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Topic:
Harmony 700 - order of soft buttons on remote doesn't match SW
This thread has 22 replies. Displaying posts 16 through 23.
Post 16 made on Wednesday March 24, 2010 at 08:38
akirby
Super Member
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Posts:
March 2004
4,640
No, that's probably a bug. They've had several like that. They usually get them fixed but not very quickly.
OP | Post 17 made on Wednesday March 24, 2010 at 10:09
jeffw_00
Long Time Member
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January 2007
62
ok - thanks
OP | Post 18 made on Friday March 26, 2010 at 13:02
jeffw_00
Long Time Member
Joined:
Posts:
January 2007
62
Final word from Logitech:


I understand you are having an issue with the device button customizations for your a/v receiver. It is a known issue on our end and our engineers are working to correctl the problem. There is no exact date on when it will be corrected. You will be notified via email once the issue has been resolved.
Post 19 made on Monday May 3, 2010 at 13:03
doughb17
Junior Member
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May 2010
2
I have an 880 and just began having this problem with the Additional (soft) buttons on my Watch TV activity. I cannot rearrange them the way I wish.

I wonder whether v7.7.0 introduced a glitch. I wish I had not upgraded from v.7.3 This is very frustrating. Please let me know if/when you receive a response from Logitech support.
Thanks, Doughboy
Post 20 made on Monday May 3, 2010 at 14:17
rehaz1
Long Time Member
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December 2005
487
On May 3, 2010 at 13:03, doughb17 said...
I have an 880 and just began having this problem with the Additional (soft) buttons on my Watch TV activity. I cannot rearrange them the way I wish.

I wonder whether v7.7.0 introduced a glitch. I wish I had not upgraded from v.7.3 This is very frustrating. Please let me know if/when you receive a response from Logitech support.

I have been using 7.7 since Jan and have had no problem rearranging commands on the LCD for any of my Activities on either of my 6 Harmony remotes
Post 21 made on Wednesday May 5, 2010 at 09:48
doughb17
Junior Member
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May 2010
2
Logitech support advised my original Watch TV activity had been corrupted and advised me to rebuild a second one.

It took 2.25 hrs. to rebuild the Watch TV activity to Watch TV 2. Throughout the entire process, I attempted to update the remote several times to see whether the original Watch TV activity would miraclously update my changes to my Additional (soft) buttons, it did not ... UNTIL THE VERY END!

I suspect establishing a duplicate Device (i.e. Optoma HD-71 projector) under a different label (i.e. Projector 2) can cause corruption in the Activities. The solution to the corruption issue may be to delete one of the "duplicate" devices, even though it is under a different label.

Either the establishment of the Watch TV 2 activity (I doubt it) or the other change I made at the very end -- deleting my intial setup of my Projector device (I had created a 2nd Projector device under a different label) -- caused the original Watch TV activity to update! Although I do not plan to delete the Watch TV 2 activity, I plan to retain my original Watch TV activity and use it.
Thanks, Doughboy
Post 22 made on Sunday October 24, 2010 at 01:06
Jamin3D
Long Time Member
Joined:
Posts:
July 2002
14
On March 26, 2010 at 13:02, jeffw_00 said...
Final word from Logitech:

I understand you are having an issue with the device button customizations for your a/v receiver. It is a known issue on our end and our engineers are working to correctl the problem. There is no exact date on when it will be corrected. You will be notified via email once the issue has been resolved.

Ok it's been 7 months. Did you ever get that email? Will they ever fix it? I just got a 700, using software 7.7.0.0, and it's 'randomizing' the items on my additional buttons on my devices...
Post 23 made on Friday November 18, 2011 at 20:42
rj222
Junior Member
Joined:
Posts:
November 2011
1
You can customize it using the website interface
([Link: members.harmonyremote.com]),
but there is a restriction on the Harmony 700, in that the first three choices in the order must be the activities tied to the buttons, e.g. TV, DVD, Music.

The first activity displayed on the LCD will be #4 in your "master" list. The last three will be #1, #2 and #3 from your master list. Other than that, the website will order the LCD screen based on your choices.

e.g. If you have 7 activities, the order in your master list is 1,2,3,4,5,6,7. The LCD will display in the order 4,5,6,7,1,2,3.

In this example, 1,2,3 must be tied to the hardware buttons. And not to complicate it further, but you can order 1,2,3 any way you like. 1 does not have to be TV, it can be Movie or Music if you want.

It's not perfect, but it does follow the logic that 1,2,3 are selected with hardware buttons, and the remainder is via the softbuttons on the LCD.
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