Man...I can't stand it any more...I have just got to say it...HIRE A PRO!
If you could not figure this one out and you are scared to learn anything new.....
HIRE A PRO! I could have probably done what you want with an MX-350 for less than what you have into the MX-500. That is if your time is worth anything to you.
A CI will not leave until it works and you know how to use it. Unless you want some more "Learning Experiences" I suggest you HIRE A PRO. Yes it can be done with an MX-500 or an MX-350. I will give you a hint...it takes a laptop ,another remote and a file that may possibly be found on this website. Sorry since Ed does not get over here much I had to say it.

OK, so I FINALLY solved my problem.

BTW CCD, the MX-350 itself (found 2 diff. versions), cost more than the MX-500. No I'm not scared to learn but with many hours of work and hobbies in Home Theater, Photography and now getting into computers as well, I was trying not to spend a college quarter just figuring out how to make a power on work for a JVC TV. I thought the dealer, BlueDo or the manufacturer, URC or even JVC might be some help. None of them were in any way except to refer me to each other.

In the beginning, there was absolutely no reason I would have suspected any problem to exist in the first place with the JVC on (I think that logic stream is easy to follow). I just went back again and checked the reviews and specs on the MX-500, it still looks like a good choice for me. I don't need the extra costs and computer knowledge I might not currently have for the MX-700.

I spend a lot of time at other forums for Photography and Home Theater/Audio/Video and now computers. I many times use my 35 years in audio to help others and still ask for help as there is always lots to learn, without some of the above type condescending remarks. I also sing the praises of excellent dealers and many times provide links. It is mostly users helping users, with a few pros in to add their expertise. I just did a check on the profiles of the responders to my thread. Almost every one is a pro installer. This surprised me. I thought there would be more consumer users of the MX-500 here. I really had no idea there existed pros to program remotes by themselves, except of course for those that do this in the process of home theater installations. I didn't mean to ruffle any feathers. I only got into considering a new remote because the one on my receiver is horrible. I saw this site and I thought, Oh great, a forum strictly dedicated to remotes, probably the place to go.

THE SOLUTION: Tonight I did some searching and finally found a solution by another end user from about 18 months ago (now someone come on and ask why I didn't do this search before or right after I bought the remote...because there is no way a non-expert like me would ever have anticipated the problem in the first place).

During the thread, David from BlueDo posted several times saying he was not aware of this problem (that means he was aware of it when I first e-mailed him!!!). Where is he now? He could have have found this link himself and e-mailed it to me or informed me to search for it, rather than passing me off to URC and then ignoring my e-mails. I figured there was no solution, therefore my request for a refund.

In fact it was Mike from Surf Remote Control.Com that came up with the solution that worked. I visited the Surf Remote site and it is filled with the very stuff that reads quality dealer. 800 phone number, address, etc. Now I know where I will re-order and start all over.

Thanks for the positive help that was offered, especially, unknowingly, by Mike from Surf Remote Central and the user poster (he might not his name here). Sorry again, I took up so much space.

Vodo6

CCD

I have been to this site just a few times and have always been treated with courtesy and helpful information of which I appreciate.

Your condescending attitude towards Yodoo6 makes me want to gag.

All he did was make a few points about his experience and what he had done to try and correct his situation.
Your reply of HIRE A PRO makes me wonder if you have that label stuck on your forehead.

I as well as most people have hired a so called pro for many jobs from plumbers to auto repair. Without a doubt some are worth the cost and some are absolutely worthless.

Apparently you're in the business of installing home entertaining equipment, but not everyone that reads this forum is in the business. Most, I would suggest bought a television and then stated adding more devices and eventually decided to obtain an all-in-one type of remote. Most people are probably not as smart as you think you are because we have all returned products that did not perform as stated or not work correctly in our situations.
That I am sure, has never happen to you because you no doubt always check out every possible situation, and always make the correct decision.

I am sure everyone appreciates you're "I will give you a hint" statement, thanks, but no thanks.

I don't believe this forum is strictly for the PRO'S as you say, because coming from you they would not need a forum since they have all the answerers.

We appreciate the advice we get from the Professions that are here, but as far as I know there aren't any Peasants here for you to preach to.
On 1143959615, CCD said...

Actually I agree with it is not BlueDo's fault the JVC can not be controlled by the MX-500.

What almost all have passed by is the issue of Customer Service (I did not say support). BlueDo should have contacted the buyer within a reasonable time after the first 'complaint', either via e-mail or voice. At that point it would have been easy to identify the issue and the "no resolution" to the issue. Instead the customer got more and more steamed as time went on feeling (rightly or wrongly - it does not matter) ignored.

BlueDo could have easily avoided this public flogging by the customer by providing after sales service. We are not talking hours here, we are talking a three minute e-mail (as many have pointed out the JVC issue is well known).

I personally will not buy from any internet dealer who does not have a phone number and a verifiable physical address. I like the comfort (well, the perceived comfort!!!).

Service...you get back what you put in...