Attention all Aragon Stage One owners and installers! The Stage One is shipped with a ProntNeo(a cool remote for a COOL preamp) and NeoEdit software to help with customization, a great concept. However, the software version shipped with the Neo is older and doesnt allow for upoloading from the remote. No problem since you can get the updated software here at Remote Central. The problem is in the fact that to use the newer software you must update the firmware in the remote, which in turn erases the file in the remote, thereby making it impossible to control the Stage One since the file in the remote controls the Stage One. I have received the file from Aragon and sent it to Remote Central to post for everyone( here's hopoing that happens soon!) good luck! If you cant find it on this site try, www.sounddecisionsllc.com as I have posted it there. If you have any questions concerning this matter e-mail me and I will help in any way I can.