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Topic:
Protecting design layout & graphics T-4
This thread has 24 replies. Displaying posts 16 through 25.
Post 16 made on Tuesday July 3, 2007 at 12:20
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
Philips fixed this issue on their new TSU9600. You cannot upload a config from the remote to the editor.

Dave
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
Post 17 made on Wednesday July 4, 2007 at 16:45
sirroundsound
Senior Member
Joined:
Posts:
November 2003
1,097
Keep in mind your company may have created a few very nice GUI's to be used in your clients systems. The programming to make the GUI work with their equipment is what the client might be paying for, thus they do not own the rights to your GUI, just what is underneath the buttons.
Of course if you are being paid to create something completly unique for a client, that may have family pictures or other personal information worked into the design, then sure, that should belong to the client.
Based on what some are saying here, if the client owns the GUI, then you have no right to use it on your next project either...
Post 18 made on Wednesday July 4, 2007 at 18:50
krisd
Lurking Member
Joined:
Posts:
July 2007
7
Personally I think if the company is performing well there is no need for switching. As a technician I would not want to fix a program but re-write it myself. As for who owns it, who knows. There are no patents on most of these designs as it would cost way too much. Keep your customer happy and no one will get to any of your designs!
Post 19 made on Wednesday July 4, 2007 at 23:10
danieljanderson
Long Time Member
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Posts:
November 2004
219
If you keep your customer happy, you should not have to worry.
Post 20 made on Thursday July 5, 2007 at 05:54
Springs
Super Member
Joined:
Posts:
May 2002
3,238
That is not entirely true.

Alarm guys decided they wanted to get into this "whole home theater thing...". So while they were working on the alarm system they just uploaded all my design work from a clients remote. My customer had no problem with me or the service. But suddenly I started getting calls from annoyed customers complaining that there remotes didn't work right. Thing was that I didn't know these people. Found out that alarm boys had tried to just buy the same gear at the distro and hook it up the same. Well they would get an input wrong or use a similar device and it wouldn't work.

Now I have to explain that there is no way I am responsible for any free fixes. "Well it never worked and I am not going to pay you to fix something that was F'ed to begin with!" So basically its my fault the prick stole a copy of my work. Screwed up the implementation of it and then I service it? Worse yet it makes the customer think that we are all a bunch of hacks.

Perfect example was that I was walking a bid with sales and the customer seems to be getting comfortable with us and the proposal. When over walks in his neighbor who is really into his system but "hates the remotes because they suck!" He goes on to tell us how he would have been better off using the 9 remotes that came with the gear... blah blah blah. I ask him what he has and he walks back across the street and comes back with one of my programs. I couldn't F'en believe it! "It wont even turn on the TV." I look at it and ID it as a program that I wrote to work with an Infocus projector. He has a JVC Plasma...

Someone tell me how this is my fault...

But the guy next door made enough of a stink about it that our potential went and bought from the same alarm A-HOLES! BECAUSE THEY WERE CHEAPER!!! Sure they are the CRAP DOESN'T WORK!!!

In the end we got called back into fix the integration. Well in tech get paid the same amount one way or the other. But I am sure my boss was pissed! Which would he rather have...
Margin
Install
Labor
and Programming?

Or just a big ass bill from tech as we try to figure out what SPARKY and BEEPY screwed up?
OP | Post 21 made on Thursday July 5, 2007 at 12:20
Designermike
Long Time Member
Joined:
Posts:
May 2007
274
Krisd stated Keep your customer happy and no one will get to any of your designs!"


On July 4, 2007 at 23:10, danieljanderson said...
If you keep your customer happy, you should not have to
worry.

It’s apparent that you guy's haven’t been in business long enough for this to be an immediate concern or your GUI’s aren’t worth stealing, to make statements like that; obviously The guy’s @ Philips, Crestron, and Amx realized the concern because you can’t upload from their remotes!
Crestron DMC-D
Post 22 made on Thursday July 5, 2007 at 13:56
augsys
Long Time Member
Joined:
Posts:
January 2005
442
On July 5, 2007 at 12:20, Designermike said...
Krisd stated Keep your customer happy and no one will
get to any of your designs!"

It’s apparent that you guy's haven’t been in business
long enough for this to be an immediate concern or your
GUI’s aren’t worth stealing, to make statements like that;
obviously The guy’s @ Philips, Crestron, and Amx realized
the concern because you can’t upload from their remotes!

I've been in business 11 years and doing this for 21 years, and this has never been a problem for me. Is that long enough?

The real answer here is to sell security and keep those thieves off your job sites.;)

Seriously, if this happened to me, I'd be talking to a lawyer about it.
http://www.gmillerdesigns.com/ Propose-Design-Program

http://integrationpros.org Where the Pros Go!
Post 23 made on Thursday July 5, 2007 at 20:58
krisd
Lurking Member
Joined:
Posts:
July 2007
7
11 years. Maybe I need more time in the business???

They are worth it but we do Lighting, Security, Audio/Video, and Design. There is nobody in our homes that have the knowledge to steal them except us! I don't see a HVAC guy stealing them, and we quickly hired a few quality security guys when the security company decided to try their hand at A/V.
OP | Post 24 made on Monday July 9, 2007 at 10:45
Designermike
Long Time Member
Joined:
Posts:
May 2007
274
Good news! Drew @ RTI "M2 will ship end of this month with firmware update, bad news! no password protect included in firmware update maybe on the XP-8".
Crestron DMC-D
Post 25 made on Monday July 9, 2007 at 23:48
cheesehead22
Long Time Member
Joined:
Posts:
May 2007
409
I know that the graphics on the soon to be released M2 are not comparable to a T4 but on page 12 of its user manual it shows a passcode that can be used. I am not familar with older RTI stuff(only been programming them for about 8 months) so I dont know if this is what everyone is talking about for security or not. If not, it is a step in the correct direction.
Don't read my answer. Someone else will go into great detail as to why I am wrong rather than answer the original question...
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