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Topic:
Bizarre difference found between ProntoEdit and Touch Screen Setup
This thread has 4 replies. Displaying all posts.
Post 1 made on Tuesday May 5, 2015 at 21:21
Ernie Gilman
Yes, That Ernie!
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December 2001
27,162
I've got a client whose system is just peachy and has been for years except for one major hitch: his Marantz RC5200 occasionally resets itself to the Marantz program it comes with, of no use in his system. This means a bothersome, but short, service call. Most of them have been at no charge because while it's not my fault, it's surely not his.

I'm finally giving up and we're moving him to a URC remote.

I need to use the URC Universal Browser to lift some custom commands. I found when I opened the IR file to get some commands, none of the pages appeared. So I went looking through my ccf library. The pages in some files appeared, some did not. (It was always all pages showed or no pages showed.)

A bunch of time later, I've concluded that the URC Universal Browser will not show device pages if the file was last stored by the Marantz Touch Screen Setup. If the same file is opened in ProntoEdit4 as a TS1000, however, then stored, then closed, the Universal Browser shows the pages of the file.

The Marantz remote has more pixels than the Pronto, so sometimes you can't see all the commands, but saving in ProntoEdit makes the file usable by CCP. Also, FWIW, I'm using CCP Commercial.

I've put this in the URC forum, too, at [Link: remotecentral.com]
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 2 made on Thursday May 14, 2015 at 19:33
Daniel Tonks
Wrangler of Remotes
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October 1998
28,536
The Marantz editor versions were customized and often not kept as up-to-date as the Philips versions. The URC editor probably isn't sure what to do with the version numbers it presents, and/or some of the button coordinates.

Also as for your original issue, sounds like it's reverting to the "factory default" config... this can happen when there's hardware issues. Probably best to retire it - sounds like it's had a pretty good service life!
OP | Post 3 made on Thursday June 4, 2015 at 13:36
Ernie Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
27,162
...so the conversion to URC didn't happen yet....

I ran across another odd issue with Touch Screen setup yesterday. Same client, same system, when I replaced the TV yesterday and updated the RC5200.

Touch Screen Setup crashes when I click on "Set IR." The way to get new hex commands into an RC5200 is to open the file with ProntoEdit4, insert the hex command in the editor, save, then open with TSS. The bottom of the Marantz screen doesn't show up in PE4, so it's a bit awkward to do this with commands at the very bottom of the screen!

Daniel,
can you remember what it takes to replace the original factory default file with a different one? I admit I'm too lazy at the moment to research it; I'm asking with the proviso that if it takes you more than about two minutes to find it, it's not worth your time.



When you say you think the revert issue is likely to be hardware issues, do you mean a flaw in the Marantz RC5200? I ask because I've cycled perhaps ten different units through their place and they have all done the same thing.

It's definitely some kind of flaw with the remote's design. I like to imagine that some command, not well learned by the guy who was under A LOT of pressure to program it originally, has something flaky in it that catches a hook in the remote and makes it revert.

I'd love to replace the factory original with my file. I remember that to do so, the file cannot be larger than 185K, but if there are other details such as how to name the file, I don't remember them. It would be REALLY nice for the damn thing to revert to my file instead of to the Philips file!
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 4 made on Thursday September 10, 2015 at 20:13
logicpro
Founding Member
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August 2001
133
Ernie,
Gosh, you and I visited this years ago, something like under home page properties version string had to match file actually installed. As for "set ir" as I recall occasionally I would need to copy and paste data so i could edit with hex. also I think most reverts were do to duplicate data either page names or device names
OP | Post 5 made on Tuesday September 15, 2015 at 15:09
Ernie Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
27,162
Thanks. I totally forgot about the version string thing.

I use SET IR all the time, copying out of the RTI database into the remote in that window.

It's an irritating quirk of the RC5200 that you can name the command in that Set IR screen, but you have to first paste a command in, close the screen, then open it an put the command name in. I put the command name in to signal to myself that I've finished with a particular command.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw


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