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Topic:
Nevo SL NEVOSTUIO with VISTA
This thread has 13 replies. Displaying all posts.
Post 1 made on Monday March 17, 2008 at 08:53
oribas
Lurking Member
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March 2008
1
Hello, sorry for my english, im french
I have just bought NEVO SSL via ebay custom.
The problem is that software NEVOSTUDIO does not function under Vista, I did not find on the site of Mynevo a maj. I know which exist but I do not have unfortunately a customer support of a possible distibutor considering I bought it via Ebay.
I contacted the customer support of nevo and it to me one answered that I was to leave messages on various forums which treats this Nevo, for possibly having the patch for Vista.

Thank you for your assistance
Cordially
Post 2 made on Monday March 17, 2008 at 19:29
jetsafl
Long Time Member
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April 2006
25
Check out this thread, you might need to go towards the end. Long story short, there is a new Vista compatable version you need to download from the Nevo site.

[Link: remotecentral.com]
Post 3 made on Sunday November 21, 2010 at 11:39
tanner88
Long Time Member
Joined:
Posts:
January 2007
13
Okay its obvious Universal electronic sucks balls....no support..terrible website......I am not a dealer but have an awsome NEVO SL paperweight I would like to program for new electronics I have, but running vista. I know there are people that have the new software. Any chance of a getting a copy?
Post 4 made on Sunday November 21, 2010 at 16:49
sydinstaller
Active Member
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February 2004
737
UEI are protecting their dealer base.

Purchasing on eBay is not supported. (see their website).

Concessions can be made for nice people that have been hard done by a dealer or possibly have a used product that is missing software.

Also, you need to remember that the SL has been discontinued for nearly 3 years. There is nothing new about it.

Try contacting a local dealer to see if they can help you out.

I don't know how you are trying to contact Nevo but I have always had a good experience getting help when required.

D.
Post 5 made on Sunday November 21, 2010 at 17:49
Duct Tape
Super Member
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November 2008
4,054
On November 21, 2010 at 11:39, tanner88 said...
Okay its obvious Universal electronic sucks balls....no support..terrible website......I am not a dealer but have an awsome NEVO SL paperweight I would like to program for new electronics I have, but running vista. I know there are people that have the new software. Any chance of a getting a copy?

i was going to send you the software until you said that UEI sucks balls.  sucks to be you.

[Link: facebook.com]
Post 6 made on Sunday November 21, 2010 at 21:33
Jasonvp
Select Member
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Posts:
July 2008
2,404
On November 21, 2010 at 17:49, Duct Tape said...
i was going to send you the software until you said that UEI sucks balls.  sucks to be you.

LOL
Post 7 made on Monday November 22, 2010 at 17:30
tanner88
Long Time Member
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Posts:
January 2007
13
I only say suscks balls cause they won't respond to my messages. If they would just answer me and then blow me off............well thats customer service we get from any manufacturer! LOL
Post 8 made on Monday November 22, 2010 at 17:45
Duct Tape
Super Member
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4,054
On November 22, 2010 at 17:30, tanner88 said...
I only say suscks balls cause they won't respond to my messages. If they would just answer me and then blow me off............well thats customer service we get from any manufacturer! LOL

too late to back pedal, you hurt UEI's feelings, thus you hurt my feelings. :(

[Link: facebook.com]
Post 9 made on Tuesday November 23, 2010 at 08:00
tanner88
Long Time Member
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January 2007
13
Oh well, no worries. I will get it eventually. But if you knew the whole story you might understand. I bought this from an Authorized dealer in person.......new three years ago. Used it over a year. Then relocated three states away. (No dealers here in Wichita, Kansas.) Bought three new computers for the new house and then tried to load original sofware on new Vista machines. Obviously didn't work. Called the dealer I bought it from in Dallas, Tx. and wouldn't you know..........out of buisness. Contacted UEI about it and they never responded back and its been two month this has been going on. I would be frustrated with UEI if I bought this off ebay as alot of people do on here as I have seen in the posts.....but I did it the way UEI wants it done and still feel like I have gotten the cold shoulder. Anyway.............I don't normally talk crap about anyone unless its justified. Just thought this may help you understand my position. Anyway, thanks for your posts they have given a good laugh!
Post 10 made on Tuesday November 23, 2010 at 08:06
tanner88
Long Time Member
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January 2007
13
getting help from a dealer would have been a great option..........but my Dealer went out of buisness. I have recently moved to the middle of the US. Corn/wheat fields everywhere...........not much use for high end remotes here. No big deal, I'll get this all worked out in time. Just trying to get this remote to work with the computers I have. I don't want to keep an XP machine just so I can program a remote.
Post 11 made on Tuesday November 23, 2010 at 16:56
sydinstaller
Active Member
Joined:
Posts:
February 2004
737
Now see. If you had simply been forthcoming with the ACTUAL situation people would have helped you out straight away...

You have mail...

D.
Post 12 made on Wednesday November 24, 2010 at 07:52
tanner88
Long Time Member
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January 2007
13
Thank you a million sydinstaller! I will follow the guidance you provided!
Post 13 made on Thursday November 25, 2010 at 18:10
sydinstaller
Active Member
Joined:
Posts:
February 2004
737
Also for referance.
Try these guys for product support:

Name:
AUTCO Distribution
Address:
901 East 45th St North Wichita, KS. 67219
Phone:
316-721-1000
Contact:
Clay Bourbonnais
Email:
clay (at) auto (dot) com
STEREOREP (at) aol (dot) com
Post 14 made on Wednesday December 22, 2010 at 10:37
tanner88
Long Time Member
Joined:
Posts:
January 2007
13
I am up and running with my Nevo on Vista. Thanks to all for the help!


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