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Topic:
Dead RC5200 !!! beeping every 5 minutes !!!
This thread has 11 replies. Displaying all posts.
Post 1 made on Thursday November 3, 2011 at 18:08
Ysl
Long Time Member
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Hi

My marantz RC5200 had a problem, after touching the screen from 1 to 6 time, the remote rebooted..very annoying.

So I tried to reload/upgrade the firmware but with RC5200_Sys V141 App V132.exe and RC5200_SYS_V1_3_1_APP_V1_3_1.exe I got the message "this firmware is not for your device"

I then managed to send the RC5200_SYS_V1_3_1_APP_V1_3_1 via the Tonto program and after that the remote never showed anything on the screen but emit a beep every 5 minute.....so it's 99,99% dead. I tried "Undead device" from Tonto without results

Any suggestions why the 2 firmware were not recognized as ok and what I can do to send a firmware that will revive my RC5200
Post 2 made on Friday November 4, 2011 at 08:51
Lyndel McGee
RC Moderator
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Try hyperterminal as referenced in the Classic Pronto FAQ?
Lyndel McGee
Philips Pronto Addict/Beta Tester
Post 3 made on Friday November 4, 2011 at 17:06
Lyndel McGee
RC Moderator
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Nevermind. You are trying to upload firmware. My suggestion might be to contact Eigeny (Eugene) Eulanov. His profile should have an email.
Lyndel McGee
Philips Pronto Addict/Beta Tester
OP | Post 4 made on Sunday November 6, 2011 at 06:17
Ysl
Long Time Member
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Thanks bu I do not find any e-mail address to contact this person.
Post 5 made on Sunday November 6, 2011 at 10:26
Lyndel McGee
RC Moderator
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On November 4, 2011 at 17:06, Lyndel McGee said...
Nevermind. You are trying to upload firmware. My suggestion might be to contact Eigeny (Eugene) Eulanov. His profile should have an email.

Ooops, I spelled the last name incorrectly. Here's the link for his profile.

[Link: remotecentral.com]

Note that there are several of these on ebay at the moment for very reasonable prices.
Lyndel McGee
Philips Pronto Addict/Beta Tester
Post 6 made on Monday November 14, 2011 at 02:04
Ernie Gilman
Yes, That Ernie!
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29,768
On November 4, 2011 at 08:51, Lyndel McGee said...
Try hyperterminal as referenced in the Classic Pronto FAQ?

Doesn't this FAQ item also give instructions about loading in the firmware? If I remember correctly, that's the main instruction given in the article, but it also says you can load a ccf instead. I never tried the firmware upload because it also took many tries to start the firmware upload at exactly the correct time.

Some questions for the original poster:

1. Five minutes? Not five seconds?

2. Did you try the Hyperterminal program anyway?

3. Does the mini plug wiggle in the jack, or is it nicely tight
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
OP | Post 7 made on Wednesday November 16, 2011 at 05:26
Ysl
Long Time Member
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1. Five minutes? Not five seconds?

Yes, 5 Minutes, a +/- 1 second beep

2. Did you try the Hyperterminal program anyway?

Not yet, I'm waiting to see if I get an answer from the contact you gave me (and I don not have much time)

3. Does the mini plug wiggle in the jack, or is it nicely tight

Yes, work perfectly (I use it with my Pronto SBC RU940)

Thanks for your help, will keep this post updated after trying the hyperterminal option (I did not find the page with the details of operations to do)

Ysl
Post 8 made on Wednesday November 16, 2011 at 18:52
Lyndel McGee
RC Moderator
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We know cable is good, but there have been cases where the solder joints on board where programming jack is connected come loose. That's why Ernie asked.

Try loading the firware with hyperterminal. :-)
Lyndel McGee
Philips Pronto Addict/Beta Tester
OP | Post 9 made on Thursday November 17, 2011 at 15:09
Ysl
Long Time Member
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Posts:
April 2006
14
For information, this is the message I got when excuting the firmware upgrade.
The question still is : why this message as the firmware and the remote are RC5200 ??
Hope to have time to try with hyperterminal if I found what i should do but if the firmware I have are not compatible with my remote, I don't know what hyperterminal can do more..?
Any idea where I can find other firmware for my Marantz RC5200 ?
Thanks for your help !!!

Post 10 made on Friday November 18, 2011 at 19:06
Lyndel McGee
RC Moderator
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We were discussing doing firmware update via hyperterminal with instructions in the FAQ. No explicitly using the EXE.
Lyndel McGee
Philips Pronto Addict/Beta Tester
Post 11 made on Friday December 2, 2011 at 00:15
Ernie Gilman
Yes, That Ernie!
Joined:
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29,768
On November 16, 2011 at 05:26, Ysl said...
3. Does the mini plug wiggle in the jack, or is it nicely tight

Yes, work perfectly (I use it with my Pronto SBC RU940)

As Lyndel alludes, my focus in this question was not quite right. I was wondering if the JACK is loose, thus causing the plug to be able to wiggle. A plug that works fine in another remote will wiggle if you plug it into a remote with a bad jack connection.

I've programmed most Prontoid remote models but my favorite has been the RC5200 so I'm surprised that I don't recognize that screen shot. Are you using Touch Screen Setup as found in the files section here?
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
OP | Post 12 made on Friday December 2, 2011 at 14:38
Ysl
Long Time Member
Joined:
Posts:
April 2006
14
Thanks for still trying to help me !
yes the connector fit firmly, no prob on that side
I tried the software upgrade via Touch screen and got the message above "...is not designed for your device..." Also tried via Tonto
So my question still is where can I find a firmware that will suit my RC5200...?
And I do not think the hyperterminal will help me uploading a firmware that my RC5200 do not recognize as valid...
Ysl


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