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URC's Consumer Remotes Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | MX-500 Test mode? This thread has 22 replies. Displaying posts 1 through 15. |
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| Post 1 made on August 8, 2004 at 01:17 |
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Joined: Posts: | August 2004 7 |
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HELP!!! My MX-500 is suddenly on the fritz. It's worked great for me for nearly a year and then all of a sudden yesterday it went crazy on me. The screen says TEST at the top and then each line says:
LCD GOOD!
RAM FAIL!
IROUT GOOD!
IRAMP GOOD!
LIGHT SKIP!
and there was a little guy running across the screen at the bottom. I tried pushing every button. I took the batteries out. I replaced them with brand new batteries. Nothing changed. There is nothing in the owners manual about this. After a while, the little guy stopped running across the bottom of the screen and the RAM line now says EMPTY instead of FAIL! Does anyone have any suggestions for me? I've sent an e-mail to URC's customer service dept. but there are probably better technical people here. Any advice you guys have would be greatly appreciated. |
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| Post 2 made on August 9, 2004 at 20:52 |
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Joined: Posts: | August 2004 1 |
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No help but the very same thing happened to me today. TEST LCD GOOD! RAM IROUT IRAMP LIGHT Black dot and an up arrow in the cell at the bottom. Keep me posted. I'll do the same. |
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| Post 3 made on August 10, 2004 at 00:28 |
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Joined: Posts: | August 2004 5 |
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| OP | Post 4 made on August 14, 2004 at 03:27 |
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Joined: Posts: | August 2004 7 |
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I did send an e-mail with the details to [email protected] which is the customer service e-mail address given on their website. It's now been a week since I sent it and haven't heard a thing. I sent another one on Wednesday of this week and haven't gotten a reply to that one either. I've heard good things about URC's service but so far they haven't lived up to it. Any other suggestions? |
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| Post 5 made on August 14, 2004 at 04:55 |
 ADMIN Daniel Tonks Wrangler of Remotes |
Joined: Posts: RC XP: | October 1998 28,835 837⭐︎ |
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| Post 6 made on August 14, 2004 at 13:10 |
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Joined: Posts: | August 2004 5 |
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Did you try the "urcmx.com" address?
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| Post 7 made on August 15, 2004 at 09:38 |
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Joined: Posts: | August 2004 1 |
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Mine did this before, I sent it back and they fixed it. Now it is doing it again.. after a year or so.
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| Post 8 made on November 15, 2004 at 04:39 |
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Joined: Posts: | November 2004 3 |
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On 08/08/04 06:17 ET, devdogaz said... HELP!!! My MX-500 is suddenly on the fritz. It's worked
great for me for nearly a year and then all of
a sudden yesterday it went crazy on me. The screen
says TEST at the top and then each line says:
LCD GOOD!
RAM FAIL!
IROUT GOOD!
IRAMP GOOD!
LIGHT SKIP!
and there was a little guy running across the
screen at the bottom. I tried pushing every button.
I took the batteries out. I replaced them with
brand new batteries. Nothing changed. There
is nothing in the owners manual about this. After
a while, the little guy stopped running across
the bottom of the screen and the RAM line now
says EMPTY instead of FAIL!
Does anyone have any suggestions for me? I've
sent an e-mail to URC's customer service dept.
but there are probably better technical people
here. Any advice you guys have would be greatly
appreciated.
My MX-500 just turned up from BlueDo.com and as soon as I put in the batteries I got the same screen as devdogaz. Is this a confirmed fault.. and does the unit have to be returned to be fixed? |
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| Post 9 made on November 15, 2004 at 09:11 |
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Joined: Posts: | July 2001 5,958 |
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Yes. This happens on occasion. If "RAM EMPTY" comes up on screen, there's nothing you can do to fix it. Mike
www.SurfRemote.com |
www.SurfRemoteControl.comTHX-certified video calibrator and contributing writer, ProjectorReviews.com |
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| Post 10 made on November 15, 2004 at 13:26 |
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Joined: Posts: | November 2004 3 |
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On 11/15/04 15:11 ET, MikeSRC said... Yes. This happens on occasion. If "RAM EMPTY" comes up on screen, there's nothing you can do to fix it.
Mike
www.SurfRemote.com
Yep... mine says "RAM EMPTY". Any idea what causes this? Is this some design fault with the MX-500? John. |
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| Post 11 made on November 15, 2004 at 14:30 |
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Joined: Posts: | July 2001 5,958 |
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The RAM is loaded at the factory and they may just have missed one or it didn't hold. It's a rare occurance in any case.
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www.SurfRemoteControl.comTHX-certified video calibrator and contributing writer, ProjectorReviews.com |
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| Post 12 made on November 19, 2004 at 23:15 |
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Joined: Posts: | December 2003 100 |
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Scary: Stories like this is why I always have a cloned "hot" backup of my Mx500's. Would take me many hours to recreate a bum unit. IR clone would be another way to go but you would still be out of luck until you acquired another Mx 500. Roger |
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| Post 13 made on November 20, 2004 at 10:46 |
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Joined: Posts: | April 2002 224 |
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When this happens is it possible to get to the SETUP screen by pressing MAIN and ENT for 3 seconds? If this is the case it may be possible that Irclone can be used to download the factory default or even your saved setup and clear the problem. Has anyone tried this? Mike C |
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| Post 14 made on February 19, 2005 at 08:11 |
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Joined: Posts: | February 2005 1 |
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My 500 did the same thing. My backlight button was broken and rattling around inside for a while. I opened the remote and found that one of the broken pieces was metal. I wonder if this could have shorted something and wiped out the ram. Anyway, back it goes I guess unless someone has figured a way to get out of test mode.
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| Post 15 made on February 19, 2005 at 13:28 |
jrannison Long Time Member |
Joined: Posts: | February 2005 11 |
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On other models there is a complete reset by pressing MAIN and STOP (the square dot) buttons. There will be a prompt after a while for action to take..............I don't know if that works for the 500.
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John
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