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URC's Consumer Remotes Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | Mx3000 Editor CRASH This thread has 5 replies. Displaying all posts. |
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| Post 1 made on Sunday May 28, 2006 at 08:25 |
Ridotto Long Time Member |
Joined:
Posts: | March 2004
22 |
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a) Crashes 100% of the time when you CLICK on the very top MenuBar {FileEditViewProgram...}.
b) Cause: Left the Editor open as we put my Laptop to sleep.
No change after Repair/Reboot, then Uninstall, then, RegistryCleaned, then Reboot, then Reinstall lastest downloaded version.
c) H-E-L-P.
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| OP | Post 2 made on Sunday May 28, 2006 at 09:51 |
Ridotto Long Time Member |
Joined:
Posts: | March 2004
22 |
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Self-response:
WindowBlinds was the culprit. Putting {RCE.exe} on WindowBlinds Skin-exclusion list solved the problem. Funny/tragic that the LETHAL BUG did not surface until the Laptop was put to sleep {not Hibernate} with the Mx3000 Editor open.
URC Support: please add this to your Support Knowledgebase.
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| Post 3 made on Sunday May 28, 2006 at 14:36 |
rosariorose9 Long Time Member |
Joined:
Posts: | April 2006
122 |
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Very interesting. Not sure that I would have ever figured that out!!
rosariorose9
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But I digress...... |
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| Post 4 made on Monday May 29, 2006 at 12:24 |
chicagoinstaller Advanced Member |
Joined:
Posts: | September 2004
993 |
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Had I read this earlier I would have been able to tell you 100% what it was...
Had this happen a lot........Never could figure it out until one day....
you could press ALT- "then the button for the command" and It would still work..... Until you selected the menu and file bar....
P.S. This will not allow MX900/950 software to work either.....
Get rid of windowblinds or choose to close this application and all will be fine.....
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If you can't be good, be good at it. |
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| Post 5 made on Tuesday May 30, 2006 at 10:26 |
Jeff Wagner Founding Member |
Joined:
Posts: | January 2002
368 |
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Thanks for the heads up!
I just informed all of our customer service techs - some were already aware of it - to have this info in their trouble shoot routines. You've helped countless future programmers from tearing their hair out...
Jeff Wagner
Technical Training Manager
Universal Remote Control
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| Post 6 made on Tuesday May 30, 2006 at 10:57 |
Control Remotes Super Member |
Joined:
Posts: | August 2003
3,434 |
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When I was working for URC a few years ago, I had the same problem. I had to close the skin software and that solved the issue. I don't know the exact conflict, but the skin software was the culprit. Thank you, Damon DG = = = = = http://www.ProRemotes.com - Authorized Dealer & Remote Programming Services
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Remote Programming Services for URC Remotes http://www.PremierAVDesigns.com - 914-509-5360 Follow me on Twitter @HomeTheaterNY |
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