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MXHomePro?
This thread has 7 replies. Displaying all posts.
Post 1 made on Tuesday September 13, 2016 at 01:30
Jay M
Founding Member
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I just saw this new product on the URC Facebook page. Does anyone no anything about it?

The statement on facebook implies that it's a consumer product.

OFFICIAL ANNOUNCEMENT: URC introduces MX HomePro™, a new cloud-based system that offers an attractive entry point for many consumers into the world of home automation and control. We’ll offer CEDIA 2016 MX HomePro Product Training on 9/15 and 9/16, and provide hands-on programming demos in URC booth #5128. Stay tuned for continuous coverage of CEDIA this week on URC social




But this PDF I found says it needs to be professionally installed.
[Link: universalremote.com]

I was sort of hoping that URC would try to compete with the Logitech/Roomie products. That would be awesome!

But if I need to pay a guy hundreds of dollars to come out and reprogram my remote for every $100 device I replace or add, then it's not worth it.

Since my entire entertainment system DIY, I don't think any professional would ever come to simply add a remote control system.

~Jay
Post 2 made on Tuesday September 13, 2016 at 08:07
buzz
Select Member
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May 2003
2,019
On September 13, 2016 at 01:30, Jay M said...
But if I need to pay a guy hundreds of dollars to come out and reprogram my remote for every $100 device I replace or add, then it's not worth it.

Since my entire entertainment system DIY, I don't think any professional would ever come to simply add a remote control system.

I would come out and I do this, but only for those customers who want to work as a partnership. I'll do the heavy work and give them a framework. As long as they follow a few rules, they can add buttons and tweak screens daily if they like. I can't work with someone who resents my being there and is constantly telling me how much more he knows about every little detail than I do. Of course, there will always be the cheapskates, they are on their own as far as I am concerned, but I find that it is mostly about control. The DIY wants to feel that he (it's always "he") are in control. As their consultant, I can give them that control.
OP | Post 3 made on Tuesday September 13, 2016 at 13:57
Jay M
Founding Member
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May 2002
55
Thanks for the reply! It's not that I would resent a professional doing the work, it's more that I don't know what I want until I have it installed for a while and then make modifications. The reason I don't like Harmony remotes is that I feel like I have no control. You are pretty much stuck doing it the Harmony way. I like URC because I can have the perfect hybrid of event based and device based control.

Then I usually have a problem getting contractors back to do small jobs. It's just not worth their time. That said, I've never worked with an A/V installer. Maybe your trade is different than the others.

I have an upcoming project at work where we need an automated conference room. I'm pretty sure the new MXHome Pro would be ideal. If not, an MRX8 with a touchscreen and wand remote would also work well. My concern with hiring a professional is not their ability to give me what I want, it's cutting off my ability to service it. If we have a meeting and something isn't working I need to be able to fix it immediately. I can't wait 2 hours for a guy to come over to look at it.

I don't know the URC rules, but it seems like under no circumstance will they allow customers to have access to the Total Control software.

You seem like a good person to work with. Are you in the LA area?

thanks,
~Jay
Post 4 made on Monday September 19, 2016 at 14:46
Darnitol
Universal Remote Control Inc.
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June 1999
2,039
For what it's worth, MXHomePro programming is cloud-based. For many devices installed by a saavy consumer, your installer could do the programming without having to roll a truck.
I'm a member of the Remote Central community, just like you! My comments here are my own, and in no way express the opinions, policies, or plans of Universal Remote Control, Inc.
Post 5 made on Friday September 30, 2016 at 22:53
Total Control Remotes
Super Member
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July 2006
2,976
I just did the training and let me say, this is a fantastic system. It really gives the ability for installers to easily support their clients and that translates into cost savings for anyone who needs system maintenance.

Great idea, inexpensive and again, very easy to support clients remotely.
OP | Post 6 made on Thursday October 6, 2016 at 20:47
Jay M
Founding Member
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May 2002
55
When will this product be available? It seems ideal for an install I am doing.

~Jay
Post 7 made on Friday October 7, 2016 at 12:35
goldenzrule
Loyal Member
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July 2007
6,980
This REALLY needs an upgrade path to TC. As it stands, I will not be doing any training on it or offering it. If I am going to sell this today with a client that only wants 1 room control TODAY, I need to be prepared for when he wants to add more rooms when he finds he really likes it. Not having an upgrade path is a disappointment for me. Otherwise could have been promising.
Post 8 made on Thursday November 3, 2016 at 11:07
Total Control Remotes
Super Member
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July 2006
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Just received a couple of MX-Home Pros and I have to say it is quite impressive. URC did a great job on this one. Obviously wizard based programming can be a drag, but this allows for macro customization if you wish. I expected it to be slow on the Wi-Fi end, but it wasn't. Very simple to set up, incredibly responsive and all around great system.

If anyone has any questions I will be happy to help.

Vincent
Total Control Remotes


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