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New router: lost all my RTI Touchpads
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| Topic: | New router: lost all my RTI Touchpads This thread has 18 replies. Displaying posts 1 through 15. |
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| Post 1 made on Monday January 28, 2008 at 22:22 |
markrubin Founding Member |
Joined:
Posts: | February 2002
919 |
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OK so I install a Zyxel X550 router and it sees the internet fine: wireless works too
Now I notice none of my RTI touchpads or T4's can be seen on the network anymore and I spent hours with no luck
Can someone give me some pointers? I must be missing something stupid
Like I say the wireless works and other wired PC's work: but no RTI products (worked fine with Netgear router)
Yes Windows firewall has exception for TT (also turned it off: same thing)
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| Post 2 made on Monday January 28, 2008 at 22:32 |
musictoo Active Member |
Joined:
Posts: | January 2005
542 |
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Did the subnet change? Are the panels set for static IP? If not did you try to power cycle them to see if they could grab a new ip address from the router? When you say they can't be seen on the network, do you mean to upload to them from TT? If so you may need to switch the communication method back to usb and then change it to IP if the ip addresses changed.
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| Post 3 made on Monday January 28, 2008 at 22:32 |
AndyM Founding Member |
Joined:
Posts: | March 2002
1,470 |
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Just to get the stupid out of the way...
Have you physicaly diconnected and reconnected the data port on the keypads?
Did you change any ends (RJ45)?
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| Post 4 made on Monday January 28, 2008 at 23:00 |
roddymcg Loyal Member |
Joined:
Posts: | September 2003
6,796 |
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What was your other router and its address?? Could the address of changed from 192.168.1.1 to 192.168.0.1. or something along those lines?? I put the . in the wrong place, D'oh
Last edited by roddymcg
on January 30, 2008 09:38.
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When good enough is not good enough. |
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| OP | Post 5 made on Tuesday January 29, 2008 at 06:20 |
markrubin Founding Member |
Joined:
Posts: | February 2002
919 |
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all of the devices have static IP addresses: I see the router fine from the main PC: and devices set for DHCP work OK
I see an option for DHCP ranges: the current setting does not include my static addresses so I will try that next
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| Post 6 made on Tuesday January 29, 2008 at 08:36 |
Springs Super Member |
Joined:
Posts: | May 2002
3,238 |
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What is the IP of the new router_________
What are the Static Address of the Touch Pads
__________
__________
__________
Are they part of the same octet? i.e 192.168.1.xxx
Can you get the RTIs to get online if you go into theater touch and change the properties to DHCP?
Email me if you need more...
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| OP | Post 7 made on Tuesday January 29, 2008 at 10:00 |
markrubin Founding Member |
Joined:
Posts: | February 2002
919 |
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Router IP is 192.168.1.xxx
T Pads are 192.168.0.151 etc
so they are not part of same octet (they were with old router)
I was thinking of changing them to DHCP then to new static IP's (unless there is a way to change IP of router so I don't have to change each TP: router has an option for clone IP)
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| Post 8 made on Tuesday January 29, 2008 at 10:53 |
Springs Super Member |
Joined:
Posts: | May 2002
3,238 |
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Just use TTD and open properties and change the 3rd octet to 1. That should do you as long as they are outside the DHCP address range.
In the router there is a page to change its IP. well most routers have that... change it to 192.168.0.1 and then your touchpads don't need the change.
2 ways to do the same thing...
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| Post 9 made on Tuesday January 29, 2008 at 11:31 |
ceied Loyal Member |
Joined:
Posts: | February 2002
5,753 |
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On January 29, 2008 at 10:00, markrubin said...
Router IP is 192.168.1.xxx
T Pads are 192.168.0.151 etc
so they are not part of same octet (they were with old you just found your problem. your ip's are not the same.... 192.168.1.xxx 192.168.o.xxx 1 does not = 0 set all of your rti touchscreens to the same octet as the rest of the network
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Ed will be known as the Tiger Woods of the integration business, followed closely with the renaming of his company to "Hotties A/V". The tag line will be "We like big racks and tight holes"... |
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| OP | Post 10 made on Tuesday January 29, 2008 at 14:57 |
markrubin Founding Member |
Joined:
Posts: | February 2002
919 |
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Thanks as always for the help
I reset the router IP to 192.168.0.1 and am good to go
Much appreciated
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| Post 11 made on Tuesday January 29, 2008 at 15:55 |
roddymcg Loyal Member |
Joined:
Posts: | September 2003
6,796 |
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Hey, I was right for once... woo hooo
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When good enough is not good enough. |
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| Post 12 made on Tuesday January 29, 2008 at 16:47 |
Springs Super Member |
Joined:
Posts: | May 2002
3,238 |
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I will split the chicklets with you roddy... ohh wait wrong forum!
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| Post 13 made on Tuesday January 29, 2008 at 17:30 |
ceied Loyal Member |
Joined:
Posts: | February 2002
5,753 |
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On January 29, 2008 at 16:47, Springs said...
I will split the chicklets with you roddy... ohh wait
wrong forum! i've had to edit this post because it cost me a whole chicklet...... i went from 5 green back down to 4....... dam that sucks
Last edited by ceied
on January 30, 2008 17:01.
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Ed will be known as the Tiger Woods of the integration business, followed closely with the renaming of his company to "Hotties A/V". The tag line will be "We like big racks and tight holes"... |
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| Post 14 made on Wednesday January 30, 2008 at 01:25 |
Tom Ciaramitaro Loyal Member |
Joined:
Posts: | May 2002
7,967 |
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I can't even buy a chiclet.
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There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions. |
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| Post 15 made on Wednesday January 30, 2008 at 09:36 |
roddymcg Loyal Member |
Joined:
Posts: | September 2003
6,796 |
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On January 29, 2008 at 17:30, ceied said...
i've been stuck at 384 chicklets for 2 weeks...... i need
some luv boys =) done...
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When good enough is not good enough. |
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