Guys,

I've had my TSU3000 for about three weeks now and it's starting to irk me. Specifically, the Pronto has been crashing daily with no rhyme or reason.

I've never programmed a Pronto before, so PENG was my first experience with this sort of thing. With the help of other members here, I was able to wade through the initial confusion of PENG and get a working program.

My complaints about the TSU3000 are these:

1) Crashes! This could be related to my PCF, but frustrating nonetheless.
2) Hard buttons for volume are not so good tactile-wise. Plus, when you use them, the entire LCD lights up.
3) Cranky light sensor makes it useless, and LCD stays backlit the entire time the LCD is lit up.
4) Pronto itself doesn't feel as sturdy as TSU2000.

Benefits:
1) I know how to program it!

My buddy is Pronto-illiterate, but he has a TSU2000. The advantages to this model in my opinion are:

1) Basic operating layouts seem more intuitive to me.
2) Hard buttons are easier to use, and don't light up the LCD when pressed.
3) Overall feel of remote is nicer.

Disadvantages to TSU2000:
1) I don't know how to program it!
2) 4 Color greyscale....I'm not sure this matters so much to me, as I'm really into it for the functionality as opposed to the "style".
3) No hard button cursor. I'm starting to think I can live without it.

Well, what am I missing here? Should I scrap the TSU3000 and pick up a TSU2000? Or maybe just keep my old Sony AVM2100. It works OK for the basic stuff (even though it weighs 8lbs).

There are lot of people who had lots of crashes and then learnt how to avoid it (don't use groups) and lot of people who use it without crashing. If you have used groups, you know where the problem is and the solution is "don't use groups" for now.


This is a feature and not a bug. Maybe, you do not need this feature.


Check out the light level setting on ur Pronto.
Click on "Settings" button (the one between device overview system item button and device left system item button) and adjust the light level.

You sound like me last week when I got my 3000. Now, after fully customizing the 3000, I kinda like it. Although, I'd really like to wear in the hard buttons.

Compared to my old 2000, here's what I like about it:
- Hard Button Cursor
- You can change EVERYTHING on the screen. I have managed to get rid of the top and bottom status bars which were just wasting space and looked awful
- Lighter
- Better contrast than the 2000

Here's what I don't like about it:
- the 2000 volume, mute and channel buttons were SO much better!!! They were tactile rubber and these are just awful. They just all flow as one big button.
- Same as you said, the hardware buttons invoke the screen to turn on. Wasting my batteries.
- The new ProntoNGedit software is buggy. But it is a 1.0, so I forgive it.
- Lack of an ability to allow each button to learn from the remote and not from the software, like the 2000 did.

If you like, I'll trade you my old 2000 for your new 3000. I'm gonna just place it on ebay anyway. Would get more for the 3000 than a used 2000 with scratches. :)

Thanks for the feedback, guys.

Zombie, can you tell me what "groups" are in relation to PENG? Maybe I can solve this crashing problem after all.....

I know how the light sensor works, but I think it's too sensitive. Meaning, I can still see just basic LCD in lower lighting levels, but the the *lowest* light-sensing level in the TSU3000 still makes it come on too often. "Wasting my batteries" indeed.

Zombie, I still have return priveledges on the TSU3000 for a little while longer. Still debating on dumping it or trade for TSU2000.

So how traumatized will I be going from PENG to the older Pronto software? Remember, I don't know the older software from Greek Morse Code, just PENG.

bump. Anymore help with this guys?

Can someone elaborate on "groups" and why they may be causing my TSU3000 to crash?

Groups are under the Layout menu in PENG. They are used to group together objects so you can move them, copy them etc as one object.

Groups are used a lot for keypads. You can select all 10 by using ctrl and clicking each one and then choose group from the Layout menu and now all 10 are controlled like a single object.

Nice feature too bad it's bugged.

Why are they causing your 3000 to crash? Because it's a bug, not much more than that they just don't work like they are supposed to.

This message was edited by Cooch on 03/09/03 00:26.

Hang in there ,
2 weeks ago I was ready to trash it. Today I programed my forth one with no problem's. Like the Zombie & Cooch said avoid the groups for now and you should be fine.
Zinon

Also, you don't need to group in order to move or copy them. As long as they're all lined up in either the same horizontal or vertical access. Just control select a bunch of items or even the whole page. Copy, then Paste into another page. Their location will stay the same. Much better than the previous ProntoEdit.

The old Pedit4 software isn't bad... certainly has alot of bugs worked out, unlike PeNG... just know that a few things are called by different names, like Panels in Pedit are Pages you use in PeNG. Linking in PeNG is called Alias in Pedit.

There are some nice features to it, but I like my TSU3k, I only sell 2ks right now to my clients, because the 3ks won't be ready for public mainstream, IMHO, for at least another 3 to 6 months.

G

gmaxwell,

Thank for the insight. What do you mean that the 3000 won't be ready for the public just yet? Programming wise?

Cooch, Thanks for trying to explain Groups, but I'm still confused about them. I see the option in the Layout menu, but I've never gone in there to access them and don't even know how to make that option available. So, I guess I'm not using Groups? Zombie above stated that there were some bugs using Groups and that was the likely cause of my remote (not PENG) crashes.

Sam -

I have an RU 890 (like TSU 2000) that I would be willing to trade if you are still on the fence about keeping your TSU 3000. I have the rechargable battery pack and charging stand as well as the cable to connect to the computer and the latest Pronto Edit software.

Let me know if you are interested.

Well, I'm workin' every day like a home theater installer/technician, with all version of Pronto (Neo, 2000, 3000 etc. - in U.S.). IMHO, the question is 2k or 3k? For our customers - 3k looks better than 2k. But for technicians - 2k is much more easier for custom program.
For example -
a)learning sensor at bottom of 2k - on top for 3k. Did you ever try to learn about 100 buttons, just use your hands ?
b) software for 3k is about 2x slower than for 2k, and full of bugs.
c) macro programming for 3k is too complicated witout PC (almost impossible in front of customer)
d)Hard buttons are pretty hard to find without backlight
e)one plus for 3k - light sensor.
f)minus for 3k - the light sensor doesn't work like a sensor, but just like a switch on/of. No sensitivity.
g)for Philips egineers - how about Pronto 3k with 2k software?
Sorry - but 3k is full of shit !!!