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Topic:
Anyone notice the TSU3000 gets slower and slower?
This thread has 8 replies. Displaying all posts.
Post 1 made on Friday March 28, 2003 at 00:37
mitsu
Long Time Member
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I picked up my TSU3000 the other day and noticed that the page jumps seemed to be exceptionally slow. They were about 2 seconds rather than the normal 1 second. So I re-downloaded my .pcf to it and that seemed to immediately correct the problem. But then after a couple days, it seemed that it was back to the slow page jumps. I then decided to take the batteries out for a second just to clear any memory problems. After putting the batteries back in, it was back to its normal 1 second.

What the heck is going on here? Anyone else notice this?

Thanks,
Mits
Post 2 made on Friday March 28, 2003 at 09:01
pandasys
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11
Yes, I've noticed the same thing.

Some will tell you that is a feature. ;-)
Post 3 made on Friday March 28, 2003 at 16:21
London
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102
Interesting! I found the same thing with mine. Removed one battery and reinserted it and the page change time dropped in half. Hard to understand how anyone could characterize this as a "feature". Sounds like one more "bug" to add to the ever growing list.
OP | Post 4 made on Friday March 28, 2003 at 16:29
mitsu
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I honestly have to say that the TSU3000 has more bugs than any other electronics that I have ever personally owned. I just hope Philips takes care of them one way or another. I was about to purchase another two of these to replace my older Prontos but I think I'll just hold off on that now.

Mitsu
Post 5 made on Friday March 28, 2003 at 17:18
loot87
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Sounds like a memory leak, similar to what you see with Windows 98 when you leave your PC on all of the time. It should be fixable. Whether or Philips fixes it is another matter of course....
OP | Post 6 made on Friday March 28, 2003 at 20:45
mitsu
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Yes memory leak is what came to my mind also. I think Philips are pretty good and they will take care of all these problems if it's possible. If they cannot due to hardware constraints or something like that, I would sure hope they will make it right for us one way or another.
Post 7 made on Saturday March 29, 2003 at 00:08
remote618
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40
That's disappointing to hear. They've cut corners on the software development, even though that's 80% of the product. Come on Philips, get your sh*t together! We're still waiting for the firmware update that will fix these problems (IR speed, unprogrammable hard buttons, battery life, memory leaks, etc.)
Post 8 made on Sunday March 30, 2003 at 16:21
remote618
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I reported this slow-down memory-leak problem directly to Philips tech support ([Link: pronto.philips.com]). We need to report all bugs directly to Philips as well as to this forum to ensure these bugs get top priority. I suggested they get their software engineers to run a memory-leak analyzer/debugger on the firmware code and fix those memory leaks pronto. I believe the 2000 firmware also had leaks, but not as severe as this. The 2000s would reboot spontaneously when they finally ran out of memory, but this would happen only about once a month.
Post 9 made on Sunday March 30, 2003 at 21:17
Anthony
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We need to report all bugs directly to Philips as well as to this forum to ensure these bugs get top priority

it will probably get more attention from here then from the helpdesk. It is known that some of the engineers and programmers frequent these forums, but who knows if the help desk that is a third party company has any contacts
...


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