On July 6, 2011 at 12:23, vbova27 said...
Thanks, but I think all this tells me is that I can recover a login or password by answering security questions (which I dont know) or I can default the device to factory (which I dont want to do).
I need to know if anyone knows if I can "unload" the configuration to see the way it was configured WITHOUT knowing the original installers login details..
By the way, it is a Harmony 890.
i figured if you go to the point where it asked questions that maybe the old installer made them obvious enough to guess at them.