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Topic:
Marantz RC9500 USB driver?
This thread has 8 replies. Displaying all posts.
Post 1 made on Thursday January 7, 2010 at 12:59
eauth
Lurking Member
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February 2005
7
I stumbled across a client who needs me to make some programming changes to their RC9500. I downloaded Wizz.it9 from the Marantz site, but when I connect to the remote to upload the existing file, I get an error that I'm missing the RC9500.sys file, which I think is the USB driver for this remote. Any suggestions on where I can get this file?

Thanks,

Ed
Post 2 made on Thursday January 7, 2010 at 20:46
Lyndel McGee
RC Moderator
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12,299
If you have a CD with the software, it should be on there. Did you check for a 'Drivers' folder in the folder where you installed Wizz.it?

You can follow the instructions I posted on reinstalling the ProntoNG.sys file which is the driver for the 7000/7500. Simply do a search for reinstall driver and I'm sure you'll find my post.
Lyndel McGee
Philips Pronto Addict/Beta Tester
OP | Post 3 made on Friday January 8, 2010 at 18:46
eauth
Lurking Member
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7
You're brilliant. Just like you said, there's a "Drivers" folder in the Wizz.it folder. It contains the driver I needed. Problem solved.

Thanks!

Ed
Post 4 made on Saturday January 9, 2010 at 05:06
Lyndel McGee
RC Moderator
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Well, not brilliant. Just know the software package really well.
Lyndel McGee
Philips Pronto Addict/Beta Tester
Post 5 made on Saturday March 12, 2011 at 12:14
BPRob
Lurking Member
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March 2011
1
Is there a Vista driver? I can't seem to find a driver, even if I go to the Driver folder in the Wizz.it folder.
Post 6 made on Sunday March 13, 2011 at 15:32
Lyndel McGee
RC Moderator
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Nope, you are SOL. Search this forum for Vista or Windows 7. You may be able to run in 'compatibility' mode.

The Marantz remote is a branded TSU7000/7500 in a different case. Same rules apply for Marantz as do for the Philips versions.
Lyndel McGee
Philips Pronto Addict/Beta Tester
Post 7 made on Tuesday March 15, 2011 at 16:19
Stoobie
Long Time Member
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Posts:
April 2004
356
You will be able to run it in XP SP2 compatibility mode providing you are using 32bit Vista. I also found I had to install the software as administrator and run it as administrator or it does not work.

It is important to install the software first WITHOUT the RC9500 connected as that seems to mess up the installation.

Stoobie
RC9500, RC5400, RU940 & Pronto Neo, Windows Vista.
Post 8 made on Thursday May 3, 2018 at 12:42
ronniefree
Junior Member
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May 2018
6
I have been using WIzz.it 9 with two RC9500's for years flawlessly. One of my RC9500's died and I bough a used one from eBay which works but I cannot get it to download/upload with the Wizz.it 9.
My current RC9500's are running Boot V4.31 and App V3.10.5. My new RC9500 is running Boot V3.75 and App V3.2.17.
I tried a firmware update but again can't communicate with the RC9500.

I suspect that a different USB driver was used with the older boot/app. Any ideas?
Ronnie Free
Post 9 made on Thursday May 3, 2018 at 19:27
Lyndel McGee
RC Moderator
Joined:
Posts:
August 2001
12,299
Response provided in new thread.

[Link: remotecentral.com]
Lyndel McGee
Philips Pronto Addict/Beta Tester


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