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Topic:
DNS problem
This thread has 6 replies. Displaying all posts.
Post 1 made on Friday July 11, 2003 at 22:15
AlbertoA
Lurking Member
Joined:
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July 2003
2
After I upgraded to the lastversion of the software on mi iPronto I can not change the DNS server address in the network panel. I go, write the address, save, but when I go back and is blank again.
If I go to the Manual configuration (resetting and holding down the wheel) the DNS number is correct and thus I can connect to the Internet, but in normal operation mode I can't. I tried to switch to DHCP but then again it writes a wrong DNS number which I can not edit.
Can somebody help me?
Thanks
Post 2 made on Sunday July 13, 2003 at 13:00
TOBYPAYNE
Lurking Member
Joined:
Posts:
July 2003
1
I am having the same problem but I am using encription. The software inserts a dash in 2 places in the encription. When I remove them and store the changes it re inserts them. I called Phillips support July 11th they said they would be back to me within 24hrs. I have not gotten a call back yet. I have tried DHCP but the 6400 does not receive the info, even though I have 4 other IP devices working and getting DHCP info from the same router. I am looking for help also.
Post 3 made on Friday July 18, 2003 at 02:17
gvrionis
Lurking Member
Joined:
Posts:
July 2003
2
I just upgraded to 1.4.5 and am having the same DNS problem. DNS numbers and Domain Name information are accepted but not stored. I reported the problem to Philips Tech Support on the Pronto website and I will post their response as soon as I get one -- correction -- IF I get one!
Post 4 made on Friday July 18, 2003 at 02:22
primo
Long Time Member
Joined:
Posts:
June 2002
126
I had the same problem. what i did is completly reboot the remote...

I unpluged the battery and when it came back on all the data I had on there when it worked came back...

primo
Post 5 made on Thursday July 24, 2003 at 03:28
MGH
Lurking Member
Joined:
Posts:
July 2003
5
It seems the DNS issue is solved with the latest firmware that they put online a couple of hours ago 1.4.8
Post 6 made on Thursday July 24, 2003 at 22:23
gvrionis
Lurking Member
Joined:
Posts:
July 2003
2
Great! But how do you get 1.4.8 on the iPronto if you can't set the DNS and connect to the internet? Any suggestions?
Post 7 made on Friday July 25, 2003 at 03:44
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:
October 1998
28,779
First tell it you want to update the firmware. When it reboots, hold down the SCROLL button right away (for a while). It will present a menu. Enter in all of your network/wireless settings MANUALLY and then continue. Should work.


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