on top of that, I expect that even a Nevo certified dealer wouldn't catch that small technical issue had you asked them.
On May 26, 2009 at 02:03, David Lenihan said...
I had the same problem earlier today. I found a fix, though. Hopefully it will work for you.
I found that my Q50 connects fine to either a USB 1.1 (with a speed warning) or USB 2.0 port.
However, NevoConnect on a USB 2.0 port gave me the same error message you got when trying to update the firmware: "There was an error communicating with NevoConnect. Please press the Reset button on NevoConnect, wait for the blue LED to stay solid, and press Retry."
When I tried NevoConnect on a USB 1.1 port, the firmware updated as expected.
Hope this helps!
David
Happy with his Q50/NevoConnect purchase via Ebay
