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Question for Harmony users
This thread has 4 replies. Displaying all posts.
Post 1 made on Tuesday July 5, 2011 at 23:02
vbova27
Super Member
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Is it possible generally to pull a configuration off a remote that has been previously programmed by another party? No login information is known for that person.

Not sure of the model yet, but I am pretty sure its a handheld (880 or less). Any information would be appreciated.

Thanks
Post 2 made on Tuesday July 5, 2011 at 23:09
Duct Tape
Super Member
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November 2008
3,791
you can try this:
[Link: logitech-en-amr.custhelp.com]

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OP | Post 3 made on Wednesday July 6, 2011 at 12:23
vbova27
Super Member
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Thanks, but I think all this tells me is that I can recover a login or password by answering security questions (which I dont know) or I can default the device to factory (which I dont want to do).

I need to know if anyone knows if I can "unload" the configuration to see the way it was configured WITHOUT knowing the original installers login details..

By the way, it is a Harmony 890.
Post 4 made on Wednesday July 6, 2011 at 17:38
rehaz1
Long Time Member
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December 2005
482
No that is not possible
Post 5 made on Wednesday July 6, 2011 at 18:43
Duct Tape
Super Member
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On July 6, 2011 at 12:23, vbova27 said...
Thanks, but I think all this tells me is that I can recover a login or password by answering security questions (which I dont know) or I can default the device to factory (which I dont want to do).

I need to know if anyone knows if I can "unload" the configuration to see the way it was configured WITHOUT knowing the original installers login details..

By the way, it is a Harmony 890.

i figured if you go to the point where it asked questions that maybe the old installer made them obvious enough to guess at them.  

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