Oh my God! I can't thank you enough. With clients literally waiting on the phone and others to call back, your a savior.

I'll refrain from repeating what Philips tech support suggested. All I can say is I cancelled all future orders and I'm looking for a replacement product for the showroom.

Thanks again Lyndel.

Did the new firmware address the backlight issue on the volume and channel controls, i.e., if you pick up the remote or tap the screen, the screen lights up, but the volume and channel buttons do not and there is no option to change this. I was just wondering whether the new firmware addressed this?

Lyndel
Since the boys are working on our problems, and will most likely have another rev soon, could we ask them to maybe add a few enhancements?

One of the things I liked about the older editors was renaming things. You could hit F2, change a name, hit enter, because that Enter button was already highlighted.
With the NG editor, we have to grab the mouse and click. Small thing, but sure makes changes faster. This and the F7 key would make a great pair.

The other "feature" that bites me, if I'm not paying attention, (yeah, you can go there) is the use of closing an edit window by clicking on the X box, top right. In ANY other Windows based program, that means close the window, no changes or actions. Why they chose to adopt this new method on the NG editor is odd. Sometimes I have to go back to make sure what I did was accepted. If there's an Okay, or Apply, it makes far more sense. Then, too, if you make a mistake, or just want to NOT make any changes, you can't.
AND, just when you get used to it, they sneak up on me again with the Learn IR Code window. If, after learning one, you hit the X box, like all the other edit windows, you just lost the learned code !!!! You have to click the Okay button.
Could we make all the edit windows with an Okay button? Far more intuitive.
AND...... please, could we make a shortcut key so we don't have to use the mouse? I know we can't use Enter, specially on text windows, because you might want to add another line of text to a button or frame. So, maybe an F8 or F9 or Alt-K, or......

And since we're wishing on a star, bring back the Drag To Resize a Frame or Button with no icon. Having to guess at this gets old, specially after using it for years. Old habits are hard to break on us old dogs!

Thanks for being the Lady of Liason !
You're doing a VERY good thing.
Dan

This message was edited by DanKurts on 10/27/05 16:25 ET.

The Properties window is not actually a settings window you have to keep opening and closing or applying the settings from, it's closer to an undockable toolbox. Everything you do in there is instantly applied to the button you were working on without clicking on the "X" or needing an "OK/Apply" button.

If you leave that window open (assuming you have enough screen real estate) you can simply click on another button and start working on it...

Well shut my mouth!
Didn't know that. I could see using it that way maybe 10% of the time, but if I'm moving around from page to page, or device, it still gets in the way. I like being able to see how pages look and interconnect, visually as well as operation wise. Feels like it's a restriction, in a way. Opening what needs to be changed, closing and then carrying on with a simple keystroke would keep more of the editor in view.
Now if I could resize the properties windows, then it could be left on top. Most of the time, only the upper 1/3 needs to be accessed.
Guess I'm just so used to the older editors, it naturally feels faster.
Thanks for the tip, Daniel.
Dan

I'll drop a bunch of buttons on a page and then use the properties window to change them all without closing and reopening again... you just have to click on the next button you want to work with... pretty handy... I use it that way all the time.

Well Lyndel...

I decided to take your advice and load the firmware...

But, I ran into exactly the same issue as others have mentioned regarding the failure to recognize the USB port during installation. At that point, the installation fails and, when trying to repeat the process, you get a dialog box saying that it cannot read the firmware version.

After restoring my USB connection through the Window's Device Manager, I decided to stick with the 3.7 version for the time being.

From reading these posts, it looks like the folks reporting this problem are running Windows XP with SP2... Might be worth checking.

I still repeat my original question... Why doesn't Philips pull this firmware upgrade until this is resolved? Widespread loss of a USB device seems more than a small glitch, and many casual users are not going to have the know-how to restore it. At the very least, it would be helpful for Philips to point out the "potential issues" on the download page.

By the way, any idea why they didn't post the details of the firmware upgrade? Seems to be a pretty simple thing to to...

John

This is beyond ridiculous, new firmware and software that is not up to snuff. They really need to do a little more reseach when they let this stuff go. I wasted a few hours last week with this crap, that is money out of my own pocket, and they don't return my freakin e-mails.

They are really pushing me to push the RTI line a little harder!

If you follow the threads here, you'll find several requesting many, many specific enhancements. The one we got - 48 MB - was not requested by anyone that I recall. You can tell how much attention Philips pays to Remote Central denizens.

More than anything I just want the thing to work, you give me an update it HAS to work. These games cost people time and money.

the ProntoPro NG editor, which went through
extensive testing by users here in the community.
,


I did not know that when I was selling a customer a $ 1,000.00 Pronto Pro remote that I was part of a Philips extensive testing program.

I hope that the Pharmaceutical company's and not doing the same with there products.

Zinon,

What they are saying is that the ProntoEdit NG package that is as solid as the one we (several of us are Beta testers, who just happen to belong to this community) tested for the TSU7000 is now available.

Rest assured, both the 7000 and 3000 editors were beta tested prior to release on the Philips website. I personally have installed and tested both of these prior to release.

Unfortunately, the intro text in post #1 of this thread does not thoroughly explain the history of the editors which can lead to some confusion if you don't check-in to this forum on a regular basis.

Timers screen...

Hi, I'm not very experimented with programming. I have a TSU3000, I did the firmeware upgrade (3.6.7)

Is it possible to program timers with Pronto NG edit?

Thanks,

This message was edited by bfortin on 10/31/05 13:56 ET.

Bfortin,

Programming of timers is NOT supported in the editor. However, the section of the PCF where timers are stored is preserved across editing sessions.

1. Download your PCF to remote.
2. Set timers on remote.
3. Upload PCF and save as MyFileWithTimers.pcf.
4. Future edit sessions should edit MyFileWithTimers.pcf.

And, for future reference, you should probably have opened a new thread with a subject like "Can Timers be programmed using the software?" such that other users can search on the title instead of having to dig in a thread that has a different title.

Lyndel
Found another wierdness. This time with 3.7.7. Not sure if it's related to the new version, too, but didn't want to fool with that one and it's problem, as this seems similar.

This pcf has 7 icon pages for favorites. Each one has a jump to a single Numbers page, for channel surfing, and then a Browse Back to whatever Favorites page you came from. All works as it should, except one.
On that page, I have all the music channel favorites. There's also a button to turn off the plasma, while listening to music, because the Motorola cable box keeps the screen on. When you decide to jump to the Numbers page (button labled More on this page), I've included a link to turn the plasma back on, in case it was off.
Again, not rocket science. Used this on many jobs.
What's different is this plasma takes about 5 to 7 seconds to come back on to a viewable brightness, so I put a delay in the macro and a jump to a Wait screen at the beginning. And this, too, works. It jumps to the same Numbers page, numbers work.

BUT..... when you hit the Back button to Browse Backward to the Music page, it executes the same Wait screen, and just stops right there!

As you know, when a Special Action is used, like Browse Back, there's no way to include a jump, to a wait screen, or any other command. And I wish I could do that, sometimes. (hint, hint, Pronto gurus....)

If I remove the jump to a Wait at the beginning of the macro, everything works, back and forth.
For some reason, it seems to think that since it used a Jump-to-Wait Screen to get there, it should use one again on the Browse back. But then it figures out it shouldn't have that command, because it's not allowed, so Freeze! Buttons still beep, but nothing happens.

In the interest of testing further, I took your suggestion and made the bottom right Navigate button a Special Action, jump to Home. It beeps, like the rest, but just sits there, frozen on the Wait screen.
Gotcha. Repeatable every time.

I can work around it. Sure would be nice to not have another wierdness to watch out for, though.
And I thought I was safe with 3.7.7..........!

Almost forgot, e-mailed the pcf to you.
Made sure it got sent this time!

Dan