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Topic:
Disgusting Sticky Mess on the surface of my MX-700 and Sidekick
This thread has 18 replies. Displaying posts 1 through 15.
Post 1 made on Thursday July 27, 2006 at 01:53
LuckMan212
Long Time Member
Joined:
Posts:
April 2003
20
I have a MX-700 thats about 3 1/2 years old and it has developed a digusting sticky "film" on the outside of its surface. This film cannot be cleaned and it seems like the rubbery surface has begun to "break down" in some way. I keep the remote dry and clean but this problem has also affected my sidekick. The sticky stuff can be scraped away with a sharp knife, revealing smooth plastic underneath, but this chore takes hours of my life away, and leaves an awful mess behind and does not look smooth. Now I have a working remote that looks like crap, and I want to throw it away.. has anyone else had this problem and what causes it?? Has this manufacturing problem been fixed in the newer MX-700s?? because I am about to recommend one to a friend but dont want him crying to me in a couple of years if this is going to happen to him. Does the MX-800, 900 have this problem?

thanks for any info or advice
Post 2 made on Thursday July 27, 2006 at 03:40
Steve Garn
Senior Member
Joined:
Posts:
November 2003
1,318
Yes, I had a sidekick that I cleaned up with ? Goo Gone (or maybe it was windex) because it had a couple of smudges on it. The thing gunked up like mad. It took a couple hours to pull it apart and rub off the sludge. If you don't get the catalyst rubbed off of the chassis it will continue to break down the plastic.

I'd recommend giving URC a call. To me, it would only be right to replace the chassis. I'm sure they're aware of it. I've only seen this on the 700/200's.
Manuals?! We don't need no stinking manuals! a.. er..
OP | Post 3 made on Thursday July 27, 2006 at 10:33
LuckMan212
Long Time Member
Joined:
Posts:
April 2003
20
thanks, yes at some point I probably windex'ed these and that must have caused it. I will try giving URC a call but I doubt they will sell me a replacement chassis. Anyone else have this problem? If I can tell them its a widespread problem then maybe I will have an easier time convincing them to replace my chassis.
Post 4 made on Friday July 28, 2006 at 10:05
swerve
Founding Member
Joined:
Posts:
November 2001
22
Does this happen to the MX-800 as well? I need to know before I buy one.
OP | Post 5 made on Friday July 28, 2006 at 21:39
LuckMan212
Long Time Member
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April 2003
20
I would like to know as well if this affects the MX-800, MX-900, or MX-950. This will definitely affect my decision to buy URC in the future.
Post 6 made on Friday July 28, 2006 at 23:13
bcf1963
Super Member
Joined:
Posts:
September 2004
2,767
LuckMan212,

Please give URC a call. They are very service oriented. If you are comfortable with how to pop the remote open, I'll bet they'll be happy to send the pieces. There might be a small charge, but if my dealings with them are typical, you'll get the pieces for free.

Don't worry about trying to convince them if it's widespread, etc. This is the kind of company that it doesn't matter if it's one customer or 2000. With this kind of issue, I'll bet they make it right.
Post 7 made on Saturday July 29, 2006 at 20:40
Philosofy2
Lurking Member
Joined:
Posts:
June 2006
8
My original MX-500 had what was called a "soft feel" coating on it, but that got dirty and wore away, so the remote looks pretty crappy now. Goo Gone would just take the soft feel coating away faster.
Post 8 made on Saturday July 29, 2006 at 23:27
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:
October 1998
28,533
Yeah, I've got an MX-700 in a similar condition. Sticky, unremovable smudges/dark patches, coating peeling on the edges. It's mostly the beige portion that's an issue. This hasn't happened on my MX-800.
Post 9 made on Sunday July 30, 2006 at 16:43
Sxrxrnr
Long Time Member
Joined:
Posts:
December 2003
100
One of my 500's has this problem in an extremely serious manner. My wife will not even touch it. I have 3 other 500's without this problem, 3 600's without it, and one 700 without it. Still have never found what is the cause. It does not occur in merely certain sections of the remote(as could be expected from perhaps some contact with a strange substance), it is on every square centimeter of the service.
Post 10 made on Monday July 31, 2006 at 13:29
Springs
Super Member
Joined:
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May 2002
3,238
Pictures anyone?
Post 11 made on Tuesday August 1, 2006 at 06:24
EETWiz
Long Time Member
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August 2006
13
I read a review about how the 700 had this problem. It is exactly why I went for the 850. Good post.
Post 12 made on Tuesday August 1, 2006 at 20:58
Chad T
Long Time Member
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Posts:
July 2004
156
On August 1, 2006 at 06:24, EETWiz said...
I read a review about how the 700 had this problem.
It is exactly why I went for the 850. Good post.

Same here.
Post 13 made on Friday August 4, 2006 at 19:03
Mr Whippy
Long Time Member
Joined:
Posts:
February 2004
198
Do you smoke? Generally have sweaty/oily hands?
Shut it Dole scum! :-)
Post 14 made on Friday October 20, 2006 at 16:21
erosenfe
Long Time Member
Joined:
Posts:
October 2003
11
Same issue - very sticky on front and back. Remote almost unusable. HTM replaced both the front and back for $30 and I had the remote back in 3 days.
Post 15 made on Saturday October 21, 2006 at 02:02
techman707
Lurking Member
Joined:
Posts:
October 2004
9
I have that problem with a 700 (& 200) that seemed to be caused from using it in Florida. The SAME remotes I have up in NY DON'T exhibit the problem.

I have had the problem with other things in Florida. The capstans on an expensive RTR recorder turned to mush down here......even with the air conditioning at 74 degrees.
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