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The following page was printed from RemoteCentral.com:
| Topic: | Getting Software for Your Remote This thread has 60 replies. Displaying posts 16 through 30. |
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| Post 16 made on Saturday March 17, 2007 at 15:41 |
Using your info from post 9 above.
MX-800 ver 1.0
1003 000010
I was able to get the software.
<snip>
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| Post 17 made on Saturday March 17, 2007 at 16:42 |
OTAHD Super Member |
Joined:
Posts: | October 2005
4,630 |
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Daniel, "snip" time! That'll get me all confused again, as I don't know how you type it in!
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LET'S GO BUFFALO!!! |
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| Post 18 made on Thursday April 5, 2007 at 02:26 |
Folks I purchased my MX800 URC from them whilst in the US over the internet (I am based in Australia).
I haven't used my mx-800 editir software for a long time (running version 1.12.267)
I tried to get a download update from the toolbar icon and get a message stating URC no longer supports this model and to contact my dealer?
I can't recall the dealer and am puzzled as to what to do to resume my ability to get updates.
Whats going on??
Have I missed something, has URC dropped support for the MX800?
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| Post 19 made on Thursday April 5, 2007 at 17:02 |
sunstar Long Time Member |
Joined:
Posts: | October 2003
108 |
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Alec,
You can download a non-updateable version, see first post of this thread, however you will need your serial number located in the battery compartment. In order to get the updateable version you will need to contact your dealer or call URC at 800-901-0800 and plead your case.
If you would like more information regarding this policy please reference the following monster thread:
[Link: remotecentral.com]
Good Luck!
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| Post 20 made on Thursday April 5, 2007 at 17:25 |
OTAHD Super Member |
Joined:
Posts: | October 2005
4,630 |
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Call URC, expalin the situation. They seem to be helpful lately in this regard. Usually calling is more effective than email.
Don't bother with the monster thread unless you have something to argue about the policy. If you're just looking for SW, posting here is fine.
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LET'S GO BUFFALO!!! |
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| Post 21 made on Sunday May 13, 2007 at 16:35 |
If you are having a problem and your concern is legitamate,
do a search in the AVSforum remote section.
There are plenty of updateable software providers.
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Support Your Local Dealer.
Stop Buying From the Online Guy and Ebay. |
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| Post 22 made on Saturday July 28, 2007 at 00:42 |
str1der Long Time Member |
Joined:
Posts: | October 2003
35 |
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Can anyone help me get the software. I have a MX-800 but it doesn't have any kind of sticker under the batteries and I can't find a serial number anywhere. I had the software on my old PC but not on my new one.
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| Post 23 made on Monday October 1, 2007 at 11:18 |
HiDefLifestyle1 Long Time Member |
Joined:
Posts: | March 2005
121 |
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We just signed with URC as an authorized dealer. What we were told is that if you buy the remote from an authorized reseller they can (we will) send you the fully updateable software for the remotes that you purchase. This is one of the ways they're trying to help their authorized dealers compete over unauthorized guys.
Their really is no reason to buy URC from an unauthorized reseller.
Last edited by HiDefLifestyle1
on October 1, 2007 14:26.
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Aaron S. www.HiDefLifestyle.comYour Digital Home Store |
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| Post 24 made on Tuesday October 2, 2007 at 09:14 |
sunstar Long Time Member |
Joined:
Posts: | October 2003
108 |
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On October 1, 2007 at 11:18, HiDefLifestyle1 said...
What we were told is that if you buy the remote from an authorized
reseller they can (we will) send you the fully updateable
software for the remotes that you purchase.
The operative word in your statement above is "can". URC does not "require" AD's to supply the updateable s/w. This is the reason that is very important to choose your AD wisely.
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| Post 25 made on Saturday October 6, 2007 at 12:49 |
wussery Long Time Member |
Joined:
Posts: | December 2003
17 |
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On September 7, 2006 at 22:31, Eric Johnson said...
If anyone is having trouble getting software for your remote, simply open the battery compartment, note the serial number, then navigate to this site: [Link: universalremote.com]Best Regards, -Eric
Eric, I opened up my remote's battery compartment and entered the serial number on the website, but it appears I'm missing some numbers. My serial number's format is xxxx-xxxxxx, but the serial number field is also asking for a digit or two to the left of these numbers. In addition, I bought my remote about four years ago, and can't find the paper work where I bought it from and consequently can't fill out the second portion of the form. Am I SOL or do I have any options?
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| Post 26 made on Sunday October 7, 2007 at 12:33 |
OTAHD Super Member |
Joined:
Posts: | October 2005
4,630 |
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| Post 27 made on Sunday October 7, 2007 at 22:39 |
wussery Long Time Member |
Joined:
Posts: | December 2003
17 |
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On October 7, 2007 at 12:33, OTAHD said...
The answer can be found right here. [Link: remotecentral.com]
Thank you. I was able to get the latest software with the instructions from the thread above.
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| Post 28 made on Friday October 26, 2007 at 20:12 |
Mr Whippy Long Time Member |
Joined:
Posts: | February 2004
189 |
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Is 1.12.288 is latest version?
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Shut it Dole scum! :-) |
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| Post 29 made on Tuesday December 11, 2007 at 16:48 |
ogomez Junior Member |
Joined:
Posts: | December 2007
9 |
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Any idea where I can get a copy of the MSC-400 software? Been on the phone with UR several times and they keep pointing me to their dealers. Thats great and all, but the dealers don't seem willing to part with a copy (and why would they).
Bought my MX-900 and MSC-400 from someone on ebay that had a custom install, and then ripped it all out and went with some other solution. They guy hasn't sold any other remote hardware EVER, so I'm pretty sure its legit. I know this situation has been discussed to death but I'm hoping someone with a copy will just email it to me.
Regardless of where you stand on the issue, you must admit that is absurd to coerce me into buying another MSC-400 from an authorized dealer just to get a copy of the software. At which time I would of course promptly return the new MSC-400.
Anyone wanna help a brother out? pretty please.
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| Post 30 made on Wednesday December 12, 2007 at 10:06 |
ogomez Junior Member |
Joined:
Posts: | December 2007
9 |
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Thank you to the anonymous soul who sent me the necessary software :) should anyone need it in the future I will kindly return the favor.
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