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Philips ProntoNEO Family Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | Dead Neo Touchscreen This thread has 8 replies. Displaying all posts. |
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| Post 1 made on Sunday December 14, 2003 at 14:59 |
schettj Long Time Member |
Joined:
Posts: | January 2003
47 |
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Hm. My Neo touchscreen is not responding. I tried resets, firmware updates, nothing - nada.
It was a refurbished unit, bought it probably 1 year back. Should I try for a repair or just can it and go elsewhere?
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| Post 2 made on Sunday December 14, 2003 at 22:40 |
wenden Long Time Member |
Joined:
Posts: | December 2002
21 |
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You should find out the date that you purchased it. It may still be under warranty with Philips.
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| OP | Post 3 made on Monday December 15, 2003 at 19:38 |
schettj Long Time Member |
Joined:
Posts: | January 2003
47 |
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took it apart - ribbon cable connecting touchscreen to pcb board has cracked breaking three of the 4 lines connecting it. Looks like a really flimsy design :( - I'm gonna try and repair it myself, I can get a "new" refurbished neo for $80 anyways. It was more than a year old.
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| Post 4 made on Monday May 24, 2004 at 12:06 |
paulryan Long Time Member |
Joined:
Posts: | September 2002
18 |
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I've had 2 of these units do this, no particular issue with droppomg them or anything like that.
My first unit lasted 1 year and i was so pleased with it i got another(ecost.com) but this only lasted 1 week.
I have tried and tried but just cant recalibrate due to touchscreen issues after resetting the units.
(Have flashed firmware etc to no avail)
Has anyone any insight as to why these units obviously
have this built in defect and anyway at all to rectify ?????
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| Post 5 made on Monday August 16, 2004 at 14:06 |
Deadpool Lurking Member |
Joined:
Posts: | October 2002
8 |
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Where can you get one for $80 at?
Mine did this too wednesday night. The lcd just stopped working all of a sudden, after a year of use. I figure it will be cheaper to just buy another one.
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| Post 6 made on Thursday August 19, 2004 at 07:01 |
Daniel Tonks Wrangler of Remotes |
Joined:
Posts: | October 1998
28,780 |
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| Post 7 made on Tuesday March 28, 2006 at 09:30 |
Mine broke, second time now. First time I had Philips repair at cost of $75. This time I think I'll buy new and hope they've fixed whatever design flaw with the case edge that is causing this.
Bob H
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| Post 8 made on Tuesday March 28, 2006 at 13:52 |
tkrug Long Time Member |
Joined:
Posts: | July 2002
435 |
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1. Does Philips even produce these anymore? I've only seen refurbs.
2. I seriously doubt that Philips spent one second or one cent re-engineering this "budget" remote.
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-Tim Pronto Neo FAQ: [Link: remotecentral.com] |
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| Post 9 made on Wednesday April 26, 2006 at 09:01 |
I was able to repair mine using a circuit trace pencil !! You can get these at electronics or computer stores. I got mine at Microcenter.
Three of the ribbons were cracked so I used the pencil to bridge the circuit. Let dry overnight, re-assembled and it's been working fine now for over a month.
Bob
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