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xsight touch website problem
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Post 1 made on Tuesday October 29, 2013 at 08:04
Lurking Member
October 2013
Hi everybody.
After 1 year using the xsight touch, without any problems, I want to exchange a device and the problems started.
After I connected to the PC and website the page wants me to select what I want to do. start new configuration, edit uploaded settings or upload present settings from the remote. Please excuse the wrong titles, cause I am using the german setup and language and I donīt know how it is in english.

Anyway. After selecting the option I get to a site where I should select the devices I want to configure.

Problem : this site is only half way displayed. I do not see the devices to select.

I have tried almost everything I have found by google or elsewhere nothing works. I updated and downgraded IE from 9 to 8 and from 6 to 7. I uninstaled java, upgraded it to the newest version. Checked a million times the activex security setup. Nothing works for me.

do you guys think a firmware update will help me ? Or is it just a browser problem?

Somebody help me please ! I donīt know any further. Any help is welcome.

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