Hello all,

I'm trying to use a RS 15-2138 recently purchased in the US with my European devices. Everything works fine except with the cable box. None of the built-in code is working and I can't learn the original CBL remote. I've seen a code on the OFA support site for my NOOS CBL box (0817, NOOS is the name of the cable Operator, the box itself is from Sagem) but my remote doesn't know it. Questions are :

- Is there a way to load 0817 in my remote, assuming that this OFA code could work on a RS remote

- What could be the reason why my remote can't learn the original code ? During the learning process everything looks good, the IR bar blink twice at the end, but power (or any other key) doesn't work.

Tks a bunch for any feedback !!!!

The Sagem box uses a pretty standard "NEC" IR code format, so your remote should be able to learn it. Are you following the instructions exactly? The Kameleon procedure is a little different. Because the EL display panel can generate electrical noise and interfere with the learning signal, it is important to wait until the display turns OFF before pressing the "teaching" button on your original remote. (That's the opposite of most other One-for-All and Radio Shack remote products). Also, don't forget to press the "home" icon twice at the end to exit programming mode. If you just let the unit time out and exit by itself, I'm not sure that it will save the learned data properly.

I'm pretty sure the 15-2138 can be upgraded by .wav file. But it can't use a .wav file that was created for another model remote. I'm pretty sure neither OFA nor RS distributes .wav file for the 15-2138.

Any JP1 expert (including myself) could use the JP1 software to create a .wav file for CBL/0817 for the 15-2138. But I don't have time at the moment.

You'd get a better upgrade (better choices over which functions go on which keys) if you made that .wav file yourself using the free JP1 software. But that's rather much for a beginner to learn how to do.

Also, Alfaman is correct about the NEC code format used in CBL/0817. There shouldn't be any problem learning it, other than the fact that you'll probably run out of learning memory before learning all the functions for a cable tuner. Since it blinks twice at the end, you aren't out of memory yet. Maybe Alfaman is also correct about what is going wrong there. Pressing the original remote button before the 15-2138 is ready to learn would have those symptoms. I have no clue whether it is easy to accidentally press the original remote button too soon.

alfaman, johnsfine,

Tks for the feedback. Actually, I went several times through the IR Learning process. I always wait until the display turn off and then learn the key. I've tried with 2 different original remote (I have 2 CBL boxes at home), with fresh batteries and in different places at home (to avoid any electrical noises), the IR bar blink twice and I press the home icon twice ... and it still doesn't work !!! I'm afraid that my only option is dive into JP1 documentation ... Tks for your help, and have a great day ...

I might have mislead you on one detail. I don't think RS distributes .wav files for the 15-2138, but I think they do have some kind of customer support system for playing .wav files over the phone to upgrade the 15-2138. If phone calls to the US aren't a big expense or difficulty, you might try that path. They should be able to load a setup code by type and number "CBL/0817" even for a European device that they couldn't look up by brand and model. But I can't be certain about that and it would probably make for a longer phone call.

Tks for this feedback. I will try a call to the RS customer support ...