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NETX needs constant rebooting.
This thread has 4 replies. Displaying all posts.
Post 1 made on Tuesday November 21, 2006 at 21:49
Long Time Member
April 2004
2 6400's, 2 Net Extenders, Linksys WRT54G w/ newest firmware, WAP54G w/ newest firmware.

One 6400 is for the theater, the other for whole house music. Each of the 4 philips devices has a static IP address. The whole house Net Extender is named "NETXWH" and the theater "NETXTH". Both are located in the theater equipment rack approximately 5 feet from the WRT54G. The WAP54G is located approximately 40' away in the family room and the 6400 for that room stays within 15' of the access point at all times.
WRT54G has an SSID of 1DavidNet29 and the theater 6400 and both net extenders are configured to connect to this same SSID. WAP54G has SSID of 2DavidNet29 and whole house 6400 is configured to look for this SSID.

System worked as well as a 6400 with net extenders could work for over a year. Customer did not want his SSID broadcast so we disabled broadcast. This had horrible effect on the entire system. Re-enabled SSID broadcast.
Now the whole house net extender (NETXWH) needs to be rebooted constantly. Started out every couple of days, working it's way down to every couple of hours.
I replaced the net extender with the one out of our showroom which has worked perfectly for over a year. This worked fine for a weekend before the issues began again.

Both net extenders show an amber light at all times as though they're connected to the network. However, in the config menu of both 6400's NETXWH will not show up with out a reboot. The whole house 6400 will sometimes not show NETXTH either.

This config worked well for over a year. The only thing that changed was disabling the SSID broadcast for about 3 weeks and then re-enabling.

Philips 6400 expert told meover the phone that it sounded like a bad net extender. Unfortunately, the new net extender only extended the amount of time needed between reboots. They now want $15 to continue the discussion.

Hopefully this is enough info to work with. Any thoughts would be greatly appreciated. Our next step is to pull the system and start fresh with another control system.


As of 11/28/06 the newly installed Net Extender (NETXWH) needs rebooting every couple of hours.

Has no one ever heard of this happening?

Last edited by Eldo164 on November 28, 2006 09:29.
Post 2 made on Tuesday December 5, 2006 at 18:52
Long Time Member
June 2004
My single NetX kept loosing it's connection ... not sure what the light was showing cos it was hidden down the back of a cabinet and I just kept switching it off and on again

Binned my 2.4Ghz video senders a couple of months back and not had the problem since. Could be a good start, just try and identify any causes of interference - cordless phones etc
Post 3 made on Wednesday December 6, 2006 at 16:10
Long Time Member
February 2003
Well, here is what I have done. My house network is on Linksys WAP54 APs. They are set to G only, no broadcast, and WPA secured. I wound up buying a Linksys WAP11 and have it on B only, no SSID Broadcast and WEP since that is all it can do. The WAP11 is only for the IPronto, at $10 it solved all my problems. My extender and Ipronto both have static IP addresses. Also, the WAP54 are on channels 5 and 11 (same SSID for roaming), while the WAP11 is on 1. The reason I did this was because I wanted WPA and G as possible. Mixing with the B and WEP only IPronto caused issues.

I would try the Ipronto with a static IP, make sure the channels for the WRT and WAP are different, and see if a dedicated B signal will help. Also, double check your MAC filtering if it is on (I know obvious stuff, but you never know).

Also, Phillips does not and has not support this device for a while, and basically leaves all of the support to this forum (this is what Phillips support told me). I wouldn't waste my time with those idiots again.

Post 4 made on Thursday December 7, 2006 at 20:21
Lurking Member
September 2004
I have one sitting in the box unused for 2 years. Frustation to no end. Wireless is junk. At least if you could make a hard connection you might be able to make it work. Phillips should be ashamed.
Post 5 made on Friday December 8, 2006 at 13:30
Long Time Member
February 2003
Mine works okay, maybe 1-2 times a month something happens. Usually, I just unplug my WAP and then plug it back in. Then my Netx and Ipronto work okay again.

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