I am running Windows 7 Professional (64-bit) and want to connect my Marantz RC9500 to it. I was able to install Wizz.it 9 after installing Windows XP mode and was able to get Wizz-it to function ok. The problem I now face is that my PC will not recognise (install the driver) when I connect the USB cord. I am guessing the driver is only for 32-bit PC's. Does anyone know of a solution to this? Is there any 64-bit driver available or any other way to make the RC9500 work with a 64-bit operating system?

Welcome on board. There's a thread on the first page of this forum...

Has anyone gotten a Marantz RC9500 recognized in Windows 7 x64?

This thread has several tips.

There is also thread that was at the top of the forum when you posted entitled

Device not connected properly

which is for a TSU7000. The Marantz RC9500 is a branded TSU7500 with different case and fewer hard buttons. But essentially, they use the same driver. So,


Other tips can be found in searches for Window7 or Vista and 64 bit

You will need to use Virtual PC in 32 bit mode or VMWare in 32 bit mode as you will never get 64 bit driver for RC9500 as Philips has shut down the Pronto Division.

Dear Lyndel,

Thank you for the reply. I was finally able to make the RC9500 work, even under a 64-bit operating system. The key is to be sure all software (Wizz.it 9) and drivers are installed when using Windows XP Mode. Very important is that the device is selected from the "USB" prompt at the top of the WXP Mode screen. The RC9500 will be labeled "Unidentified Device". I have put below the steps I used to make this work properly:

Installation:
1. Install WXP Mode software and WXP Virtual PC patch (KB958559); see [Link: microsoft.com].
2. Prepare a USB stick with Wizz.it 9 and WXP drivers saved on it.
2. Open Windows XP Mode; all software and hardware (drivers) MUST be installed under WXP mode only. Windows 7 will not recognise any.
3. At top of WXP mode screen, open 'USB", and activate (share) USB Flash Drive.
4. Use My Computer to locate the flash drive contents, then install Wizz.it 9.
5. Plug-in mini-USB cable to PC and RC9500, it will search for driver in Windows 7 mode, just ignore it.
6. Open 'USB" from top of screen, select "Unidentified Device' (this is the RC9500)and activate it for sharing.
7. WXP will now search for driver, find it in the USB drive (from Step 2 above).
8. Open Wizz.it 9 software, it should be able to now communicate with the RC9500.

Ongoing Use:
1. ALWAYS open WXP Mode first (not just Wizz.it 9 shortcut in W7 start menu).
2. With WXP mode now open, click Wizz.it 9 shortcut.
3. Connect mini-USB cable between PC and RC9500.
3. Open "USB" at top of WXP Mode screen, select (attach) "Unidentified Device" for sharing.
4. If prompted for driver again, just repeat from Step 7 in Installation.
5. Complete all work in WXP mode only, save and then release "Unidentified Device" before closing WXP mode.

Thank you very much for your clear, detailed, and concise instructions.

For anyone trying this you can only download the VXP software if you have the Professional version of Win7.