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Topic:
TSU3000 Problems
This thread has 12 replies. Displaying all posts.
Post 1 made on Tuesday February 11, 2003 at 11:37
London
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Alsuba, your bio indicates that you work for Philips and that you are a developer of PENG. True? If so shed some light on what Philips is doing about the number of problem that users are experiencing so far, especially page transition and IR transmission speed.
Post 2 made on Tuesday February 11, 2003 at 11:58
willy4360
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454
What does a Developer do?
Post 3 made on Tuesday February 11, 2003 at 12:25
David Harrison
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275
A software developer develops (i.e. programs) software.
Post 4 made on Wednesday February 12, 2003 at 05:38
alsuba
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18
Yes, I work for Philips from Bangalore, India. W.r.t Pronto, I work on the Editor software for TSU3000.
The work related to remote hardware is done in Leuven, Belgium. Hence, I am not able to give you much info on the above question. The only info that I can guarntee all is that your suggestions are all looked into (esp. the one related to IR transmission speed).
- alsuba
Post 5 made on Wednesday February 12, 2003 at 07:44
willy4360
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The only info that I can guarntee all is that your suggestions
are all looked into (esp. the one related to IR
transmission speed).
- alsuba

What about the overall speed of the remote? My TSU3000 takes about 3.25 seconds to make a jump, the same task is done in 2.15 secs in my TS1000, Is there something about this?
Willy.
Post 6 made on Wednesday February 12, 2003 at 10:56
Anthony
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alsuba: just wanted to let you know that we appreciate that you are listening. I hope you take what we say in the way that we intend it. You have a great product, and therefore worth our time to let you know the weaknesses, or mods we think will help the product.

Are you also working on the editor for the iPronto or is it a different team?
...
Post 7 made on Wednesday February 12, 2003 at 23:41
alsuba
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willy, I do not about the actions that are taken about the Jump speed. This is what I can share with you: Our team is working on the editor and we get all the list of bugs related to editor which needs to be fixed which includes all the bugs/suggestions given by people in RemoteCentral. Based on this, I can assure you that your valueble comments/reports will be taken care. One point is that different features/bugs have different priorities and hence the version in which it will be fixed will be a bit different.

Anthony, Thanx for your kind words. I am happy to see good statements about TSU3000 and when I see some -ve statements, then I take it as "some more work to do to improve TSU3000". Please keep giving ur feedbacks (both + & -).
I also work on the iProntoEdit (not on full time, but mostly on need basis)
- alsuba
Post 8 made on Wednesday March 26, 2003 at 20:03
Gentner8
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93
Alsuba, I am also having a problem with my 3000. I am trying to learn a couple of codes to three of the hard buttons. For some reason it refuses to let me do it in the software. I dont have the original remote on hand to learn the codes into the 3000. What I would like to know is, are the buttons I am trying to link codes to usable? Specifically, I want to use the lower left button next to the cursor as a device power button. Then use the channel up and down buttons to control the volume of that device. Am I doing something wrong, or do I need to wait for the next release of the software to fix a possible bug?


Jay
Post 9 made on Wednesday April 2, 2003 at 20:23
DBD Electronics Inc
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49
You should have tested the new software more before it was released or maybe written a manuel that explains how to program the remote via computer....I had the same problems with the TSU1000 and Version 4.0 worked really well.......what happened???
Post 10 made on Thursday April 3, 2003 at 22:22
bdorfman
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181
It was a great pleasure to have one of the developers in our midst. If you've noticed, he hasn't been around lately. I'm sure he doesn't come here to take a beating.

BE NICE! The tips he can provide are worth far more than whatever satisfaction you get from telling him "you should have done better" (as if he had much control over that anyway).

Barry
Post 11 made on Thursday April 3, 2003 at 22:29
John Sully
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99
And keep filing those bug reports at the Philips web site. None of the bugs that bug you will ever have a chance of being exterminated if Philips does not know about them!
Post 12 made on Friday April 4, 2003 at 10:20
Anthony
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28,874
Barry: I am sure they are still coming here, but then again they might be busy, In Daniel's what's new he says new version of iPE this month and I think someone said a new version of PENG as well.
...
Post 13 made on Thursday April 10, 2003 at 01:19
btwyx
Long Time Member
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142
On 02/12/03 23:41, alsuba said...
I am happy
to see good statements about TSU3000 and when
I see some -ve statements, then I take it as "some
more work to do to improve TSU3000".

I just made a forcefull comment on some more work for you.

The first problem I have is I use a Mac, I have no desire to ever touch a PC. My take on PENG is that it suffers a lot from being a PC program. Anyone starting with a Mac program would expect a whole raft of standard (and just plain sensible) behaviours, which just do not happen with PENG (or old PE). My comment was Tonto is so much better that PE/PENG, you'd do well to see what that does and try and do that.

Its very basic behaviours, things like consistancy and transparancy. With PENG I'm just never sure what's going to happen when I do something. If I copy an object, what and I copying. Buttons sometimes copy with actions, sometimes don't, they seem to copy with codes and not with jumps. Is there any logic to that?

The most basic thing you could impliment to make things so much easier is the paste funcction that Tonto uses. You can choose exactly what you want to paste. Do you want to paste the actions, the bitmaps, the label? You can paste any or all of those.

The functions of even the most basic graphics programs would be useful. There are no alignment and distribution tools. Grouping is limited and inconsitant. It seems you can have only one grouped object on a page, why? I'd like to group a sub panel, and just paste it to all the places I need to use it, I can't do that. It'd be even better if I could use a link to an object like that. Have a sub panel, put it every where you want, then if you update the original panel, all the copies update in the same way.

Another basic thing is deselection. I can't work out a way to deselect one item out of a multiple selection. If you want to work with all but one object, select all and then deselect one will do it.

It'd also help if you took out the bugs, so it didn't keep crashing, and I'd really like it if it did not corrupt my PCF file and kill 2 hours of work. (That'll teach me to save, not save as.) If you simply saved a backup of the old file you'd have saved me there.

There are lots of things I don't like about PE/PENG, I just can't think of them all now. Basically, take a look at Tonto, its just so far ahead in usability its not even funny.


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