| Post 1 made on Tuesday September 15, 2009 at 12:05 |
Hi All,
I just unpacked a new S70 remote to be added to an existing setup that includes another S70 and a Nevo-Connect.
On first power-on I was asked to select the z-wave region with the options on (US, Europe, Asia).
Accidently I selected the region to be US rather than Europe and now the remote will not work with the existing setup which is configured to use Europe region.
Does anyone knows of a way to "hard reset" the device to its factory settings so I can re-select the Z-Wave region or of a way to change the Z-wave region through a PC?
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| Post 2 made on Tuesday September 15, 2009 at 17:57 |
Duct Tape Loyal Member |
Joined:
Posts: | November 2008
5,299 |
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i dont remember the US version of the S70 asking me to input a region. (i have only done a couple of them though)
You might have better lucky submitting a trouble ticket in the dealer section of the mynevo.com website.
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| Post 3 made on Tuesday September 15, 2009 at 21:15 |
sydinstaller Active Member |
Joined:
Posts: | February 2004
740 |
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Hi,
That does not make sense. The region is set in NevoStudio Pro not the remote.
The region is set via a physical chip and can’t be changed. That is why a remote in the US will only work in the US and one from Europe will only work in Europe etc. The IR and wifi is fine but Z-Wave is not.
D.
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| Post 4 made on Wednesday September 16, 2009 at 12:13 |
cdnxpat Long Time Member |
Joined:
Posts: | November 2006
23 |
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Hi,
go in software
tools
set default product region
that might help
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cdnxpat |
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| Post 5 made on Wednesday September 16, 2009 at 19:28 |
brodyboy Long Time Member |
Joined:
Posts: | April 2008
375 |
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Yeah, that's what I was thinking. I've never had to change the region setting, but I know I've seen it in NSP.
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| Post 6 made on Thursday September 17, 2009 at 08:55 |
sydinstaller Active Member |
Joined:
Posts: | February 2004
740 |
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What are the first 8 digits of your serial number?
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