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Topic:
Help reprogramming Q50
This thread has 3 replies. Displaying all posts.
Post 1 made on Saturday November 24, 2012 at 11:53
clinresga
Lurking Member
Joined:
Posts:
November 2012
2
Apologies in advance for encroaching on a pro's forum but I'm kind of out of options. We installed a rather pricey Q50-based home system back in 2009. Recently, I've had problems--a dying battery (and on this forum I found the link to ProntoWizard and will order one), and more importantly, the need to reprogram the system for a new TV to replace the one that just died.

Of course, when I started trying to address this, I found that 1) my former installer is out of business 2) Nevo is out of business and 3) the TV manufacturer (NuVision--and please don't laugh too hard at me, I now realize I was scammed by the installers into buying a poor performing, overpriced system) is out of business. How's that for three strikes on my purchase decisions? What an idiot.

I want to replace the dead TV. Is there any way to reprogram the Q50? Does it even support recent TV remote codes since it's been out of production for years? Is there any installer in the Atlanta area who still can access the software? Or should I just suck it up and move on?
Post 2 made on Sunday November 25, 2012 at 10:49
TouchCommander
Active Member
Joined:
Posts:
December 2004
586
Did the original installer leave a copy of your program on one of your computers? If not, if you want to send it to me in Phoenix. I will program it for you. If the codes do not exist for your new TV, the Q50 can learn them.
No job to small, many to big
OP | Post 3 made on Wednesday November 28, 2012 at 08:06
clinresga
Lurking Member
Joined:
Posts:
November 2012
2
Hey Touch, thanks for the response. No, they did all the programming on their laptop and never left me anything. I've tried to reach out to some of the guys who used to work for the company but to date, no luck. I'll drop you an email to follow up. Thanks.
Post 4 made on Thursday December 13, 2012 at 17:20
RemoteQuest
Long Time Member
Joined:
Posts:
October 2008
231
You can upload the config file from the Q50 into NevoStudioPro v3 and then you can save on your PC and the file could be emailed to someone to help with the programming.

DD


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