Anyone know of a download for the software to programme the T2-C etc?

Thanks

If you are an end user, then no. It is a dealer only program.

If you are a dealer RTI or your distributor can get you a username/password...

Touché

Just found this. Try this for size people

[Link: aventure-europe.com]

Interesting to see how long this lasts for.

True, best get it whilst you can then. Basic remote like these have no place being dealer only. Crestron AMX etc fine.

I have sent RTI email as I am sure most of you have.

Vincent

Hi Vincent,

I take it you are a dealer happy to keep the technology under wraps for profit. Well I respect the business side of things but no remote is NASA certified and should be available to all who wish to buy into the company, the company being RTI.

spillage you are a douche bag

These idiots (Aventure) are a international dealer in the United Kingdom and Norway.

Edizzle, feel free to call me what you like, abuse won't change my attitude. I was in retail for 6 years as a consultant/designer/installer, then Manager of a CI dealer for a year before I was taken ill and had to quit. I always gave out help to those in need and never paid any attention to this dealer only crap. The customer will only buy if he/she likes the product. Barriers such as dealer tie ins is to anyone, but the well healed utter nonsense and something I for one will not subscribe to. With luck, such draconian measures will be outlawed at some point in the near future.

Edizzle and anyone else thinking as he does, good luck with what you believe in but try imagining what it is like the other side of the counter. Most of us, me inclcuded in the beginning have no idea what it's like to be the customer who is told what he can and can't have.

I'm sorry your illness took you out of the work force. I hope you are doing better.

I think your posting of the download link was irresponsible. If any of my clients felt inclined to open their control files and start tinkering, I'm quite sure I would get a call to fix their mistakes. These systems are complex, and required a great deal of time to plan and execute. I'm more than willing to share the files with them, in case something happened and they needed to hire a new integrator, but to let anyone else open and modify those files would be a disservice to my clients.

Now if you purchased one of these remotes, and fully believe you are capable of programming it, that's your prerogative. If you somehow obtain a copy of the RTI labeled "dealer only" software, more power to you. But posting a link to it on this forum is irresponsible. Shame on you.

So I should be able to walk into any restaurant and order a raw steak and then go back and cook it myself? No matter what your argument, most places will tell you you're crazy. Any company has the right to sell their products they way they want to. Next you'll start saying that Bose's price fixing is immoral and bad buisness practice.

estech, thanks for your opinion, I value the opinions of most on this forum as most are of course in the trade. I have run the software and see it's no different to any other basic platform. Yes there is skill to it if you want to create a truely customised individual remote capable of special macros etc but at the end of the day it is just another piece of software. I could walk into a shop tomorrow and buy Maia if I wanted. Maia is one of the platforms Pixar used to create Toy Story etc. I can walk in and £12k later I own one of the most powerful top level graphics programmes the planet has to offer. Can I walk in a buy a little 60Mb programme to make my stereo switch on, no! Maia to all, but the trained, is rocket science, remote software is far from it. Not everyone that decides to venture into a true, real, CI dealer is incapable of programming a remote. A little off the track here but I remember a Japanese businessman coming into my showroom. The point here is not everyone is incapable of doing things themselves. He asked me about the range of B&W Nautilus loudspeakers. I asked what he would drive them with. A Techincs Integrated he said. A Japan only mothership of a unit. However still Techincs!! I suggested he considered proper amplication for them. He wasn't interested in the slightest. A dem' was arranged and a week later he's back and bought a pair of 802's, even after I had run them with a Chord SPM1200 and his Techincs. He could plainly hear the monumental difference but was not bothered. He then let me know he wanted them to go back with him to Japan. I explained that the cost would be expensive and he was better off buying them there. I also explained that as a Nautilus dealer I am supposed to set them up. No he said, I will do it myself. I asked how he planned on getting them shipped. His exact words were..."no problem, I own a shipping company. Two tankers and three cargo vessels he added. Why would he pay me more to ship them when he has the tools to do so himself. Was I right to sell him 802's when they would be running at their best? Well yes I was. HE, the customer, wanted them and them only. I asked why he wanted the dem' He said he hadn't heard any before and just wanted to see if they had good bass!!!! I can't turn round and say your amp is crap you are not worthy of 802's!!!

We used to charge about £100 for programming a half tidy RC5000 and a bit more for a colour variant. We never did the elite stuff like Crestron as clients were never impressed by the time it takes to write the code etc and of course the bill. This is probably small change to you guys in the US where theatres and CI are much more established than here in the UK. If a guy walks in and said I would like to buy a T2C and I replied of course this is what it will cost, but I have to do it and charge you, 99/100 they would tell me to f... off and simply walk away. The merits of an expert doing the programming are obvious. I'm doing one for a close friend now, an RC9500, I'll create custom graphics for him etc and go to his house x number of times to make sure the timing is right etc etc. When I'm done he will be happy. However if he said I want to do it myself, as the customer he/she MUST have the opportunity to do it themselves. If they mess it up and the remote is useless then he/she has the option to call on one of us. The client MUST not be told they will HAVE to have the remote programmed and it WILL cost this. A year later the client buys a BR player, they ring up and say I need my remote adjusting. Right you are that's another £100. In the UK most would tell you where to go and rightly so. Just as I was leaving my Managerial position in a CI company I was going to start planning the CI for Charles Worthington's London home. This type of customer has so much money he couldn't care less if the Queen programmed it. In fact he has the money to have things custom made for him. His London home is all black and white, he wanted the equipment painted black and white. Loonatic, well maybe, buy money talks. Most on the other hand will find the $799 a struggle. Does this mean the man on the street with $800 to spend on a remote with his heart set on a T2-C can't have one because he can't afford programming which he could try to do and over time learn to do himself? Is this what you dealers want? There is a big difference between a $799 sale and NO sale at all. From a business point of view relieving the burden of remote programming means the dealer can get on with selling the right gear to the right person for the right reason, and then move on to a new client, a new system with new challenges rather than having to worry about Mr X new device he wants adding by tomorrow!!!

Fixed prices are not allowed in the UK anymore. If dealer "A" buys a box of rocks for £100 trade and chooses to sell them for £200 and dealer B does so for £150. Is anyone wrong, no of course not. Manfacturers suggested retails prices are not enforcable here either.

Posting the software link which may only last a while, is power to the little guy who can't afford your services but has the god given right to own it.

Well, "a god given right" changes everything. :)

I do agree, if a client wants to, and has the resources to, buy the best and then do with it what they want, so be it. However, a product like RTI can't be looked at as a simple "buy it off the pegs" retail sale. If, as a client, you weren't familiar with the RTI product, I would inform you of the product price and the fact that a custom design will be a part of the total sale.
I believe this is clear to anyone looking at the RTI website.

Now, as for the Prontos and URC remotes, I don't recall the software for those products ever being restricted in the same way.