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The following page was printed from RemoteCentral.com:
| Topic: | New Thumbpads Are IN!!!! This thread has 42 replies. Displaying posts 31 through 43. |
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| Post 31 made on Wednesday February 27, 2002 at 19:41 |
MikeSRC Loyal Member |
Joined:
Posts: | July 2001
5,958 |
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I think they're referring to it as "GregStones" buttons now. ;-))
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www.SurfRemoteControl.comTHX-certified video calibrator and contributing writer, ProjectorReviews.com |
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| Post 32 made on Wednesday February 27, 2002 at 22:29 |
GregoriusM RC Consultant |
Joined:
Posts: | December 1999
9,807 |
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ROFLMAO!!!!
I think I'll trademark that just in case they get any ideas! ;-)
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When ignorance is bliss, ‘tis folly to be wise. |
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| Post 33 made on Thursday February 28, 2002 at 11:08 |
rschwarz_jr Founding Member |
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Posts: | February 2002
5 |
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I've been waiting for this news I just ordered mine.
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| Post 34 made on Thursday February 28, 2002 at 12:20 |
TonyS Founding Member |
Joined:
Posts: | December 2001
8 |
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Does anyone have a pic of the new GS2 MX-500? Mike? Randy? Also, the GS1's I've seen were more of a charcoal gray color rather than the blue of the original MX-500. Are the GS2's the same charcoal gray? I prefer that color to the blue!
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| Post 35 made on Friday March 1, 2002 at 07:25 |
Chip E Founding Member |
Joined:
Posts: | December 2001
7 |
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I tried the rubber band fix on my newer Gemstone MX-500. What happened was, it ended up to tight and the rubber band is unretrievable now :(
I sent Randy at RRdeals an email to see what my options are (if any). I haven't been able to use the remote.
Sincerely bummed,
Chip Engle
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| Post 36 made on Friday March 1, 2002 at 09:53 |
www.RRDeals.com Founding Member |
Joined:
Posts: | July 2001
568 |
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Chip, I'm glad you posted here, as your email bounced back! The manufacturer is replacing remotes affected by a troublesome thumbpad. Contact Home Theater Master (the manufacturer) by phone at 1-800-901-0800, or contact Customer Service Manager - Mike Gifford by email at [email protected]Randy www.RRDeals.com
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| Post 37 made on Monday March 4, 2002 at 06:49 |
Chip E Founding Member |
Joined:
Posts: | December 2001
7 |
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Thank you Randy... i was wonder what happened? I'll call them today.
Chip
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| Post 38 made on Friday March 8, 2002 at 22:30 |
bcronin Founding Member |
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Posts: | February 2002
6 |
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Fwiw, here's a pic of the "new" thumbpad:  Cheers, BC
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| Post 39 made on Friday March 8, 2002 at 22:25 |
MikeSRC Loyal Member |
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Posts: | July 2001
5,958 |
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| Post 40 made on Monday March 11, 2002 at 09:30 |
Glenn Smith Founding Member |
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Posts: | February 2002
6 |
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Just wanted to share my recent experience with URC. I recently purchased a MX-500 from R&R deals--a GS 1 with the troublesome thumbpad. I debated sending it in for a replacement, but finally decided to go ahead. I contacted Mike Gifford by email < [email protected]> who immediately made arrangements for UPS to pick up my remote. Four days later the replacement arrived! (Picked up on Wednesday, returned on Saturday) URC's service was fast, free, and absolutely painless!! All of my programmed settings had been perfectly cloned to the new remote. Best of all, I found the thumbpad to be much improved. For those who are on the fence about swapping out their GS-1, I can only say that I am one totally satisfied customer!
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| OP | Post 41 made on Tuesday March 12, 2002 at 09:33 |
RobV Founding Member |
Joined:
Posts: | January 2002
29 |
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Glad it only took four days for Glenn. 'Course he lives in Penn., I live in California. It took a WEEK for my remote just to get to NY! But I just got an e-mail from Mike at URC and it should be here by Wednesday. I can hardly wait!! I'm totally impressed with URC and how they've handled this. Good word-of-mouth for them, an I've told LOTS of people about this.
Now if I can only find working Sony Soundfield codes....
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| Post 42 made on Tuesday March 12, 2002 at 12:46 |
Chip Engle Founding Member |
Joined:
Posts: | March 2002
12 |
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Got my G2 today! Thanks Randy.
Chip
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| OP | Post 43 made on Thursday March 14, 2002 at 09:36 |
RobV Founding Member |
Joined:
Posts: | January 2002
29 |
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Hi all!
Got my MX-500 back from URC today! Took two weeks for it to get from Calif. to N.Y. and back by UPS ground, but what can I expect FOR FREE?!
The new thumbpad is considerably better. Partly because the internal contact/action is improved, and partly, I think, to the new thumbpad itself. The previous thumbpad was totaly concave. This one has, hmmm.. how do it describe it?, a flatened bump? in the center of the pad, that gives you a more stable action when you press it for the Select function.
If you've never used a thumbpad or joystick device like this, it still takes a little getting used to, but I have to say this new thumbpad is definatly better.
All my programming from the old remote was copied to this new one, and near as I can tell, it's all there and functioning. (like I said, I JUST got it)
Hats off and a bow to URC for OUTSTANDING customer service, above and beyond the call of duty!!!!
Rob
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