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Topic:
How to make your USB/Serial adapter be com1
This thread has 17 replies. Displaying posts 1 through 15.
Post 1 made on Monday September 22, 2008 at 21:22
SVonhof
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I have read about the adapters and how to make them work for a Pronto TS2000 (I am on Vista on a Dell Laptop with no serial connector) and got my adapter in the mail today. I cannot get my Pronto to connect at all.

The adapter cable is install and the drivers say it's working properly, but as soon as I hit the download to RC button on PE 4.0, it says it is not connected or not responding. I tapped the screen to make sure the Pronto is on, but still nothing.

Ideas?
Post 2 made on Tuesday September 23, 2008 at 00:21
Lyndel McGee
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To make the adapter be COM1. Check out what was Control Panel on XP. Then, open 'System' and look at Ports. You should then click on the properties of the USB COM port and find out if you can configure the USB adapter as COM1. If you cannot, then you may end up having to purchase different adapter or contact the maker of the device to see if there are drivers allowing it to be COM1.
Lyndel McGee
Philips Pronto Addict/Beta Tester
OP | Post 3 made on Tuesday September 23, 2008 at 01:19
SVonhof
Long Time Member
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I looked and don't see any way to change it. I just fired off an e-mail to their support team and will see if I get an answer. I didn't know that this would be an issue or I would have checked with others on here first to figure out which one to get!
Post 4 made on Tuesday September 23, 2008 at 01:39
39 Cent Stamp
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What OS do you have? XP or Vista? What kind of adaptor did you get? Belkin? IOGEAR?

Make sure the pronto software is not running. Plug your USB to serial adaptor into the computer. Do not connect it to the pronto loading cable.

In Vista.. Click start/ right click COMPUTER/ click MANAGE/ click DEVICE MANAGER/ click the plus sign + and see if your adaptor is listed.

Is it listed? If yes..

Does it say (COM1)? If yes..

Open the pronto software and see if you can load..

If it does not say (COM1)..

Double click it in the list and a box will open up.. / click PORT SETTINGS / click ADVANCED / Select COM1 from the list / click OK / click OK again...

Open the pronto software and see if you can load.
Avid Stamp Collector - I really love 39 Cent Stamps
OP | Post 5 made on Tuesday September 23, 2008 at 22:04
SVonhof
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39 cent, I have Vista, but cannot get anything in the "manage" "device manager" to allow me to change the port name. I only get the tabs for the port "general", "driver" and "details".

Why is it different for me than other people in Vista? I just plugged it into a different USB port and it is now com7.
OP | Post 6 made on Tuesday September 23, 2008 at 22:29
SVonhof
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Hmm, maybe it has something to do with the fact that I am on Vista Home Premium?
Post 7 made on Tuesday September 23, 2008 at 23:57
39 Cent Stamp
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Im running Vista Home Premium also. Heres a screenshot.



I dont know if it makes a difference but make sure your logged in as administrator.

Last edited by 39 Cent Stamp on April 15, 2009 13:49.
Avid Stamp Collector - I really love 39 Cent Stamps
OP | Post 8 made on Wednesday September 24, 2008 at 01:06
SVonhof
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What the heck? I should be the administer, I am the only one with an account on my computer....
OP | Post 9 made on Wednesday September 24, 2008 at 01:07
SVonhof
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O.K., just checked and I am logged on as an administrator.
OP | Post 10 made on Wednesday September 24, 2008 at 01:11
SVonhof
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O.K., quick question. How much was your Radio Shack adapter? :)

I was just on their site and they didn't have anything that actually is made by Radio Shack, just stuff by "Cables to Go", "Palm" and "Gigaware". Maybe I could use the Radio Shack drivers with my adapter? Is your software 260-0183.EXE?
Post 11 made on Wednesday September 24, 2008 at 01:36
39 Cent Stamp
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Gigaware is the radioshack adaptor. They changed it from beige to black and named it gigaware to make it sound fancy :).

The IOGear adaptor has worked for me on windows ME, 2000, XP and Vista. I have never had to install or update a driver. Windows always recognizes it. The only problem with it is that you need to get a serial extension cable with it because of the screw terminals on it. With most DB-9 stuff you can remove the screws but these do not come loose. It makes it impossible to connect it to a processor or security panel etc. Its not a big deal because its only a foot long and an extension cable isnt a bad idea anyway.

CLICK ME for the $35.00 GIGAWARE ADAPTOR

CLICK ME for the $30.00 IOGEAR adaptor
Avid Stamp Collector - I really love 39 Cent Stamps
Post 12 made on Wednesday September 24, 2008 at 01:38
39 Cent Stamp
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On September 24, 2008 at 01:11, SVonhof said...
O.K., quick question. How much was your Radio Shack adapter?
:)

I was just on their site and they didn't have anything
that actually is made by Radio Shack, just stuff by "Cables
to Go", "Palm" and "Gigaware". Maybe I could use the Radio
Shack drivers with my adapter? Is your software 260-0183.EXE?

I doubt that the radioshack driver will work for you.
Avid Stamp Collector - I really love 39 Cent Stamps
OP | Post 13 made on Wednesday September 24, 2008 at 23:02
SVonhof
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The support people in India actually were helpfull the second go-around and figured out I didn't have the proper driver (I installed the one the paper that came with the adapter cable came with, from the cd that it came with...) and now I can assign it to any com port up to #256 and it worked the first time!

So thanks for your help guys, this actually was helpfull.

For those that may want to learn from me, the adapter I got was from www.MonoPrice.com #3726 for $5.81


The driver that is needed for Vista is here:
[Link: moschip.com]
Post 14 made on Thursday September 25, 2008 at 00:45
39 Cent Stamp
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On September 24, 2008 at 23:02, SVonhof said...
The support people in India actually were helpfull the
second go-around and figured out I didn't have the proper
driver (I installed the one the paper that came with the
adapter cable came with, from the cd that it came with...)
and now I can assign it to any com port up to #256 and
it worked the first time!

So thanks for your help guys, this actually was helpfull.

For those that may want to learn from me, the adapter
I got was from www.MonoPrice.com #3726 for $5.81


The driver that is needed for Vista is here:
[Link: moschip.com]

I am glad you got it sorted out. Thanks for the the link to that adaptor & driver. Incredible find!
Avid Stamp Collector - I really love 39 Cent Stamps
OP | Post 15 made on Monday September 29, 2008 at 09:37
SVonhof
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On September 25, 2008 at 00:45, 39 Cent Stamp said...
I am glad you got it sorted out. Thanks for the the link
to that adaptor & driver. Incredible find!

No problem. It's the least I could do (to post the link) to possibly help others!
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