Your Universal Remote Control Center
Philips Pronto Classic Forum - View Post
Previous section Next section Up level
Up level
The following page was printed from


No communication with TS1000 and RC5200
This thread has 1 response. Displaying all posts.
Post 1 made on Friday January 18, 2019 at 16:20
Ernie Gilman
Yes, That Ernie!
December 2001
I recently dragged out my "Renewed by Philips" TS1000 that I've carried with me for a dozen years. And I can't download to it or upload from it.

I think, based on similar experiences with URC, that my computer might be trying to use the wrong port. How do you check this and correct it?

I get a totally blank error message -- nothing there. This is also what I get with TSS and a Marantz RC5200.

Yes, using the latest software from RC, also used for years and years.

I've got a Lenovo ThinkPad T420, running Windows 7, and I'm running the software in Administrator mode. I'm using a URC cable + a null modem, which I've used successfully before... but I'm not sure I've used it successfully with this computer. Just to verify, I just tried it without the null modem. Nothing.

The USB to RS232 adaptor is a TrendNet TU-S9. That also might be the issue.

Anyway, help!?

and Thanks.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 2 made on Friday January 18, 2019 at 19:59
Lyndel McGee
RC Moderator
August 2001

From Windows do:

Start->Run->devmgmt.msc (or search for Device Manager if you don't have the 'Run' menu enabled)

Under Device Manager, look at Ports (LPT and COM) to see what ports you have. Ensure that your Pronto is connected to the first Serial port that is there. COM1 usually. If you have the Pronto connected for example to COM4 and there is another device connected on COM3..COM1, the software is attempting to connect to that device instead of your Pronto.
Lyndel McGee
Philips Pronto Addict/Beta Tester

Jump to

Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse