| Post 1 made on Friday November 23, 2012 at 09:34 |
Just set-up a 'Touch' for a relative. Everything appears to work fine except for the "Eject" function for an Oppo BDP-83 DVD player.
Troubleshooting I did:
1. The 'eject' works OK on the player itself.
2. The 'eject' is also OK when I tried it with the Harmony 880 (the remote that was being replaced).
3. I also tried it with the 'eject' command from a Harmony 1100 (my personal remote that is also used with an Oppo) and the 'eject' also works fine.
with this remote.
Can anyone suggest any further troubleshooting that I can do you suggest that I return it to the seller (Amazon)?
Would appreciate any responses.
-G
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| Post 2 made on Friday November 23, 2012 at 17:39 |
jlet Super Member |
Joined:
Posts: | March 2004
2,631 |
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The problem is either with the button or the command. To differentiate, map the command to a known working button.
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H659, H680, SA8300HD, TH-50PZ850, AVR-X4000 |
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| OP | Post 3 made on Sunday November 25, 2012 at 09:44 |
Thanks for your reply. I'll follow your suggestion to map the command.
-G
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| OP | Post 4 made on Monday December 3, 2012 at 12:07 |
It was never necessary to make any corrections since the problem corrected itself without intervention.
When an appropriate 'Activity' was selected the next time I used the 'Touch', the 'Eject' command did not appear on the opening screen as it had in the past.
I then scrolled down (it had repositioned itself for a reason unknown to me) to find it and it was responsive and functional.
-G
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