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Topic:
T2C question that sounds dumb to me
This thread has 6 replies. Displaying all posts.
Post 1 made on Monday September 24, 2007 at 22:34
Ernie Bornn-Gilman
Yes, That Ernie!
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I just bought a T2C and, as others have said, I've probably sold one just because I could whip it out. The remote, that is.

Now I'm sitting at home, thankful that this is leisure time, wanting to look at the default program in it.

How do you upload it into the computer?

I've opened the editor, gone to communication, opened the system recovery Wizard, connected the remote, and the program tells me to connect the remote.

I'd hate to have to look at the instructions, if there are any, for something that should be as obvious as connect the thing, but the computer just doesn't see it.

Any clues?

Thanks
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
OP | Post 2 made on Monday September 24, 2007 at 22:39
Ernie Bornn-Gilman
Yes, That Ernie!
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Ah. It's a Windows USB device problem. When I first plugged the remote in, I didn't wait for windows to figure out that a new device had been connected. A setup window came up, but it came up behind everything else I was running, so I didn't see it.

So I tried setting it up, and I got the message that something went wrong. Stupid windows messages! That is, technically accurate and completely useless.

Any clues on setting up a new device, especially after I've tried setting it up and there has been an error? This is in windows, now, not yet in Theater Touch Designer.


Edit: The instructions tell me to verify that the T2-C USB driver was installed the first time it was connected. I don't know how to do this, nor do I know where the driver is supposed to be. Anybody?

Last edited by Ernie Bornn-Gilman on September 24, 2007 22:48.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 3 made on Monday September 24, 2007 at 23:14
thefish
Founding Member
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The driver should automatically load. if you can't connect to the remote, reboot both your computer and the T2c.

Sorry, but Thats all I've got.
Post 4 made on Monday September 24, 2007 at 23:28
Glackowitz
RC Moderator
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open up the drivers folder in theater touch and open the RTIusb file, it will reload the usb drivers...I had a similar issue when I borrowed another laptop from the shop...it never had been connected to a remote so it never loaded the driver right

followed the helpful RTI guys advice and we were running in no time
There's no worse feeling than that millisecond you're sure you are going to die after leaning your chair back a little too far.
OP | Post 5 made on Tuesday September 25, 2007 at 01:44
Ernie Bornn-Gilman
Yes, That Ernie!
Joined:
Posts:
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Thanks, Glack. Got it.

It's odd how people perceive things differently. The window in the ecovery Wizard has a window at the left and the "Receive File" box at the right. Since I do speak English and read things from left to right, I ASS UMED that I wouldn't be able to click the "Receive File" box until the remote was recognized, its name entered by the computer into the box at the left, and I clicked on its name. Oh, no! Instead, you click on the Receive File box (which has an arrow showing left to right motion), and after uploading, the name of the file or the device shows up on the left. How utterly confusing. I suppose I can remember this for the next time. Better yet -- Pfroepfer. There ya go. German for "corks." All I have to do is search the forums for that word next time!
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 6 made on Sunday January 17, 2010 at 19:15
Cecenas
Lurking Member
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2
Hello where I can download T2c usb driver???
Post 7 made on Sunday January 17, 2010 at 21:22
Glackowitz
RC Moderator
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On January 17, 2010 at 19:15, Cecenas said...
Hello where I can download T2c usb driver???

The USB driver is contained in the Integration Designer Software, you will need to download the Entire software file to get the driver. The software is a dealer only program and is available to dealers from RTI

If your a dealer you should have access to the file, If your not a dealer you may be out of luck
There's no worse feeling than that millisecond you're sure you are going to die after leaning your chair back a little too far.


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