I have some problem learning and using remote codes in my Pronto, but also in an URC remote.

I have the original remote and also the codes, but if i use them in my Pronto it does not work as I want.

If I take the mute button on the original rc I can press it time after time to turn mute on and off.
But if I use the learned version I can only press mute once and the second press does nothing. The same for all toggle functions.

The learned code is also different from the documentated code

Example:

Learned code (short press):
0000 0073 0000 000C 0006 011C 0006 011C 0006 011C 0006 011C 0006 011C 0006 00BC 0006 00BC 0006 00BC 0006 00BC 0006 00BC 0006 00BC 0006 07EC

Learned code (long press):
0000 0073 0000 000C 0006 011C 0006 00BC 0006 011C 0006 011C 0006 011C 0006 00BC 0006 00BC 0006 00BC 0006 00BC 0006 00BC 0006 00BC 0006 0851



Code from the manual for the same function:

RECS80, SYSTEM CODE 01

IR CODE 0 TOGGLE 0  MUTE
0000 006D 0000 000C 0005 011B 0005 00BB 0005 011B 0005 011B 0005 011B 0005 00BB 0005 00BB 0005 00BB 0005 00BB 0005 00BB 0005 00BB 0005 04D4
 
IR CODE 0 TOGGLE 1  MUTE
0000 006D 0000 000C 0005 011B 0005 011B 0005 011B 0005 011B 0005 011B 0005 00BB 0005 00BB 0005 00BB 0005 00BB 0005 00BB 0005 00BB 0005 04D4
 

I am not sure how to use these TOGGLE 1 and 2.
How do I have to use these them? Do I need one of them or some combination?

If anybody can help I would appreciate it very much!

These codes are 'toggle bit' codes as a result, they are providing you both code versions. There is a topic in the FAQ on toggle bits and how you may overcome such issues by using an 'unused' code. The issue that you will face is that you will have to have 2 IR codes in your action list.

Mute Toggle 0
Unused Code (button on remote that you will never use).

This will solve issues for things where you don't want repeating presses (0-9, enter, etc) but does not solve issues for volume ramping or channel changes using Vol+/- or Channel +/-

If this is an RC5 or RC 6 code, ask the vendor what are the 'System' and Command' entries you need as ProntoEdit has dialogs that allow you to enter codes in this fashion. For example RC5 codes start with '5000' instead of '0000'. The Pronto natively knows how to handle toggle buts but learning them may prove to be ineffective but if you use the input dialogs you may be able to tell pronto how to handle them..

Final note: The 2 versions of the code supplied by the vendor are for remotes that cannot natively handle toggle bit codes. Both versions can be used if necessary on the Pronto (with the sibling unused code) but if you can find the 5000 series code, you don't have to worry about this.

I'd start by trying to use System = 1 and Command = 0 as an RC5 command and see if these work.

You did not mention the type of Philips remote. If it is TSU2000, you need to post in Classic Pronto. If it is TSU3x00 or TSU7x00, your post belongs here. The FAQ I referenced above was the 'Classic Pronto' FAQ and not the NG FAQ.

The learned codes and the codes taken from the manual are both RECS80 IR protocol, and while the Pronto Hex looks different, they are actually very similar signals. As Lyndel has said, this is a toggle bit problem, rather than a mis-learned signal problem.

Regarding trying RC5, although Philips designed both RECS80 and RC5, the two protocols are very different, and I guess that the OP's equipment is unlikely to respond to 5000 style Pronto Hex.

Thank you very much for chiming in. Did not think RC5 would work. Looks like the best option is the 'unused' code approach mentioned in Classic Pronto FAQ.

Thanks all for your help!

As suggested, I found a code for a function that is not on my rc, but available on another Classé remote and that indeed did the trick!

I have a (few) Pronto 960. It's an old horse but I never going to sell it because it helps me so many times in difficult situations like this.

I also have a "learning" One-for-All remote which I use daily because it has many hard buttons. But in this difficult case it wouldn't learn. It won't learn this double command either. But it does learn the double code from my Pronto!

So now both my Pronto and my One-for-All nicely are working with my Classé amplifier. Volume ramping does work normally without tricks. And if I wait a minute between commands the learned codes are working also without tricks, but that is no option.

I am wondering why manufacturers use this way of implementing IR. It doesn't seem to have advantages, and it is difficult to use it with learning remotes.

Using RC5 codes indeed didn't work.

But my problem is solved thanks to you!

They use these kind of formats to ensure that the receiver can detect duplicate key sequences accurately. For example, Channel 0-0-7. If the first 0 is interrupted or 2nd 0 comes too fast, a typical IR receiver might miss the 2nd 0.