Well.. I know this has been discussed in prior posts, but I just wanted to confirm to everyone that I have received a shiny new Pronto for Christmas. HOWEVER... it will not only NOT work with my Pioneer (non-elite) 57" RP TV remote, but it also will not capture any codes from my Pioneer Elite VSX-99 A/V receiver. The Pronto will work with my Pioneer DVL-700 DVD/LD player, my VCR, my CD player and my cable box. Since my receiver and my TV are the heart of my system, though, I am VERY dissapointed with the Pronto. As others have done, I have taken the following steps: a) I registered my Pronto on the Philips web site; b) I called Pronto customer service and sent them an e-mail. I am waiting for their response to determine whether any progress with this problem has been made. In the meantime, are there any new suggestions? Someone suggested that one of the one-for-all remotes may be able to control these Pioneer products, so I will look for one. Has anyone found a specific type/model # that will a) control the Pioneer 16x9 TV and/or the Elite receiver and b) work with the Pronto?
Thanks in advance to everyone for their valuable time and input with this problem. -Jeff

Hi,

I am looking forward to receiving my Pronto that I have on pre-order from my local dealer. However, with all of the discussion regarding incompatabilities with Pioneer Elite equipment I wanted to check if anyone has gotten the Pronto to work with a DVL-91 LD/DVD combi-player? This is a current model in the Elite lineup that replaced the DVL-90. Thanks in advance for any help you can provide!

Tom

I have the DVL-90 and it works fine.

Joe

Thanks for sharing that with us Joe, but I'm not having trouble with my DVD player (DVL-700). It works fine. I am having trouble with my Pioneer 16x9 TV and my Pioneer VSX-99 A/V receiver. -Jeff

Hi Jeff,

I think Joe was responding to my query regarding the Pioneer DVL-91, and whether it will work with the Pronto. Sounds like it will, so thanks Joe. I'm sorry to hear you're having problems with your Pioneer equipment, Jeff. As I don't have a Pronto yet I'm afraid I can't offer any help. Your proposed solution of finding a learning remote that will work with your components and then using that to program the Pronto sounds like a viable option. Sorry you'd have to go through the extra expense and hassle though! I think the Madrigal IRIQ can handle these hi-freq IR codes, but it sure sounds like that remote is inferior to the Pronto. Good luck!

Tom

Tom:
Oops! you are right.

Joe:
Sorry for the confusion. -Jeff

All: I have still not received any response from Philips support. I sent them an e-mail and also called. I hope their tech support folks are just really busy and not ignoring me. I work in customer service, so I have come to expect a high level of service from companies such as Philips.

Relax guys, the remote control king has arrived, hehe. I own a Marantz RC-2000, Sony RM-AV2000, and just got the Pronto.

I think I can straighten out a few of your Pronto/Pioneer questions. I own a Pioneer Elite PRO-119 60" RPTV, and yes, it has been known to cause code problems in the past. Specifically, the Sony RM-AV2000 will NOT learn all codes from the Elite. You can use the pre-programmed Pioneer code with success, and I may have gotten a few buttons to program, but the widescreen button will not work with the factory code, and will NOT program on the Sony.

Low and behold, I tried to teach the Pronto from the Pioneer factory remote (97 model TV), and it was dumber than dirt. It would not learn ANY codes. Now, new model Pioneer owners may have more success. For one thing, on the new models, the widescreen feature is accessed through the menu system, rather than a button on the factory remote control. For the second thing, Pioneer has changed their code frequencies, though it is said that the NEW model remotes WILL operate older Elite's as well.

When I saw that the Pronto would not learn from the Pioneer, I immediately picked up one of my other remotes. The star of which is the RC-2000 Mk II, which will learn ALL Elite codes.

What do you know sports fans, the Pronto WILL learn the codes from the Marantz RC-2000, but NOT the widescreen code! Interesting.

Another solution, for people who do not have an RC-2000 is to take your Pronto in to your local Elite dealer, and try programming the TV codes with a new model Elite set's remote. I have been told this will work. But forget the widescreen button, as I said earlier, its on the menu system now, so you are SOL on that one.

Hope this helps a few folks.

lexman (fan of www.Digitaltheater.com)