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Topic:
Info from Philips on Firmware upgrade
This thread has 26 replies. Displaying posts 1 through 15.
Post 1 made on Tuesday March 16, 2004 at 15:00
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
Folks,

Was talking with a contact at Philips today. Here is some info about the next firmware release:

Q: Regarding a newer version (2.3.13) firmware being reported for the 3000?

A: "The version 2.3.13 only contains an improvement for the calibration process within our factory. There is no impact whatsoever on the performance or functionality towards the user. As it may be confusing to the user I will investigate if we can use less visible version changes, so users will not think they need to upgrade."

Q: When do you expect the next firmware release to be out and what enhancements can we expect?

A: "The next Pronto NG update can be expected late March (you may spread that news) where both firmware and editor will be updated. The firmware update will be a major one with many improvements (e.g. battery life, macro execution time reduced, faster IR-sending) and some new features (timers, multi line text in button)."

(I am assuming this is the bigger update people have been waiting for, on the 3000. Maybe this one will be the "dual" version, usable on 3000 or 7000?)

So, hopefully we will see some new stuff soon.

Dave D'Arche
http://ProntoGuide.com

Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
Post 2 made on Tuesday March 16, 2004 at 15:39
cjoneill
Select Member
Joined:
Posts:
December 2002
2,174
Great!

Thanks for the info,
CJ
I'm not a pro
Post 3 made on Wednesday March 17, 2004 at 06:00
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:
October 1998
28,536
On 03/16/04 15:00, ddarche said...
Maybe this
one will be the "dual" version, usable on 3000
or 7000?)

I think an all-in-one version is still a ways off.
Post 4 made on Wednesday March 17, 2004 at 11:10
ryanjones2
Long Time Member
Joined:
Posts:
December 2003
34
Gotta ask, did they mention the double button press issue?
Post 5 made on Wednesday March 17, 2004 at 16:01
Martin Clark
Long Time Member
Joined:
Posts:
November 2003
31
What about the non repeating (toggle codes) on thomson freeview receivers, they called me regarding this and said it may be in there too, but heart nowt since

On 03/16/04 15:00, ddarche said...
Folks,

Was talking with a contact at Philips today.
Here is some info about the next firmware release:

Q: Regarding a newer version (2.3.13) firmware
being reported for the 3000?

A: "The version 2.3.13 only contains an improvement
for the calibration process within our factory.
There is no impact whatsoever on the performance
or functionality towards the user. As it may be
confusing to the user I will investigate if we
can use less visible version changes, so users
will not think they need to upgrade."

Q: When do you expect the next firmware release
to be out and what enhancements can we expect?

A: "The next Pronto NG update can be expected
late March (you may spread that news) where both
firmware and editor will be updated. The firmware
update will be a major one with many improvements
(e.g. battery life, macro execution time reduced,
faster IR-sending) and some new features (timers,
multi line text in button)."

(I am assuming this is the bigger update people
have been waiting for, on the 3000. Maybe this
one will be the "dual" version, usable on 3000
or 7000?)

So, hopefully we will see some new stuff soon.

Dave D'Arche
http://ProntoGuide.com
OP | Post 6 made on Friday March 19, 2004 at 13:18
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
bump
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
Post 7 made on Friday March 19, 2004 at 18:28
onward
Long Time Member
Joined:
Posts:
May 2003
146
On 03/17/04 11:10, ryanjones2 said...
Gotta ask, did they mention the double button
press issue?

Based on the lack of feedback, it doesn't seem likely they addressed it. Even after a year of use, I still can't remember to press those *@%# buttons twice. Maybe that's because my brain is wired to think logically. I'd like to be able to operate all the hard buttons without having to look down and check if the screen is on - is that asking too much Philips? If there were an industry award for goofiest universal remote control software design, Philips would win hands down!
Post 8 made on Friday March 19, 2004 at 18:43
John Sully
Founding Member
Joined:
Posts:
January 2002
99
And if they fixed this, the batteries would last a lot longer too :-(.
Post 9 made on Friday March 19, 2004 at 19:00
ryanjones2
Long Time Member
Joined:
Posts:
December 2003
34
If they didn't fix this in this release I am going to be very pissed off. People spend a lot of money on their remote and I seriously doubt one person can honestly say that they enjoy having to hit the button twice. It makes ABSOLUTELY no sense. Seriously, is there anyone in this forum that isn't annoyed by this "feature". So as it seems to me this would require a one day max fix, I seriously hope that phillips fixes this now and not make us complain for another 4-5 months before it gets fixed.

Ryan
Post 10 made on Saturday March 20, 2004 at 00:25
onward
Long Time Member
Joined:
Posts:
May 2003
146
On 03/19/04 18:43, John Sully said...
And if they fixed this, the batteries would last
a lot longer too :-(.

True, but only if they make the screen activation optional. Currently, even the single press buttons always activate the screen.

Ideally, all the hard buttons should be allowed to perform actions on first press and the screen should activate only if there is a jump somewhere in the action list.

That could be accomplished by adding two mutually exclusive choices for each hard button:

(*) Activate screen before performing action(s).
( ) Activate screen for jumps only.

Selecting the first choice would produce the current behavior. The second option would make it behave just like the 2000 did. The default could be the first, just for the sake of backward compatibility.
Post 11 made on Saturday March 20, 2004 at 19:12
jayeffaar
Long Time Member
Joined:
Posts:
November 2002
12
On 03/19/04 18:28, onward said...
I'd like to be able
to operate all the hard buttons without having
to look down and check if the screen is on - is
that asking too much Philips?

The problem is compounded on the 7000 because of the motion sensor that (sometimes) wakes up the screen when you pick up the remote. If you're trying to pause a playback, the screen may or may not already be on by the time you hit the hard button, depending on how much you moved the remote and how quickly you reach the button. Half the time, i remember to hit the button twice, only to end up sending the signal twice because the remote woke up by itself.

I would love to also be able to turn off the motion sensor. I really don't want the screen to turn on unless I touch it. The 2000 handled that perfectly.

Unfortunately, I'd be surprised if they fixed all that in the next upgrade.
Post 12 made on Saturday March 20, 2004 at 19:34
onward
Long Time Member
Joined:
Posts:
May 2003
146
On 03/20/04 19:12, jayeffaar said...
The problem is compounded on the 7000 because
of the motion sensor that (sometimes) wakes up
the screen when you pick up the remote. If you're
trying to pause a playback, the screen may or
may not already be on by the time you hit the
hard button, depending on how much you moved the
remote and how quickly you reach the button. Half
the time, i remember to hit the button twice,
only to end up sending the signal twice because
the remote woke up by itself.

I would love to also be able to turn off the motion
sensor. I really don't want the screen to turn
on unless I touch it. The 2000 handled that perfectly.

Unfortunately, I'd be surprised if they fixed
all that in the next upgrade.

Unfortunately, they're still in denial that there is a problem at all.
Post 13 made on Sunday March 21, 2004 at 02:37
djy
RC Moderator
Joined:
Posts:
August 2001
31,830
On 03/20/04 19:34, onward said...
Unfortunately, they're still in denial that there
is a problem at all.

Which only goes to highlight the diffences in customer care between Philips and Universal Remote.
The Met Office: more useless than a dead octopus - as now confirmed by the BBC.
Post 14 made on Tuesday March 23, 2004 at 20:06
mburwen
Founding Member
Joined:
Posts:
August 2001
1,185
Mostly bumping. Wonder what the definition of "late March" is.
Post 15 made on Tuesday March 23, 2004 at 22:19
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:
October 1998
28,536
On 03/23/04 20:06, mburwen said...
Mostly bumping. Wonder what the definition of
"late March" is.

Up to early April, I'd say. But soon!
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