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Topic:
Nevostudio (not pro) and windows 7 crash at registering
This thread has 19 replies. Displaying posts 1 through 15.
Post 1 made on Sunday October 25, 2009 at 07:37
Psychotaz
Lurking Member
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October 2009
2
Hello,

I can't use nevostudio with windows 7 because the software crash at registration.

There is somebody peaple having succes using nevostudio with windows 7, please tell me if this is the case.

Thank you for answering if you have an idea of how to fix this problem.

Fabrice
Post 2 made on Monday October 26, 2009 at 01:17
sydinstaller
Active Member
Joined:
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February 2004
737
I would imagine that it won't work.

Windows 7 would not be in the supported OS list within NevoStudio.

The only thing you could try is disabling IPv6 in windows.

Try reading this:
[Link: remotecentral.com]

D
OP | Post 3 made on Saturday October 31, 2009 at 05:43
Psychotaz
Lurking Member
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2
I have found.
For others people who want to install nevo on windows 7 :

In fact that is the same problem than nevo and vista.
I had to install .net framework 1.1

Fabrice
Post 4 made on Tuesday November 3, 2009 at 21:58
brodyboy
Long Time Member
Joined:
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April 2008
360
Fabrice,

Are you running 32-bit or 64-bit Windows 7? Nevo never got around to adding 64-bit Vista support, so I guess I shouldn't get my hopes up, but I'd really like to be able to run the darn program on one of my laptops one of these days.
Post 5 made on Wednesday November 25, 2009 at 15:58
jetsafl
Long Time Member
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April 2006
25
I'm running my Nevo Studio in Windows 7 using XP Mode in Windows & Ultimate. If you don't have a version of Windows 7 where you can use XP Mode, I would just set up a dual boot and run Nevo Studio in the XP install.
Post 6 made on Wednesday November 25, 2009 at 17:06
chillspace
Long Time Member
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42
NevoStudio Pro in XP Mode works great. I only found that the NevoConnect NC-50 doesn't seem to get recognized in the virtual machine via USB but the remotes connect fine.

Eric
Post 7 made on Thursday December 3, 2009 at 21:14
chillspace
Long Time Member
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42
Okay. I have NevoStudio Pro running in a VMWare virtual machine under Windows 7 Pro. I just installed NevoStudio 2.0 (for the NevoSL) and it crashes during the registration process. This seems to be the same problem as the OP but this with Windows XP Pro SP3. The virtual machine shouldn't matter since for all intents and purposes, the application only sees XP and not my Win7 host. Any takers?

Eric
Post 8 made on Tuesday December 8, 2009 at 02:35
chillspace
Long Time Member
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42
Installed NevoStudio 2.0.2 (for NevoSL) under the following operating systems:

Windows XP Professional 32-bit (virtual machine)
Windows XP Professional 32-bit (physical machine)
Windows Vista 32-bit (physical machine)

All of the above have the same problem: Crash upon attempt to register the software.

All machines have IPv6 disabled.

I'll be talking with my installer tomorrow and I'll have them place a trouble ticket with Nevo so that this problem gets resolved. FYI, both of the XP installations are brand new.

Eric
Post 9 made on Tuesday December 8, 2009 at 10:22
Duct Tape
Super Member
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4,030
have you followed the instructions?  specifically the .net info listed in the installer tips?  Here is a copy and paste job from the installation instructions PDF. 

Please Continue to Other Side

 

�� Before You Install Nevo Software for the First Time

Before you begin installing Nevo software for the first time, please take a moment to review this information. If you are updating Nevo software, please refer to the Update Installation Quick Start Guide instead.

The following steps list the recommended process for installing Nevo software in your lab and for your clients:

1.

Insert the NevoSoftware CD-ROM.

2.

If the Nevo Software Setup Wizard does not start automatically, navigate to your CD-ROM drive and double-click NevoSoftwareSetupWizard.exe.

3.

Select a language to use during the installation and click Next at the Welcome window.

4.

If you have already installed Adobe Reader version 5 or higher, skip this step. Otherwise, click Install Adobe Reader and follow the instructions on-screen.

5.

On the Nevo Software Setup Wizard screen, click View NevoStudio Design Guide. When the file opens in Adobe Reader, print at least "Chapter 1: Installing and Updating Nevo Software". SL CAUTION: Do not connect NevoSL to any PC until NevoStudio has been installed on that PC. Installer Tip: If you have a previous version of NevoStudio on your computer, please remove it before starting the new installation. Select Add or Remove Programs from the Control Panel to do this. Installer Tip: If you have Microsoft ActiveSync 3.6 or earlier on your computer, please remove it before starting the new installation. Select Add or Remove Programs from the Control Panel. If Microsoft ActiveSync was installed as part of a previous NevoStudio installation, you will not need to uninstall. It will automatically upgrade during the installation process.

Initial Installation Quick Start Guide

 

 

Software Version 2.0 Document Version NSLIQSG0200606Initial Installation Quick Start Guide Installer Tip: This quick start guide provides an overview of the installation steps. For detailed instructions, please review the chapter you just printed.

6.

Follow the instructions in Chapter 1 to do the following in the order presented:

a.

Install NevoStudio. This will install any additional software required.

b.

Register NevoStudio.

c.

Check for NevoStudio updates (during registration wizard) and update NevoStudio now if a new version is available.

d.

Minimize NevoStudio.

e.

Install NevoMedia Manager.

f.

Run the NevoMedia Collection Wizard.

g.

Minimize NevoMedia Manager.

h.

Additional Nevo documentation, including the NevoStudio Design Guide, is available by selecting the View NevoStudio Documentation button. NevoStudio also places a copy of this documentation on your computer. If you use the default locations, you can find then at C:\Program Files\Nevo\NevoStudio\Help."

i.

Close the Nevo Software Setup Wizard.

j.

Maximize NevoStudio.

k.

Connect Nevoto the NevoStudio PC. SL

l.

Start designing! Installer Tip: Installing Microsoft .NET and the .NET Service pack will significantly increase the installation time; however these are required components. Installer Tip: If Microsoft ActiveSync is not already installed on this computer, it will be installed during NevoStudio installation. After ActiveSync is installed, it will prompt you to connect a device and create a partnership. Cancel that wizard and do not connect NevoSL at this time. Installer Tip: Check to see if you need to update the software and firmware on NevoSL using Tools|NevoSL Device Update Utility. See the NevoSL Device Update Utility ReadMe file for step-by-step instructions on the update process.

Copyright © 2006, Universal Electronics Inc

Please Continue to Other Side ��

Before You Update Nevo Software

Before you update Nevo software, please take a moment to review this information. If you are installing Nevo Software for the first time, please refer to the Initial Installation Quick Start Guide instead.

The following steps list the recommended process for updating Nevo software in your lab and for your clients:

1.

If you are using a CD-ROM to install NevoStudio, you must uninstall NevoStudio using Add or Remove Programs from the Control Panel, then insert the NevoSoftware CD-ROM. If the Nevo Software Setup Wizard does not start automatically, navigate to your CD-ROM drive and double-click NevoSoftwareSetupWizard.exe. Go to step 3. If you are updating from within NevoStudio, go to step 2.

2.

Use Help|Check for NevoStudio Updates to download the latest version. You will then be asked to uninstall your existing NevoStudio using Add or Remove Programs from the Control Panel and restart the installation wizard. Follow the on-screen directions to get to the installation wizard. Skip to step 5.

3.

Select a language to use during the installation and click Next at the Welcome window.

4.

If you have already installed Adobe Reader version 5 or higher, skip this step. Otherwise, click Install Adobe Reader and follow the instructions on-screen.

5.

Please print Chapter 1 of the NevoStudio Design Guide. If you are installing from the CD, click View NevoStudio Documentation in the installation wizard and select the Design Guide. If you downloaded the latest version, please download a copy of the Design Guide from the dealer webste at www.mynevo.com SL

Update Installation Quick Start Guide

 

 

Software Version 2.0 Document Version NSLUQSG0200606Update Installation Quick Start Guide

6.

Follow the instructions in Chapter 1 to do the following in the order presented:

a.

If you downloaded the update, please follow the on-screen instructions to install NevoStudio.

Update NevoStudio.

b.

Re-register this version of NevoStudio. Use the same ID and password you used the first time you registered.

c.

Minimize NevoStudio.

d.

Update NevoMedia Manager:

i.

•On NevoMedia Server, click Help|Check for NevoMedia Server Updates.

•On NevoMedia Player, click Help|Check for NevoMedia Player Updates.

Download the update by doing one of the following:

ii.

Locate NevoMedia Updates for NevoSL on the page, then select a language to download the update. At the prompt, click Save. Note the location where you saved.

iii.

Once the update finishes downloading, exit NevoMedia Server and NevoMedia Player.

iv.

Navigate to the folder where you downloaded the update file and install the update, following the directions on-screen, including accepting the security warning.

e.

Maximize NevoStudio.

f.

Connect a NevoSL to the NevoStudio PC.

g.

Update the software and firmware on NevoSL using Tools|NevoSL Device Update Utility. See the NevoSL Device Update Utility ReadMe file for step-by-step instructions on the update process.

h.

Start designing! Installer Tip: If you loaded NevoStudio from a CD, check for NevoStudio updates as the last part of the registration wizard. Update NevoStudio now if a newer version is available.

Copyright © 2006, Universal Electronics Inc

[Link: facebook.com]
Post 10 made on Thursday December 10, 2009 at 05:45
sydinstaller
Active Member
Joined:
Posts:
February 2004
737
Hi,

Just to make it clear.

Just because you may have .net 3.5 (or any other version) installed does NOT mean that 1.1 is installed.

Think of them as individual pieces of software, not an update.

You need at minimum .net 1.1 and .net 1.1sp
There is an outside chance that you may also need .net 2

D.
Post 11 made on Sunday December 13, 2009 at 08:21
chrisjako
Lurking Member
Joined:
Posts:
December 2009
1
Can someone please help me obtain NevoStudio Pro software for my SL, the company i purchased it from want to charge 100 + VAT to simply modify the command to switch to a different channel on my main itenary - They never supplied me with the disk it came with in the 1st place so they could fleece me for more cash incase anything like this happened, what a rip off! have been trying for months to get a hold of it if anyone can help me out on this would be forever grateful!!
Post 12 made on Sunday December 13, 2009 at 14:37
brodyboy
Long Time Member
Joined:
Posts:
April 2008
360
On December 13, 2009 at 08:21, chrisjako said...
Can someone please help me obtain NevoStudio Pro software for my SL, the company i purchased it from want to charge 100 + VAT to simply modify the command to switch to a different channel on my main itenary - They never supplied me with the disk it came with in the 1st place so they could fleece me for more cash incase anything like this happened, what a rip off! have been trying for months to get a hold of it if anyone can help me out on this would be forever grateful!!

Chris, the SL doesn't use NevoStudioPro. It uses the older program, NevoStudio.
Post 13 made on Sunday December 13, 2009 at 16:47
chillspace
Long Time Member
Joined:
Posts:
August 2009
42
After reviewing all of the various .net installations, yes, I was missing version 1.1 (and associated updates). After installing .net 1.1 the registration process for NevoStudio went smooth as silk. All good here.

@brodyboy
You may want to check for the same problem I ran into. Now I have both NevoStudio Pro and NevoStudio running under an XP virtual machine.

Eric
Post 14 made on Sunday December 13, 2009 at 16:50
brodyboy
Long Time Member
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Posts:
April 2008
360
Thanks Eric. I don't have an XP virtual machine set up on my laptop, but I'll look into it. Thanks for reporting back.
Post 15 made on Tuesday January 26, 2010 at 09:38
DonnieDarko
Long Time Member
Joined:
Posts:
February 2004
165
Im looking to switch to windows 7 and also want to use nevo studio but also nevo media, I assume this is possible? Do you need to run these in xp mode? It seemed like psychotaz is not?
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