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UEI Nevo Remote Controls Forum - View Post
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Nevo Q50 will not stay connectd to...
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| Topic: | Nevo Q50 will not stay connectd to mobile device center This thread has 9 replies. Displaying all posts. |
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| Post 1 made on Sunday July 11, 2010 at 13:54 |
openendstraight Long Time Member |
Joined:
Posts: | December 2007
109 |
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Guys I did a search and found a few post on this, but did not see that anyone has found a reason or a fix. Could someone help me with this issue.
I plug in the Q50 and it will connect, but will not show up it the NSP. And after I set u[p the device in mobile device center it disconnects and gives me an error message.
I am using Windos Vista
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I spent all my money on cigars, liquor, and golf. The rest I wasted. |
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| OP | Post 2 made on Monday July 12, 2010 at 15:57 |
openendstraight Long Time Member |
Joined:
Posts: | December 2007
109 |
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no one?
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I spent all my money on cigars, liquor, and golf. The rest I wasted. |
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| Post 3 made on Monday July 12, 2010 at 21:31 |
brodyboy Long Time Member |
Joined:
Posts: | April 2008
375 |
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More information would be useful:
Does NSP ever see the Q50? I'm not sure what you mean when you see it connects.....
Who is giving you the error message? ...Windows? ....Mobile Device Center? .....NSP?
And what is the message?
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| OP | Post 4 made on Tuesday July 13, 2010 at 18:47 |
openendstraight Long Time Member |
Joined:
Posts: | December 2007
109 |
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On July 12, 2010 at 21:31, brodyboy said...
More information would be useful:
Does NSP ever see the Q50? I'm not sure what you mean when you see it connects.....
Who is giving you the error message? ...Windows? ....Mobile Device Center? .....NSP?
And what is the message? Mobile device center sees it but thenm it disconects and i get an error message for MDC. NSP never even recognizes that it is connected.
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I spent all my money on cigars, liquor, and golf. The rest I wasted. |
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| Post 5 made on Tuesday July 13, 2010 at 18:55 |
brodyboy Long Time Member |
Joined:
Posts: | April 2008
375 |
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On July 13, 2010 at 18:47, openendstraight said...
Mobile device center sees it but thenm it disconects and i get an error message for MDC.
NSP never even recognizes that it is connected. Any chance you have the sleep setting on a very short delay, even on AC power? It loses its connection when it goes to sleep. (I now remember to change the setting whenever I connect my remotes for programming.) It may well be something else, but sometimes its good to rule out the simple stuff first. :)
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| OP | Post 6 made on Sunday July 18, 2010 at 22:59 |
openendstraight Long Time Member |
Joined:
Posts: | December 2007
109 |
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On July 13, 2010 at 18:55, brodyboy said...
Any chance you have the sleep setting on a very short delay, even on AC power? It loses its connection when it goes to sleep. (I now remember to change the setting whenever I connect my remotes for programming.)
It may well be something else, but sometimes its good to rule out the simple stuff first. :) sorry for the delay in response. I have the sleep set to morthan enough. I had a little problme yesterday wuth getting a MX 3000 to connect, but finaly it did. Still no love on the Nevo
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I spent all my money on cigars, liquor, and golf. The rest I wasted. |
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| Post 7 made on Monday July 19, 2010 at 09:11 |
Duct Tape Loyal Member |
Joined:
Posts: | November 2008
5,299 |
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I can't say for MDC, but on XP with activesync installed I had similar issues once. uninstalling activesync and reinstalling it fixed my issue. Can you do that with MDC?
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| OP | Post 8 made on Tuesday July 20, 2010 at 21:58 |
openendstraight Long Time Member |
Joined:
Posts: | December 2007
109 |
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i'll try
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I spent all my money on cigars, liquor, and golf. The rest I wasted. |
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| Post 9 made on Friday July 30, 2010 at 20:52 |
RemoteQuest Long Time Member |
Joined:
Posts: | October 2008
245 |
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You may need to go through the firmware update in NSP 3.0. I have seen NSP 3 fail to recognize the remote even though MDC has seen it.
I just did something similar yesterday when MDC saw the remote and NSP 3.0 did not see it. The firmware update seemed to stuggle a bit and I had to unplug the USB cable and put it back in and then the firmware updater moved through that phase. It later bogged on the next phase until I pulled out the USB and re-inserted and the firmware updater started again and eventually finished. I cannot explain why it did this, maybe others can but eventually it did finish and then worked ok with NSP 3 seeing the remote and completeing the download sucessfully.
Dave
RemoteQuest.com
Expert Nevo Programming and fine home theater remote solutions
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| OP | Post 10 made on Thursday August 5, 2010 at 19:05 |
openendstraight Long Time Member |
Joined:
Posts: | December 2007
109 |
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On July 30, 2010 at 20:52, RemoteQuest said...
You may need to go through the firmware update in NSP 3.0. I have seen NSP 3 fail to recognize the remote even though MDC has seen it.
I just did something similar yesterday when MDC saw the remote and NSP 3.0 did not see it. The firmware update seemed to stuggle a bit and I had to unplug the USB cable and put it back in and then the firmware updater moved through that phase. It later bogged on the next phase until I pulled out the USB and re-inserted and the firmware updater started again and eventually finished. I cannot explain why it did this, maybe others can but eventually it did finish and then worked ok with NSP 3 seeing the remote and completeing the download sucessfully.
Dave
RemoteQuest.com
Expert Nevo Programming and fine home theater remote solutions This really helped, thanks.
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I spent all my money on cigars, liquor, and golf. The rest I wasted. |
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