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Philips ProntoNEO Family Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | Neo Calibration Failure This thread has 5 replies. Displaying all posts. |
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| Post 1 made on Friday July 18, 2003 at 12:17 |
I have a "made in Indonesia" Neo purchased last fall but not activated until last night (I've been busy). The setup button would not activate so I went to the web and downloaded the new firmware. The download went fine. When I activated the unit, the calibration screen came on. No matter what I do, I get a "Calibration failed" message. The cancel button does not work. Can anyone help?
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| Post 2 made on Friday July 18, 2003 at 17:04 |
Impaqt RC Moderator |
Joined:
Posts: | October 2002
6,233 |
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Make sure your calibratng with a small pointed object, not your finger.
A Golf tee or the end of the DL cable work well.
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| OP | Post 3 made on Friday July 18, 2003 at 18:09 |
I've tried several objects, including a blunt tipped pencil and the stylus for my Dell Axim, to no avail. I can't seem to get through to support for the Neo. Does anyone have any advice?
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| Post 4 made on Wednesday December 17, 2003 at 23:28 |
yamatosoul Long Time Member |
Joined:
Posts: | December 2003
37 |
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I'm currently having the exact same problem you did, except mine started out of the blues when I noticed that buttons on the upper portion of the touchscreen was not responding correctly. I found that I needed to touch those buttons slightly above the actual buttons in order to get proper response. So, I tried to re-calibrate, but it kept failing to do so. Then, I tried re-loading the firmware. Now, I'm exactly where you were at. I just get the calibration screen with no way to calibrate. Did you ever find a solution to your problem. I would appreciate any input.
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| Post 5 made on Saturday December 20, 2003 at 05:10 |
reddyraju Lurking Member |
Joined:
Posts: | December 2003
1 |
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i have a neo tsu 500, touch screen not working properly , when im calibrating it shows calibration failed, please help me out. for example i press button no 1 it presses button no 5.
im awaitng for your reply
thank you,
reddyraju
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| Post 6 made on Saturday December 20, 2003 at 13:24 |
Yoda16 Lurking Member |
Joined:
Posts: | December 2003
1 |
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I had the same problem with a nre refurbed remote. I called philips and they said I had to return the unit. My new unit is on the way.
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