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Topic:
pronto 7500 not accepting download from computer
This thread has 4 replies. Displaying all posts.
Post 1 made on Sunday November 10, 2013 at 13:20
Darby
Long Time Member
Joined:
Posts:
November 2007
20
I just purchased a used 7500 to be a backup for my existing 7500. Couple things when I got this... when I turn on the unit, it has what looks like a gunshot on the screen (my good one does not do this)... and of course, i want to take off the old commands and redo it with my own configuration files... but when I try to download it, it just gives me an error - and doesn't work.

any thoughts????
Dahr Fry
Pronto TSU7500 / Pioneer FHD1 / Onkyo 805 / Sony S300 / Sony PS3
OP | Post 2 made on Sunday November 10, 2013 at 13:29
Darby
Long Time Member
Joined:
Posts:
November 2007
20
the message I get when trying to down load is "an error occurred while downloading the configuration to this device"

and maybe the screen shot that I get (when first putting in the battery) is more of a small splat of water than a gunshot..... if any of this helps decode what's going on!

Thanks!!

And yes... the configuration file downloads fine on my good unit...
Dahr Fry
Pronto TSU7500 / Pioneer FHD1 / Onkyo 805 / Sony S300 / Sony PS3
Post 3 made on Sunday November 10, 2013 at 14:39
Lyndel McGee
RC Moderator
Joined:
Posts:
August 2001
12,423
Did you try doing a firwmare reload to the unit that does not work? Does the firmware load succeed?
Lyndel McGee
Philips Pronto Addict/Beta Tester
OP | Post 4 made on Sunday November 10, 2013 at 19:18
Darby
Long Time Member
Joined:
Posts:
November 2007
20
Not to act stupid... (but I AM about this!)... how do I redownload the firmware?
Dahr Fry
Pronto TSU7500 / Pioneer FHD1 / Onkyo 805 / Sony S300 / Sony PS3
Post 5 made on Monday November 11, 2013 at 16:59
Lyndel McGee
RC Moderator
Joined:
Posts:
August 2001
12,423
Download the zip from the Programs - Philips - Old Software area of the NG files section, unzip and run the FirmwareUpdater.ex

I believe that 3.7.7 is the latest.

[Link: files.remotecentral.com]
Lyndel McGee
Philips Pronto Addict/Beta Tester


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