both the short and long term if I do not load the remotes in a static prone environment (fabric couch, carpet, etc...) I always try to set up at a bar or counter to do this.
Sounds like Voodoo unfortunately, however, many people here have suspected static as a real problem.