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Philips Pronto Classic Forum - View Post
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The following page was printed from RemoteCentral.com:
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Can't download/upload to RC9200 repair...
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| Topic: | Can't download/upload to RC9200 repair time? This thread has 5 replies. Displaying all posts. |
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| Post 1 made on Tuesday March 16, 2004 at 12:42 |
Chris Finan Founding Member |
Joined:
Posts: | August 2001
15 |
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I can no longer download/upload to my RC9200 via my XP computer. Neither Tonto nor TouchScreenSetup can find it. However I also have a TSU1000 that Tonto and ProntoEdit can talk to just fine. So I think this means my computer configuration and cable is just fine, and the problem is with the RC9200. The RC9200 used to upload/download just fine, but it has been a few months since I had need to download to it.
The RC9200 is still under warranty, should I send it in for service or is there something else I should try first???
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| Post 2 made on Tuesday March 16, 2004 at 17:36 |
Peter Dewildt Loyal Member |
Joined:
Posts: | July 2001
6,307 |
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Make sure it is fully charged.
Also, try downloading a fresh copy of the firmware.
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Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400 |
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| Post 3 made on Tuesday March 16, 2004 at 19:05 |
King of typos Loyal Member |
Joined:
Posts: | June 2002
5,281 |
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Dont forget to touch the screen just before you do a down/upload. This is so that the remote would be "awake".
Rob
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| OP | Post 4 made on Tuesday March 16, 2004 at 21:42 |
Chris Finan Founding Member |
Joined:
Posts: | August 2001
15 |
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I tried all of those suggestions. Looks like the RC9200 serial port is just flat dead. Firmware update fails because it can't reset the remote. I even tried accessing it via HyperTerm, no activity whatsoever. (I was able to access the TSU1000 via Hyperterm just like the FAQ said.)
Other than this serial port problem the RC-9200 works fine, except that I can't program it to control my new TV or DVD player :(. Guess I'll have to see how long the warranty repair takes.
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| Post 5 made on Friday March 26, 2004 at 09:23 |
Kcorp01 Long Time Member |
Joined:
Posts: | January 2004
13 |
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Make sure that you do not have any firewalls blocking the port. Just turn them off while you are uploading or downloading to it.
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| Post 6 made on Friday March 26, 2004 at 11:49 |
RC Geek Advanced Member |
Joined:
Posts: | April 2003
826 |
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If you're able to upload/download to another remote using the same physical serial port and cable but cannot upload/download to the RC9200, the problem lies with the remote. If you've tried the above, it sounds like it's service time.
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Having once decided to achieve a certain task, achieve it at all costs of tedium and distaste. The gain in self-confidence of having accomplished a tiresome labor is immense. -----Arnold Bennett |
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