I see they have an update available.
I wonder what other things they did in this update that are not listed.

Anyone done this yet?
Any feedback?

"April 14 , 2006 Veer 1.20.153
Update - IR DB has updated with version 1.75.
Update - Now able to download more larger file to MC-3000."

Update - Now able to download more larger file to MC-3000

Now thats good english!
:)

I unfortunately downloaded this file and it totally hosed my remote. I get an error "unexpected file format". Why don't I ever learn to not do these updates. I don't think they do enough testing. How can I get back to the previous version? It may not even be possible as my remote locks up, so I can't even load the factory defaults? Help!!!

It worked the third time! Yippee.....

Problems..Problems..Problems...

The Mx-3000 & associated software is the joke of the touch screen world. To me it looks like a case of a company run by exectutives (who probally dont come from the electronics industry) who push out the new products at the cost of selling products that have not properly been thought out and tested!

I guess im in rant mode becuase of how many random examples we see (in post form) that this product is just not properly QC'ed...tested...thought out.

*remote lockes up
*wont wake up from sleep
*updates cause significant problems with no rollback feature
*return rate must be astronomical

Im sure we will see the usual responses from URC in this post...with the standard excuses for all the problems. Ohh im sure they are sooo excited about the release of their new Mx-900......It will get all the attention in the world while people like me are making all hours service calls to fix issues with the existing products they sell.

I've really got to wonder about posts like this. I have been using URC products for 3 years and have almost no problems with them. I haven't had a single issue with the 3000s in the last year and a half. There is no issue with the current update that I've seen. I've used the new software to modify existing remotes with no issue.

I follow the basic RF rule of "keep the MRF away from the digital cable box and DVD" and never have RF issues. I always use an RF base.

I very seldom have to make return service calls because I use IR routing and have great RF. 90% of my service calls are because an emitter fell off or they spilled something on the remote. We now silicone the emitters on.

These remotes aren't idiot proof, they are installer-proof. You can't just throw these things in and expect them to work.

This mirrors my experience with URC. I love them. I never have any RF issues with the MX-800 and 850, and inmy home system that I am using an MX-3000, no issues either, and I am tryiong to screw it up. I njust wixh the MRF-500 was available already.

It's important to emphasize JUST how much larger a file you can load into the MX-3000 with this new editor. Although all of the original contest entries have been reduced to fit in the smaller footprint of some of our earlier remotes, even the largest of those files can now fit comfortably in all our remotes without pior optimization.

One example is the following: I have a file (it's called Alpha, for those of you who know of it) that I packed to the gills with PNG transparency on every single one of its tons of pages. It didn't even come close to fitting in even our largest memory configuration (and I never expected it to, since I knew I was overloading the template from the start). Well, that template now fits in even our smallest memory footprint, with lots of room to spare!

This new method of handling memory in the MX-3000 is a HUGE advance in the programmability of the 3000. I'm amazed at what the engineers did with this one.

Dale

I too have to say over all the years of using URC remotes, I have had few problems. RF is great, very few defective units most returns are because of abuse. I also try to make mine not work in my home and I can't. I can be 210 feet outside my living room window and operate my equipment.

I use 800, 900, 3000 and all are great!

I havent had any problems with any URC product that i program for any customers 99.99% of all my trouble shoots are all cust. caused issues...GREAT STUFF URC...keep up the good work

Would this be a good place to suggest a couple of changes to future remotes? I use my MX-3000 heavily, and find two design issues the most problematic. The remote is a gem and I love mine, I just feel a couple of things would make it significantly better:

Use a suitable screen. The screen in the remote appears to be a standard PDA screen rotated 90º anti-clockwise. This causes the screen to negative out badly when looking at it from the left at all, which anyone holding the remote in their right hand does. The effect is even worse as the remote is heavy, which tends to make you tilt it up in your hand. Even when looking at the remote straight on the difference between each eye can be alarming, but rotate the remote 90º clockwise and you see the screen looks fabulous, you can tilt it side to side all you like with perfect clarity. This issue also limits what artwork you can use on the remote, just for reasons of contrast and clarity. They should develop a remote that uses the screen in the correct orientation, or locate a screen with a landscape polarization.

Upgrade the software so we have the option to press a hard button without "waking up" the remote. Like many I mute the TV during the ads, but with this remote I have to press the MUTE button, wait a couple of seconds for the screen to come on, then press the mute again to actually get mute. The same happens at the end of the ad break. There's nothing worse than not just being able to unmute it when you see your show back on and you're now missing the dialog. Instead you have to struggle with the remote, even my wife finds the remote frustrating because of this. I would love it if the remote would just MUTE when you clicked MUTE, I don't want to wake up the screen.

I would also love for a future update to have the hard buttons not require the remote to "Wake up" in order to use them. That so far is my only annoyance with the 3000.
I actually don't see a screen issue like you describe, but it may be due to the graffics I use.

I cut and pasted directly from the website LOL.
I also had to reread it just to be sure I read it correctly.

I have no problems at this time so I think for now I will opt out. If they eventually fix the variable label size or allow you to edit the name I will definitely update.

.......Ok guys, so when someone comes on a thread and says bad things about URC, lets all reply with totally positive things to say. Then they will feel stupid about bashing them.

the 6% of people who have had no problems with their remotes doesnt make up for the 94% worth of people who have.

URC Tech Support:

"ahh do you have batteries in your remote"

Integratedj

I asked for the wake up thing back in 2004. I don't think they could do it without seriously changing something. I mean because the remote is asleep and it takes a moment or movment to wake it.