Your Universal Remote Control Center
RemoteCentral.com
Philips Pronto Classic Forum - View Post
Previous section Next section Previous page Next page Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Page 1 of 2
Topic:
Need Pronto Hex code for this discrete..,
This thread has 15 replies. Displaying all posts.
Post 1 made on Sunday August 23, 2009 at 09:46
BillKen
Long Time Member
Joined:
Posts:
July 2005
31
My contact person with Pace Technologies - the maker of my cable box had sent me a new discrete code for the cable box that would toggle Closed Captions on/off - which has been a big deal for us at our house.

I sent an email to Harmony support asking for this code to be added to my account so I could program my Harmony 620 with it - and their reply was they need the "Pronto Hex Code" in order to do that.

What is my next stop in obtaining the Pronto Hex Code for the simple discrete code my Pace buddy sent me?

I've never tried to add something to my Harmony account like this and I'm totally stumped.

The discrete code he gave me is: 0x2B and the model of the cable box/dvr is a Pace Aspen 787x.
Post 2 made on Monday August 24, 2009 at 03:50
Ernie Bornn-Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,104
Look up members johnsfine and edmund. One or both of them will be able to help you, or to ask you questions that will get you to the proper answer.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 3 made on Monday August 24, 2009 at 08:36
johnsfine
IR Expert
Joined:
Posts:
September 2002
5,159
I would know how to produce Pronto Hex for 0x2B only if I saw Pronto Hex, JP1 info, or LIRC data for some other function from the same device.
Probably a web search for "Pace Aspen 787x" would find some IR signals for that device in some usable form. But I don't have time to do that myself.
OP | Post 4 made on Monday August 24, 2009 at 09:52
BillKen
Long Time Member
Joined:
Posts:
July 2005
31
Thank you for the reply John - I'm emailing with my Pace friend and friend at the Cable company in hopes of getting you what you need.

I know the codes for on/off are:
* HEX 4A (0x4A) for Power On
* HEX 4B (0x4B) for Power Off

However - I suspect that is still not in the format you require. I hope to have the format you need asap. I do know that the same remote that comes with most of the Motorola cable boxes (DCT models) also controls the Pace boxes - if that helps at all.

Thank you again.

Bill
Post 5 made on Monday August 24, 2009 at 11:41
Jasonvp
Select Member
Joined:
Posts:
July 2008
2,404
Who is your Cable provider?

Do they provide the Pace Box?

Cheers
Jason
OP | Post 6 made on Monday August 24, 2009 at 12:16
BillKen
Long Time Member
Joined:
Posts:
July 2005
31
Hi Jason,

My cable provider is Armstrong Cable Services - near Pittsburgh, PA - they do provide the cable box (they use Pace 775, 778 & 787's - as well as Motorola DCT's of various varieties).

I have an email in to my buddy that works at Armstrong - however - I'm finding most people are totally uninformed when it comes to things like Pronto Hex Codes - me included.
Post 7 made on Tuesday August 25, 2009 at 05:19
Jasonvp
Select Member
Joined:
Posts:
July 2008
2,404
After a lot of searching... I think this maybe what you are after.

[Link: remotecentral.com]

and

[Link: avsforum.com]


Closed Captions on/off
0x2B
Device Code: 0 Function: 43
0000 006C 0012 0002 0153 00A9 0013 00A9 0013 00A9 0013 0054 0013 00A9 0013 0054 0013 00A9 0013 0054 0013 0054 0013 0054 0013 0054 0013 0054 0013 0054 0013 00A9 0013 00A9 0013 0054 0013 0054 0013 0468 0153 0054 0013 0D13

Hope that helps!

Cheers
Jason

Last edited by Jasonvp on August 25, 2009 05:37.
OP | Post 8 made on Tuesday August 25, 2009 at 09:17
BillKen
Long Time Member
Joined:
Posts:
July 2005
31
THANK YOU THANK YOU THANK YOU Jason! :)

I'm sending this to Harmony right now - hopefully it works and my wife can get up at 5am to run on her treadmill and be able to switch CC on/off without all the menu pressing /scrolling sillyness.
OP | Post 9 made on Tuesday August 25, 2009 at 23:28
BillKen
Long Time Member
Joined:
Posts:
July 2005
31
Well Harmony added the CC command to my account - but it doesn't appear to be working completely. It seems to only send an "off" command for CC to my Pace box - if I manually turn CC on on the box - that code will turn it back off - but it will not turn CC on. Any ideas? :(
Post 10 made on Wednesday August 26, 2009 at 06:33
Jasonvp
Select Member
Joined:
Posts:
July 2008
2,404
Sorry to hear it did not work.

I don`t know why it doesn`t but if the Hex command 0x2B is available on Pace Box then Hex Code I posted should work.

Do you have to update the Firmware for the Pace Box, if possible?

The Pace Box is using G.I.Cable IR Protocol and I don`t have any experience with this Protocol. Maybe John Fine might be able to help you out if he reads this Thread again.

I have also checked fare few files for Motorola Boxes that use the G.I.Cable IR Protocol and none of them have a CC command Hex Code.

Cheers
Jason


PS.
This should be Resolution change: 0x2F. Get Harmony to add this and see if it works. It might tell us if the Hex Codes are working correctly.

Resolution change: 0x2F
Device Code: 0 Function: 47
0000 006C 0012 0002 0153 00A9 0013 00A9 0013 00A9 0013 00A9 0013 00A9 0013 0054 0013 00A9 0013 0054 0013 0054 0013 0054 0013 0054 0013 0054 0013 0054 0013 00A9 0013 00A9 0013 00A9 0013 00A9 0013 0468 0153 0054 0013 0D13

[Link: avsforum.com]

Last edited by Jasonvp on August 26, 2009 07:07.
Post 11 made on Wednesday August 26, 2009 at 09:39
johnsfine
IR Expert
Joined:
Posts:
September 2002
5,159
On August 24, 2009 at 12:16, BillKen said...
I have an email in to my buddy that works at Armstrong

I think you better send another and ask about the new symptom.

On August 25, 2009 at 23:28, BillKen said...
It seems to only send an "off" command for CC to my Pace box - if I manually turn CC on on the box - that code will turn it back off - but it will not turn CC on.

This is a very simple IR protocol and it is almost impossible to get a symptom like that from imperfectly encoding the signal in Pronto Hex or imperfectly sending it.

The only plausible explanation is that this is what function 0x2B does. It just turns CC off, it isn't a toggle.

Maybe they intended a toggle and programmed the firmware wrong and no one tested it before you. Maybe they intended it as a discrete (change the state in just one direction) and hopefully they made a different function to turn CC on.

On August 26, 2009 at 06:33, Jasonvp said...
The Pace Box is using G.I.Cable IR Protocol and I don`t have any experience with this Protocol. Maybe John Fine might be able to help you out if he reads this Thread again.

Nothing is strange about the G.I.Cable IR Protocol. Either of us could easily generate all 256 possible functions. If 0x2B was designed as a discrete OFF for CC, maybe some other function is a discrete ON or a toggle.

I've read conflicting things about how cooperative Harmony is when someone wants to do a function search (asks them to add a full set of 256 Pronto Hex strings to an account so the user can test each one and see what it does).

Finding out from Armstrong what functions they really put in the firmware would make this much less work for both Bill and Harmony.

Jason has correctly identified the information needed to translate any function from the form Armstrong knows into Pronto Hex (If he had been wrong, the signal he provided would have done absolutely nothing. Partial operation means the translation to Pronto Hex was completely correct.), so there is no longer any reason to discuss Pronto Hex with anyone at Armstrong.

Last edited by johnsfine on August 26, 2009 09:47.
OP | Post 12 made on Wednesday August 26, 2009 at 10:35
BillKen
Long Time Member
Joined:
Posts:
July 2005
31
Thank you both for your replies.

So at this point what are your opinions - is this a Pace issue (the discrete they added for CC on/off wasn't complete - or they only added "off" but not "on" and it's not a toggle - I'm suspecting it's not a toggle - but should be a separate on and off command) - or is it an Armstrong issue (they screwed up the firmware update)?

I'm trying to direct Linden from Pace Tech over to this thread and I'll forward this link my friend at Armstrong as well.

Thank you both again for your expertise. Your info definitely helps as I'm a neophyte when it comes to this sort of thing.

Bill
Post 13 made on Wednesday August 26, 2009 at 10:53
johnsfine
IR Expert
Joined:
Posts:
September 2002
5,159
I'm not sure who configures the firmware for cable boxes. If I understand correctly, the box is designed and manufactured to be very general for IR functions, so an individual cable company can make the box respond to different IR functions. But I don't know how much of that is set up for the cable company to configure themselves vs. needing support (new version of customized firmware) from the cable box manufacturer.
OP | Post 14 made on Wednesday August 26, 2009 at 11:03
BillKen
Long Time Member
Joined:
Posts:
July 2005
31
My understanding is that Pace develops/tweaks the firmware and then sends it out to the Cable provider - who then internally tests it - then tests with some select customers who are in their "beta" program. At that point - if it is acceptable to them - they then "push" it out via an automatic firmware update to all of us regular customers.

I don't believe the cable operator does anything to the firmware themselves - other than test it and push it out - but I could be mistaken - perhaps my contact from Armstrong could chime in here and explain the process.
OP | Post 15 made on Wednesday August 26, 2009 at 23:38
BillKen
Long Time Member
Joined:
Posts:
July 2005
31
Just an update for both Jason and John. It does appear that the code for both CC and Resolution change are working.

I think the issue with the CC command in particular - is that after sending it - I have to turn my cable box off - then back on and CC is on. It will turn the CC off at anytime - however - after pressing it to turn it on - it's almost as if the cable box can't process the command until it's turned off then on again and then CC is on. Not sure why but I don't think it has anything to do with the code Jason came up with - I think it's a shortcoming of the box.

Regardless - even in this state - it's a LOT better than the old way we had to turn CC on and off - which was press power on the box - hit menu - use the arrow pad to scroll to CC - hit enter - scroll to CC on/off menu - hit menu - press power. Obviously at 5am when my wife wants to run on her treadmill and watch tv with the sound off - she doesn't appreciate having to go through all that fuss. This will be a much better solution even with the power cycle needing to be done.

Thank you again.

Last edited by BillKen on August 26, 2009 23:47.
Page 1 of 2


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse